"Arrived on site for washer not turning on. Upon arrival confirmed failure and verified unit had stable 120 connection p. Found no voltage between ACU and ui and replaced ui. Found functionality and power restored to washer. During tests I also found gearcase grinding but found no oil under unit. Found agitator barrel and screw siezed onto gearcase shaft. Instructed customer to notify extended warranty of gearcase failure and will need office to get autho for agitator, gearcase, and agitator screw; ordrng 1 W10752187 (Screw) and 1 W11550891 (Agitator) and 1 W11393685 (Gearcase) and 1 Cnote (Needs autho!!!)"

"Arrived on site for a dishwasher that is not washing dishes. Inspected unit and work area. Ran unit through diagnostics and found that the water would fill inside the unit, but would not actually recirculate. Went to remove the wash motor and found that evidence of water leaking from the heater. Got authorization for both the washer motor and heater replacement. Replaced both parts and tested the unit. The unit began to work and operate as designed with no leaks present during operation. Call completed."

"Arrived on site for refrigerator needing previously diagnosed dispenser auger, yoke, gasket, divider, and spacer. Upon arrival reconfirmed issue and installed parts. Reassembled and tested ice maker and found unit dispenses as designed. Call complete"

"Arrived on site for refrigerator not cooling or dispensing ice. Upon arrival found unit was cooling and customer stated they had found unit in off position and were eventually able to get it turned back on and u it is making ice. Found auger motor and yoke broken and not dispensing ice properly. Ordering WPW10309864 Divider, WP67006341 divider gasket, W11671282 auger motor, W11378860 spacer, WP63052-2 yoke and rescheduled customer for 07/17/23 to complete repairs.; ordrng 1 WPW10309864 (Divider) and 1 W11671282 (Auger motor) and 1 W11378860 (Spacer) and 1 WP67006341 (Divider gasket) and 1 WP63052-2 (Yoke)"

"Arrived on site to diagnose washer not starting. Customer says unit would lock, spin and skip to done. Tested unit on several cycles and found all of them working properly. Voltage and polarity good, drain good. Found no error codes and no capacitor sauce under the unit. Unit is working as designed at time of service. Call complete."