"Arrived on site for dryer not heating. Upon arrival confirmed complaint but found no errors. After verifying power supply I then found element coil broken, but no signs of other hardware failures, or clogs. Unit now functioning as designed. Call complete"

"Arrived on site for refrigerator not coolin. Upon arrival confirmed complaint but found cause of failure was a defrost issue in fc side of unit. Found thermistors ohming at Fc evap thermistor 41k(buried in ice), rc thermistor 3k, found unit will new controls and fc harness asm. ordrng 1 W11478200 (Control box) and 1 W10898320 (Ui control) and 1 W11314839 (Harness) and 1 WPW10384183 (Thermistor)"

"Arrived on site for dryer not heating. Upon arrival confirmed complaint and found stable power connection but found cause of failure was terminal connection Fried up. Was able to install new terminal block(from job355183) and was able to reuse power cord, and found dryer fully heating as designed with no failures. Call complete ; ordrng 1 279320 ((Terminal used from job number 355183) dont order)"

Arrived on site for dryer making loud noise. Upon arrival confirmed issue and noise complaint. Upon further disassembly of unit I found the cause of failure was the roller kit as well as idler pulley. After replacing repair kit I was able to reassemble and test unit and found unit no longer had any abnormal noises and fully functioning and heating as designed. CAll complete

Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. The customer advised that he ran the unit through a harvest cycle in and advise that it was unable to complete a cycle. Did confirm no ice in the icemaker mold. Tested the ice level sensor and found it operating as designed. Tested the day I see Boxster Mr. and found it past and diagnostics. Checked freezer temperature and found the freezer at 5?F. Checked the temperature setting on the refrigerator and found the refrigerator sections to set at 38?F in the freezer set at 5?F. I did advise the customer that the freezer section is a little high and could be contributing towards their issues with ice and making. Turn down the temperature setting and ran the unit through icemaker error codes. Found an E5 for timed icemaking. When ahead and replaced the icemaker and tested the unit. The unit began to work and operate as designed. Call complete.