"Arrived onsite for repeat frosting, found unit unplugged and at 45f in the cabinet. No visible ice. Checked compressor compartment for drip tray and drain tube seal and alignment and found everything properly sealed and installed around the drain tube. No blockage. Exposed evap and found evidence that the unit had not been thoroughly defrosted following the control replacement. Used steamer and blower to melt the ice on the evap and blow the moisture out of the fridge. Replaced freezer evap thermistor and cabinet thermistor. Advised customer on the repair. Wpw10384183, WPW10383615"

Arrived onsite and replaced the inlet water assembly with the meter. Unit is now operating as designed. Advised customer on repair. All checks good.

"Arrived on site to follow up on oven that had gapping on the left hand side. I measured the gap at 5.7mm on arrival, this was with new hinges and receivers. I removed and installed the new outer door, and measured with the inner door OFF. Unit still had a 5mm gap, with a 1mm gap on the right side. Reinstalled inner door and called tech line. Provided measurements and findings to tech line, SR7740004353. Unit being sent up for product review since there are no other parts to install related to hinge areas. No further repair possible to resolve. Call completed. Parts used - W11653626, W11178521."

Arrived onsite and found found stripped yoke/motor joint preventing auger function to dispense. Hot welded the yoke to the motor shaft to restore function. All checks good. Unit is now operating as designed. Advised customer on repair. No parts needed.

Arrived onsite for false emergency drain. Verified and Unable to clear. Replaced control and calibrated. Unit is now operating as designed. Advised customer on repair.