"Arrived on site to inspect wall oven time jumping. Upon further inspection, the customer advised that the time wont keep on the display. I found the unit not connected to WiFi. I attempted to place the unit in diagnostics and it failed. I removed and replaced the main control and placed the unit in diagnostics and tested the components and the unit is operating as designed. I attempted to assist the customer is connecting the unit to WiFi and the customers phone would not cooperate. I provided the customer with the Whirlpool wifi team 800 number if they need assistance. Job completed."

"Arrived on site to inspect refrigerator freezer light not working and fresh foods lights dim. Upon further inspection, I found the FC light not functioning. I removed and replaced the module and tested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for a cooktop that was inspected by a home inspector and informed cx that the cooktop was burning too hot/the flames where orange upon arrival I tested unit several times and found that the unit was burning properly/ blue flames at all settings. Unit operating as designed job complete.

Arrived onsite for refrigerator with a ice dispenser door that would randomly open and closed on its own. Upon arrival the unit was not acting up but I suspect that the issue was with the main board. So I explained to the cx that it is a 50/50 shot that is I replace the control that unit will be fixed and the cx said to go ahead with the repair.Unit seem to be operating as designed. Job complete

Arrived on site for cooktop not igniting. I spoke to the customer and found out the front left umber wasn't igniting but they found the cap not seated properly. I inspected the unit and found the lp conversion correct and the burners igniting properly. I spoke to the customer about the caps needing to be seated properly and if they have a burner that won't ignite to wiggle the cap and see of it falls into place. The unit is working as designed. Job complete.