"KFDC558JSS01 Arrived to inspect flame and heat issues. I found the unit had the correct orifices installed, but the low flame height and regulator settings were not correct. I corrected the setting and tested. The unit heated the cooktop burners as designed and I adjusted the FR and FL burners for a quicker ignition. I advised the customer the preheating times for the unit should be around 20-25 minutes for an electric oven to allow for consistent and full chamber heating. Operational test good, no gas leaks detected during service."

RTW4516FW2 GP arrived on site to inspect washer turning off in certain cycles. Placed the unit into diagnostic mode and found F8E1 error code. Cleared code for testing. Found the cold water valve filling slowly. Inspected and found debris inside the water valve. Replaced the valve and tested and the unit passed. No water leaks observed during service. Zip tie applied to drain tube.

Arrived on site to test unit for flames not changing much from simmer to high. Adjusted flame height to recommended height. Found air vent directly about cooktop. Had customer turn on fan to adjust flames while air is being blown on cooktop. Would not recommend going any lower as air may cause igniter not to sense flames and may blow flames out. No leaks detected. Job complete.

"KCED606GBL01 Arrived to inspect leaking from bottom of unit. I found the air plenum, directly below the cooktop, was leaking oil. I advised the customer this can happen in certain circumstances and that plugging or sealing the affected areas may cause pooling of moisture. I recommended placing a catchment container directly under the unit and occasionally cleaning it out, as needed. Operational test good."

"765321 Arrived on site to test unit for not heating. Found bad magnetron. Replaced inverter and magnetron, unit now working as designed