On arrival verified compliant of tripping breaker. Previously I advised customer how to clear moisture from unit as the breaker was locked and customer couldnt find the key. Rescheduled the customer to today. On arrival customer stated they did as instructed and unit is now working correctly. Job complete no parts installed

Arrived on site for a washing machine that is making a grinding noise during the final spin. Inspected unit and work area. Around the unit through diagnostics and found no stored error codes. I ran the unit through diagnostic testing and confirmed the customers complaint. I checked underneath the washer and found the slider broken causing the issue. I replaced lighter and tested the unit. The unit began to work and operate as designed. Call complete. W10734521

"On arrival verified complaint of not level and door swings open hard. Found unit is incorrectly leveled. Leveled correctly and found door swings correctly, also found incorrect filter used, advised to use correct water filter. job complete no parts installed."

"On arrival verified complaint of unit stopping mid cycle. Unit is under and awning behind the house. The terrain is sloped severely. Ran diag and found no error codes. Ran function retest and all functions are good. Unit was leveled incorrectly towards the front causing every load to go off balance, Releveled and advised they Customer to strengthen the foundation of the unit."

Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. Around the unit through diagnostics and confirmed an F4 E3 (wash motor not running) error code. Around the unit through an auto test and found the wash motor would not run. I replaced the wash motor and tested the unit. I found the unit working an operating as designed with no leaks present during operation. Call complete.