"Arrived on site to test unit WOS51EC7HS02 for locked controls. Upon arrival customer stated controls locked message appeared after attempting a reset and now unit will not unlock. Attempted control unlock procedure and cycled power, UI remained non-responsive and would not exit control lock. Determined console failure. Quoted customer for part $605.20 and labor $209.99, customer approved. Replaced console and restored power; verified full UI functionality and proper operation of all cycles. Assisted customer with WiFi reconnection and confirmed successful pairing. Unit is now running as designed. Collected $882.44 CC Auth# 9P9TPA, job complete."

Arrived on site to replace console. Replaced console test unit and found bake still not working. Checked model number and found we had the wrong model. New consoleIs showing convection bake but the unit is not a convection bake unit. Ordering new console office to reschedule ; ordrng 1 W10812326 (Console)

"Arrived on site ,replaced thermal fuse and UI console . Bake button not responding . Double checked ribbon connection . Ran diagnostics no error codes . All buttons responding to commands except bake . Reordering console . Call to set return; ordrng 1 W10864151 (Console)"

"Arrived onsite to diagnose a dishwasher not heating. Placed the unit into diagnostics and retrieved an F7-1 error code, indicating a heating fault. Tested the unit and confirmed no heat during the cycle. Inspected the heating element and found it physically broken at the center of the element. Replaced the defective heating element. Reassembled the unit and ran a test cycle to verify operation. Unit is now heating properly and completed the test without any error codes. Unit operating as designed. Job complete."

"Arrived on site for unit making clanking noise when spinning. Upon arrival, ran high speed spin test and confirmed the from bottom of unit. Upon inspection, found rotor bolt missing. No gearcase oil present. Proceeded to replace W10734521 slider. Tested unit and now unit is functioning as designed. No water leaks detected at this time"