"Arrived on site to test unit for freezing food in RC, tested unit found damper stuck open half way, replaced damper and noticed that there were items pushing against back wall, explained to customer how the air circulation works and not to restrict air flow, unit is now running as designed, no leaks detected job complete"

"Arrived on site to test unit for no ice production, tested unit found fill tube is frozen again, replaced heater and control, ran ice maker through diagnostics, water is filling, advised customer to monitor and if no ice production will call use back, job complete"

"Arrived on site to test unit for not draining, tested unit found no error codes stored, ran diagnostics test twice, all components are activating properly, advised customer to run unit and see what it does, if issue still persists then I would recommend replacing control for erratic behavior, unit is running as designed, no leaks detected job complete"

"Arrived on site to replace previously diagnosed control, ice maker and valve, replaced parts and tested, ice maker completed cycle and filled with water, job complete"

Arrived on site to test unit for not cooling. Found compressor was bad. Spoke with Techline and advised to replace compressor. Needing lock ring kit as cap tube to drier is steel. Needing 2hrs on return visit and SS tech. Office to reschedule. ordrng 1 W11209866 (Compressor) and 1 WPW10143759 (UV) and 1 W10913906 (Access) and 1 Lockringkit (Lock ring kit)