Appliance Repair Waco Texas

Appliance Express Rated 4.8 out of 5 stars based on 224 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW09
Near Waco, TX 76708
Jonathan M
Job Details: 04/12/2024
Arrived on site for a refrigerator that has doors that are not sealing. Inspected unit and work area. I found the unit cooling properly with no evidence of any frost buildup in the freezer or moisture buildup in the refrigerator. I checked the cabinet and liner and found both were good. I checked the gaskets and found no gaps in the gaskets on the cabinet. I did confirm that the gaskets were holding properly and the unit is working an operating as designed. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDW07
Near Waco, TX 76708
Jonathan M
Job Details: 04/12/2024
"Arrived on site for a refrigerator that is too cold in the freezer section. Inspected unit and work area. The customer advised that that was not the issue. She advised that they are getting icicles in her freezer and this unit is brand new. I checked the gasket and found the entire left-hand side of the freezer gasket not touching. I attempted to adjust the gasket and found that the Door was too far away from the cabinet for it to properly touch. I attempted to adjust the hinge on the top, hand side and found that I could not adjust the hinge enough to make it work. I called Whirlpool Techline and spoke to TJ SR# 7738881540. He had me send him some photos of the door and the top hinge. He advised that he has seen this before, and that the issue with the unit is that the holes were stamped in the wrong location on the left hand side hinge. He advised that it was most likely that if they swap the door over to the other hand side, that the unit would probably work, but because the customer Hass to have the door opening from that side, there was nothing we can do to fix the door location. He advised that he would send this unit for review, and to advise the customer that whirlpool would be in contact with them or myself, depending on the next steps."
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48FMS02
Near Waco, TX 76708
Jonathan M
Job Details: 04/12/2024
"Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. The customer advised that their unit had stopped going at some point because theyre ice cream or soft and things were defrosting in the freezer section. He advised that since he called it in, the unit has seemingly recovered, and, just wanted to have it looked at. I took temperature in the freezer and refrigerator sections. I found the refrigerator at 35?F and the freezer sitting at 2?F. I found the icemaker making proper ice and that everything was solid. Found all components of the machine working and operating as designed. I did it by the customer that calling issues tend to be either defrost issues or compressor issues. And because there is neither evidence of either and temperatures were at the requested settings, there was no way to determine what exactly happened on the unit stop cooling. I asked the customer if they power reset their machine and he advised that he has never done that. I did advise him to try that in the future situation as that can illuminate any kind of glitch on the control. The unit is working an operating as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC2
Near Waco, TX 76710
Jonathan M
Job Details: 04/11/2024
Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the lower harness and tested the unit. Found the unit working an operating as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0JS3
Near Waco, TX 76711
Jonathan M
Job Details: 04/10/2024
"Arrived on site to install previously diagnose part. Inspected unit and work area. I installed the new infinite switch and tested the unit. I found that the control panel with the markings on how the infinite switch was supposed to work was showing that it was a single element, but the left front element is a dual element. I turned it on and found the infinite switch working, but checked the control panel against the March control, panel and service matters. I found that this unit had the wrong control panel installed from the factory. Ordering the correct control panel in the office. Will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W11180283 (Control panel)"
CLeary
Waco, Texas
04/05/2024
I was not a happy camper with the report (for Allstate) that John wrote with regards to my “new” washing machine. He blamed the shaking and the rattling of my new machine on my floors when I called him and talked to him and told him that my Kenmore that I’d had for 10 years never shook, and never had issues with my floors. Why would he say that now about this new Maytag washing machine that I’ve only had since March 13. He goes on to say that this machine is cheaply made not a high-quality but he’s going to blame it on my floors?
Overall Experience
Kieran. Waco
Waco, Texas
04/03/2024
Jonathan was great. Very knowledgeable and worked efficiently. Great attitude and pleasant to work with.
Overall Experience
Aryn Burgess
Waco, Texas
03/20/2024
I appreciated the company contacting me to move up my appointment and getting to the appointment time on time.
Overall Experience
Waco, Texas
03/15/2024
Technician is unfamiliar with the product. Left without repairing the dishwasher.
Overall Experience
C Rowlee
Waco, Texas
03/11/2024
The problem has been resolved. Thanks so much!
Overall Experience