Appliance Repair Rogers Texas

Appliance Express Rated 4.3 out of 5 stars based on 6 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ12
Near Rogers, TX 76569
Jonathan M
Job Details: 11/04/2022
"Arrived on site for a refrigerator that is making different size cubes and is clumping ice. Inspected unit and work area. The customer advised that ice is clumping inside his ice container and its causing him not to be able to dispense ice. Did confirm the customers complaint and found the fill cup on the icemaker frozen over causing the issue with water leaking into the icemaker and ice bucket. Removed the ice buildup and tested the unit. The unit began to work and operate as designed. The customer also complained about his unit tripping the breaker when it was on the plug behind the refrigerator. He had the unit plugged into another outlet and advised that the unit has been working ever since on that outlet and extension cord. I checked his breaker box and found that the plug behind the refrigerator was a part of a series of kitchen plugs inside the kitchen and the lights above the kitchen. Did advise the customer that it is most likely that when the unit is playing the highest amount of amperage and other things are being plugged in and running, it is over-amping the breaker. With the unit not tripping the other breaker that they have the unit plugged into for over a week, it would indicate that the issue was not with the refrigerator. Advise the customer to get a dedicated circuit to his refrigerator for this issue to correct his problem. Call complete."
We serviced a
WHIRLPOOL RANGE
Model WFE505W0HW2
Near Rogers, TX 76569
Jonathan M
Job Details: 09/14/2022
"Arrived on site for a range that is intermittently turning itself off and back on. Inspected unit and working area. The customer advised that if they unplug the unit and called the unit back in, the unit will work just fine but it happens on the cooktop and in the oven at various points. Customer advised that even if they shake the machine all the sudden the unit Might come back on. Disassembled the rear of the unit and did not find any issues with it wiring or connector pieces grounding against anything. Found the terminal blocks in good shape and working properly. Check voltage to the unit and found proper voltage. Tested the unit manually and everything seem to be working and operating as designed. I did advise the customer that the issue was most likely with their electrical supply due to the ability to unplug and replug the unit back in to get it to work. I advise that if the issue is on the machine side, it would most likely be with a wire that has a bad or loose connection. I did advise that since that is not the case and its not centrally failing in any specifically one one burner or oven, the issue would have to be with their electrical supply. I called Whirlpool Safety team and spoke to Kent SR# 7734568678. He advised to make no repairs at this time and have the customer reach out to an electrician to help them with their power supply issues. Call complete."
We serviced a
MAYTAG WASHER
Model MVWB835DW4
Near Rogers, TX 76569
Tyler
Job Details: 09/07/2022
Arrived on site for washer with broken lid latch. Upon arrival confirmed issue. Found latch broken and not engaging/disengaging. replaced part. Found washer now functioning as designed. Call complete
We serviced a
WHIRLPOOL WASHER
Model WTW5010LW0
Near Rogers, TX 76569
David Z
Job Details: 09/03/2022
"Arrived on site to diagnose washer not starting. Tested unit and found lid lock constantly clicking, would not engage. Replaced lid lock and tested. Lid is locking, but now throwing an F9E1 for long drain. Checked pump and found wiring pulled out of connector on drain pump. Spliced in new wiring connector for drain pump. Tested and verified unit working as designed. Call complete."
We serviced a
WHIRLPOOL DRYER
Model WED5100HW1
Near Rogers, TX 76569
Tyler
Job Details: 07/18/2022
"Arrived on site for dryer not heating correctly. Upon arrival found no errors. Found element, thermal fuses, and stats all functioning within manufacturing specs as well as moister sensors functioning. Found fault in ACU relay to element. Replaced ACU and retested and found un could dryer as designed with no failures. Call complete"
Rogers, Texas
01/25/2022
Great service and knowledgeable on products.
Overall Experience
Talk w
Rogers, Texas
10/14/2021
Very professional and intelligent. Explained everything that was done and why it was done
Overall Experience
Rogers, Texas
04/02/2021
Very confident individual who knows his job
Overall Experience
Peggy
Rogers, Texas
06/11/2020
Bad service falsified invoice.
Overall Experience
Christina
Rogers, Texas
05/06/2020
I had to wait longer than I hoped, but all the staff I came into contact with were professional, friendly and helpful!
Overall Experience