"Arrived on site for washer not draining. Upon arrival I found washer full of water in tub. After disassembly of washer I was able to access pump and found no clogs in drain pump. Did find that even though drain was receiving 120 volts, the motor internally was having trouble running. After replacing the drain line I was able to reassemble and test washer. Found its could run a rinse and spin cycle great with no leaks and water draining issue was resolved. Call complete"

Arrived onsite for dryer not heating. Upon inspection I found the unit in a show room with no power cord installed on the unit. I accessed the rear of the unit and found some of the lint burnt. I tested the heating element and it showed open or shorted. I tested the thermal fuse and it showed open as well as the thermal cut off. I replaced the heater element the thermal fuse and the thermal cutoff. I was not able to accurately test the unit due to the installation situation. The unit should heat as designed now. Job complete.

Arrived onsite for refrigerator losing cooling and restoring intermittently. Upon inspection I found the unit powered on but no cool. I verified voltage at the wall. and tested amp draw at the compressor once it kicked on. I got a reading of 1.5 amps constant. I accessed the evaporator and found a good frost pattern with no visible shorts anywhere in the defrost circuit. I found a svc pointer for this unit pertaining to the issues at hand. I replaced the defrost thermostat and ADC as per svc pointer. I advised the customer to monitor the unit over the weekend. Job complete.

Arrived onsite and detected new noise from dryer. Discussed noise with customer and decided to replace parts from repair kit. Noise alleviated. Advised customer on repair. All checks good.

Arrived onsite and found short at power block. Completed repair. Charged in full. ; ordrng 1 WPW10245259 (Power block)