"Arrived on site for refrigerator not cooling properly in rc and creating moisture all over rc shelves. Upon arrival confirmed issue. Upon disassembly of 7nit I found dampener motor frozen over and not running in diagnostics. Also found fc evap fan motor not properly mounted in evap area reducing airflow to rc. Remounted fan and replaced dampener motor, and found unit working as designed. Informed customer to give unit 24 hrs to stabilize temps. Call complete"

Arrived on site to repair loose door handle. Found middle handle loose. Tightened handle and verified all working as designed. Repair completed.

"Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found defrost problem in fc. Found control not sending 120 to heater and thermistor in fc failing. Replaced both controls, thermistor, and harness and added permagum near evap area to insure no air leaks. Unit working as designed. Call complete"

Arrived on site for wall oven needing previously diagnosed ui control board.. upon arrival reconfirmed issue and installed ui. Reset and retested unit after updating it to WiFi network. Found unit working as designed. Call complete W15R8F0WPL1

"Arrived on site for a washing machine that will not move past the sensing portion of the cycle. Inspected unit and worked area. The customer advised of the unit makes a grinding sound and does not go past the sensing portion of the cycle and will shut off. The customer ran a a load on the normal wash cycle and I immediately heard the sound. Checked underneath the washer and found the cam has been completely stripped. Due to the load that was in the washer, I did advise the customer against washing blankets and thicker items that are really weedy when saturated. I did advise the customer that the manufacturer recommends to take those to the laundromat such as quilts, comforters, sleeping bags, rugs, etc. the customer advised this unit specifically for the space so they could wash whatever they needed. Replaced the cam and tested the unit. The unit begin to work and operate as designed. Call complete."