"Arrived on site to test unit for loose door, tested unit found hinge springs not pulling door in, found right hinge has no tension, replaced hinge W11240518 from truck stock, tested, unit is now sealing properly, job completed"

"Arrived on site to test unit for locked door, tested unit found tub full of water, slightly lifted unit and found drain pump connections broken off, added spade connectors and secured wires, powered on unit and drain pump is now engaging and after all water drained lock opened, customer wants a new unit since this happened couple days after delivery, stated to customer that she will need to talk to Home Depot, at this time unit is running as designed, job completed"

"Arrived on site to test unit for not washing dishes, tested unit found wash motor not engaging, will need to replace sump assembly, returning with prescreen parts rescheduled for 10/5 customer want last appointment of day; schdld next appmnt for 10/5 THU PM"

Arrived on site to test unit for grinding noise. Found rotor was missing retention bolt. Replaced bolt and unit now working as designed. Found no damage to slider. No leaks detected. Job complete.

Arrived on site to test unit for grinding noise. Found blower wheel is cracked and when heated is expanding causing noise. Needing to replace blower wheel. Ordering motor as a precautionary. Office to reschedule. ; ordrng 1 W11549461 (Motor) and 1 WP697772 (Blower wheel)