Appliance Repair West Texas

Appliance Express Rated 4.9 out of 5 stars based on 12 customer reviews

We serviced a
MAYTAG WASHER
Model MVW7230HW1
Near West, TX 76691
Jonathan M
Job Details: 05/31/2024
"Arrived on site for a wash machine. That is having a hard time draining at water. Inspected unit and work area. I found the tub, empty and ran the unit through an auto test. I found the drain pump kick on, but it was not pumping out water like it should. Checked underneath and found all connections were secure. I replaced the drain pump and tested the unit again. Found that the drain pump would not turn on until I started wiggling the machine. I went ahead and replaced the wire harness and tested the unit. Found the unit working and operating as designed. Call complete. W11396717 and W11568984."
We serviced a
MAYTAG WASHER
Model MVW4505MW0
Near West, TX 76691
Jonathan M
Job Details: 05/30/2024
"Arrived on site for a washing machine that is not agitating. Inspected unit and work area. The customer advised of the unit is doing the exact same thing. It did a month and a half ago and the last three or four trips. She advised that the unit makes a clicking sound when it goes to agitate and does not complete the cycle. I ran the unit through an auto test and confirmed that the basket was spinning when it was trying to agitate. I looked underneath and found the cam broken again. I called Whirlpool Techline and spoke to Steve SR# 7738872642. He had me run a few checks and photos of the damage to the cam. He asked me to go ahead and replace that cam to see where the issue was coming from. It appeared that two of the parts of the cam were rubbing together, causing this issue. He advised that based on all repairs that have been done on this machine, he would not advise any other repairs at this time as one of the components we have replaced should have fixed this issue. He stated that he was going to send this file to review, and that whirlpool would be in contact with myself for the customer depending on the next steps. Call complete. W10721967."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near West, TX 76691
Jonathan M
Job Details: 05/30/2024
"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the divider, auger, motor, impeller, and spacer. Her reassembled the unit and tested the unit on both crushed and cubed ice dispensing. I found both crushed and cubed ice coming through the ice dispenser. The unit is not working and operating as design. Call complete."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SDZ0
Near West, TX 76691
Jonathan M
Job Details: 05/23/2024
"Arrived on site for a dishwasher that will not drain. Inspected unit and work area. Customer advised that the unit had been working fine up until recently and that when they try to drain the water out of the dishwasher, it does not drain. I attempted to drain the unit and did not find any water being sent to the sink. Gained access to the drain hose attached to the bottom of the sink and use the shop vac to remove some of the water. After starting it up, I found a big clump come through the dishwasher drain hose. I attempted to drain the dishwasher with the drain hose, detached and put in my shop vac. I found that the dishwasher was able to drain the water. I reattached the drain hose beneath the sink and tested the unit again. I found the unit working an operating as designed. I tested the unit one more time just to be sure and did find the unit feeling, recirculating, and draining as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ08
Near West, TX 76691
Jonathan M
Job Details: 05/23/2024
"Arrived on site for a refrigerator. That is not dispensing ice. Inspected unit and work area. The customer advised that he hears the motor running, but ice is not being dispensed when he tries to call for ice. I checked the impeller and found the impeller completely stripped on the motor. I attempted to remove the impeller, but could not due to the motor being so stripped. ordering the spacer and divider to complete repairs. I rescheduled the customer to 6/3. No parts were installed.; ordrng 1 WPW10309864 (Divider) and 1 W11378860 (Spacer)"
Danielle
West, Texas
06/01/2024
Jonathan has been a great help each time he has had to come out to fix our washer. It has been broken multiple times but it has nothing to do with his service. He took the time to find out the main cause of the issue and helped fix the problem/get a new washer after multiple issues. He has been very efficient each time and appreciate his help!
Overall Experience
Tyler
West, Texas
04/27/2024
Overall Experience
Ronnie
West, Texas
04/29/2023
Knowledgeable, courteous, efficient-an asset to your company!
Overall Experience
Aggie90
West, Texas
09/09/2022
Friendly, fast and good service.
Overall Experience
Ronnie holmes
West, Texas
07/16/2022
Jonathan was knowledgeable and efficient. He properly diagnosed the root cause of the issue and repaired it. He represents you well!
Overall Experience