"Arrived on site to install previously diagnosed parts. Inspect the unit and work area. I replaced the wire harness, cam, and belt and tested the unit. The unit began to work and operate as designed. Call complete. W10721967, W11643701, and W11239857."

Arrived on site for a washing machine that won't lock the lid. Inspected unit and work area. The customer advised that the unit stopped in the middle of a cycle and had water left in the washer. She advised that she tried to drain the unit but found that the lid would not lock in order to drain. I did advise the customer that the unit will not start a cycle and lock the lid until the water is drained. I checked underneath and found the wire harness broken at the drain pump clip. I spliced the wires together for now and was able to get the unit to drain. While underneath I found the cam and belt stripped. I am ordering the wire harness and belt for repair. The office will need to contact the customer about a return date due to limited parts availability. No parts were installed.; ordrng 1 W11643701 (Wire harness) and 1 W11239857 (Belt)

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the control and went to replace the gear case. I found no oil leaks present underneath and removed the cam to be sure indicating the gearcase was in good condition. I went ahead and replaced the actuator and tested the unit. The unit began to work and operatenas designed. Call complete. W11556728 and W11481722.

"Arrived on site to diagnose washer not running and throwing error. Examined unit and found errors F7E1, F7E6, for motor and basket speed. I checked the tachometer in diagnostic and saw it randomly changing numbers when basket isnt moving. I tried another tach but found it defective. On further analysis I found model number on dispatch incorrect, and changed it to the correct model number. I swapped the cam and belt while on site to resolve sqeaking, and also saw gearcase oil. Since parts are for the wrong model, diagnosis can not continue without replacement of the following - Gearcase, Actuator, possible control. Ordering correct model accurate parts. Return visit set for 4/9. Installed - W11239857, W10721967. ; ordrng 1 W11556728 (Control) and 1 W11449840 (Gearcase) and 1 W11481722 (Shifter) and 1 W11550891 (Agitator) and 1 W11405458 (Lower Harness) and 1 W11026785 (Motor)"

"Arrived on site for a dishwasher that is leaking. Inspected unit and work area. The customer advised that the innet leaks from the left-hand side of the door every time it runs and will, start leaking within 10 minutes. I checked the door gasket and found the door gasket was worn, potentially causing the issue. I replaced the doorgasket and ran the unit through normal washing for 10 minutes and started to see the unit leak on the left side. I popped off the outer door and as soon as I did, I found water stuck inside of the vent, overflowing out of the top of the vent and onto the floor. I removed the vent cover and found all kinds of food and paper debris inside of the vent. I cleared out the vent and tested the unit again for over ten minutes. I found no further leaks present during operation and found the vent releasing the water back into the tub. Call complete. WPW10509257."