Appliance Repair in Morgan, Texas

F8E1 long fill WTW4816FW3 Arrived on site for a washer not moving to the next set from washing. On arrival, the client stated it just stated on wash cycle. I ran diagnostic and found error code F8E1 long fill and failed water valve. I replaced the water valves calibrated then tested product is working as its designed with no water leaks visible from the main water supply.

"Arrived on site for electric dryer model WED5100HW3 that is catching lint. Inspected unit and work area. Customer stated they've had the issue since installing this new dryer, with lint building up in the wall. They mentioned the installation people added a new vent cover and weren't sure if that contributed. Checked outside and found a plastic mesh covering the dryer vent, causing the restriction. Showed customer the issue and advised it's not a problem with the dryer itself. Recommended replacing the lint cover. Unit is working and operating as designed. Call complete."

"Arrived on site for an electric dryer model MED4500MW0 that is not heating. Inspected unit and work area. The customer advised that the unit just stopped heating. I tested the dryer and confirmed the customer's complaint. I checked and found proper voltage and polarity going to the unit. I found no fluctuations in voltage when trying to start the machine. I gained access to all heating components and found the thermal CT off blown. I checked continuity between the element and the heater housing. However, I did find the heater sagging a little. I replaced the heating element 279838 and thermal cutoff W10900067 and tested the dryer with the vent removed. I found temperatures fluctuating between a 124?F and 168?F, averaging a temperature of 146. This would indicate the machine is cycling properly without the vent attached. I tested the dryer with the vent hose attached and found a lack of airflow and temperatures taking an extremely long time to cycle. I looked into the vent hose but couldn't see anything going into the wall. I did notice the vent hose was extremely long and was bending multiple directions before going into the floor. I explained that the customer may want to shorten the vent hose and look into the vent issue due to the airflow restriction. I did advise that without fixing either of those issues, the dryer will continue to run into this issue. The unit is working and operating as designed. Call complete."

Arrived on site for washer model MVWB765FW2 dripping into the basket when not in use and making a knocking sound during agitation. Inspected unit and work area. Customer reported main issue as water dripping and slower filling with lower water level. Ran diagnostics and found F3 E2 (inlet water temperature fault) and F0 E4 (spin limited by water temperature) error codes. Tested both valves; cold water valve barely drawing water. Replaced inlet valve W11165546 and retested unitall components working and operating as designed. Knocking sound due to coins stuck between agitator and basket. Checked underneath unit; all components in good condition. Call complete. No leaks were present during service.

"Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the in line fuse and tested the unit. I found the unit.Begin to drain and then completely shut off. I found that the new thermal fuse had been blown. I checked resistance on the drain pump and found it out of range. I replaced the drain pump and the in line filter again. I tested the unit and found the unit begin to work and operate as designed without losing power. I ran the unit through a diagnostic cycle, and the unit is working and operating as designed. Call complete. W11397505 (2) and W11462456."

"I arrived on site for a refrigerator that is leaking water off the back wall in the freezer. Inspected unit and work area. In fun entry, I gained access to the freezer and did not find any water the presence inside of the freezer section. The customer advised that the back wall in the freezer was dripping water, and most of the stuff in their freezer was wet. They advised they shut off water to the ice maker, and it has since gone away. I found no evidence of any defrost issue in the freezer section and took the temperature of both sections. I found the freezer at 3?F, and the refrigerator at 37?F. I gained access to the fill tube in the ice maker area and did not find the fill tube frozen over. I tested the ice maker and ice maker filling tests. I found no issues with either testing and did not find any leaks coming from the icemaker area. The customer advised that it was not heavy moisture, but they were seeing light frost and showed me to ice container as a reference of the light frost. I did advise the customer that because I could not ruplicate the issue with the icemaker, or anything else, I couldn't see any issues with the refrigerator. I called Whirlpool Techline and spoke to Kurt SR# 7741718658. He advised that based on all my checks, there is no other water lines running in the freezer, and the only thing that would make sense is if the door wasn't properly sealed due to not shutting it all the way or something impeding the door to close. He advised that either way, the machine is working and operating as designed and to make no further repair at this time. Call complete. No parts were installed."

"Arrived on site for drier night heating. On arrival, confirmed the issue and found cutoff broken. Replace to cut off 279816 and found dryer, working as designed call complete"

"Arrived on site for a refrigerator that has an odor. Inspected unit and work area. The customer advised that the unit works and runs just fine. However, she had some meat thaw in the refrigerator section and that it caused a nasty odor inside of her refrigerator and freezer sections. She advised that she has tried to clean out the refrigerator, and the smell still remains. She advised that there must be something that we can do to fix this issue. I inspected the refrigerator section and could not find any evidence of any spillage leftover. I checked the drip 0an in the back and did not find and abnormal smells or debris in the drip pan. I called the Whirlpool techline and spoke to Chris SR# 7741718658. He advised that smells can only be removed from things like activated charcoal, coffee beans, or baking sodas which attract and absorb odors and bacteria. He advised there was nothing we could do from a service standpoint that would eliminate this issue. The customer advised she did not want to use baking soda but may try other options. The unit is working and operating as designed. Call complete. No parts were installed."