"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced both the burner controls and the terminal block, and when I asked the customer about whether they bought a new power cord, the customer advised they had not and completely forgot about it. Due to the damage done to the existing power cord, I was unable to use it. I showed the customer how to put the power cord on properly and advised for him to call back if any other issues persist. Call complete."

"Arrived on site for a washing machine that is making a grinding sound and is not completing cycles. Inspected unit and work area. Ran unit through diagnostics and did not find any sort of error codes. I ran the unit through an auto test and the unit ran as designed until it came to the agitation and spitting portions of the cycle were a grinding sun was visibly present. Checked underneath, and found that the cover shield had been penetrated by some thing underneath the washer, and had completely destroyed the cam underneath. The unit will need a new shield, cam, and belt. Ordering all three parts and rescheduled the customer to 10/2.; ordrng 1 W10721967 (Splutch assembly) and 1 W11239857 (Belt) and 1 W11409708 (Shield)"

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the compressor, dryer, access, valve, and evaporator and vacuumed down the unit to -30 PSI. Found pressures hold for 45 minutes. Charged the unit up with 6.2 ounces of R134A. Found pressures were good. On the unit working an operating as designed for about 15 to 20 minutes and then the unit short cycle again before the evaporator plate was able to make a full slab of ice. Spoke to JC and was advised to order the recirculating pump, pump, harness, and control. Ordering parts and rescheduled the customer to 10/2. Scheduled service for two hours due to needing to run through an icemaking cycle and potentially contact tech line if services dont work.; ordrng 1 W11542867 (Recirculating pump) and 1 W11034363 (Control) and 1 W11126268 (Pump harness)"

"Arrived on site for a dishwasher thats not draining. Inspected unit and work area. Found the unit with standing water and attempted to drain the unit. Found the unit attempting to drain but sounding like something was hitting the impeller. Drained out the unit using a shop vac remove the drain pump and found something stuck in the drain pump assembly. Reassembled the unit and tested the unit several times. The unit was able to fill and drain as designed. I did notice that they are on a closed drain, which was causing the drain pump to take longer than normal to drain out the water. Did I advise them to get off the closed drain . Call complete."

"Arrived on site for a dryer that is running for 10 minutes and then shuts off due to overheating. Inspected unit and work area. Checked all connections and found everything working an operating as designed upon starting the dryer. Found the temperature would rise, but would not turn off, indicating a failed operating thermostat. I also found that the venting going outside. The pipe in the wall was smaller than the actual vent hose. Potentially creating a partial restriction. Did advise the customer to fix that but the unit is working as designed. Call complete."