"Arrived on site to test unit for not dispensing water, tested unit found that water is dispensing and bin full of ice, customer was concerned about a red light on the UI would not go off, explained to customer that it's a light that tells you the filter needs to be replaced, showed customer how to reset it and replace the filter, unit is running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for no water at dispenser, tested unit found very low pressure, removed filter and tested pressure has returned to normal, advised customer that the filter needs to be changed, also stated that water is spraying in the top of unit again, tested unit found a hole it the fill tube rubber boot, will need to replace fill tube to fix issue, ordered part rescheduled for 3/26; ordrng 1 W11415785 (Fill tube)"

"Arrived on site to test unit for not draining, tested unit removed front panel and found drian pump clogged with pet hair, advised customer that i will be cleared once but they need to clear it every month if possible, unit it is now running as designed no leaks detected job complete no parts installed"

"Arrived on site to test unit for not working properly, customer stated that there is no change between simmer low and simmer high and low, tested unit found all burners are activating properly and all simmer settings set to good level, called tech line to document, no further repairs are needed, unit is running as designed SR#7741184548, advised customer that no further repairs are recommended and can call customer service for any further concerns, at this time job complete no parts installed"

"Arrived on site to replace previously diagnosed sensor pad, exhaust thermistor and control, replaced and tested, unit is now running as designed no leaks detected job complete installed W11728016,Wp8577274, W11545746"