"Arrived on site to replace previously diagnosed sump and motor, replaced sump and motor, unit works as designed, no leaks detected job complete"

"Arrived on site to test unit for water not dispensing, found water reservoir was frozen, thawed reservoir out,tested unit, unit works good, no leaks detected job complete."

Arrived on site to test unit for unit not washing. Test unit and found unit filling with water and running but not spraying water. Will need to order new sump and motor office to reschedule. ; ordrng 1 W11025157 (Sump and motor)

"Arrived onsite for fan not pulling out all the steam and smoke out. Tested the unit, and unit tested good. Let customer know that the microwave units only pull out so much steam and smoke when cooking. No issues at this time. Job complete"

Arrived onsite for unit not draining the water fully. Checked the drain hose and drain hose was good. Let customer know that water at the bottom of the sump and motor is normal as it is there to keep the seals moist. Called tech line. Said that some water is normal at the bottom of the sump and motor. That if unit is not used the water left inside will start to smell and to run the unit once a week with cleaning products to help keep the smell out.