Arrived on site for a dishwasher not drying well. I put the unit into diagnostics mode and found stored error code F5E1 for door switch open. I found the door switch as designed. I then ran a test cycle and monitored the amp draw to the heating element. I found it good. I found the unit running as designed. Upon further inspection I found the customer not using rinse aid. I informed the customer on the importance of using the drying agent. No leaks observed at the time of service. Call complete.

Arrived onsite and found unit operating with control issue causing cooling problem. Resequenced control to repair cooling function. Replaced thermistor to help with ice production issues. Advised customer on repair.

Arrived onsite to install previously diagnosed parts. I installed the main control and tested the unit. The unit is now working and preheated as designed. Job complete.

Arrived onsite for refrigerator freezing food in the RC. Upon arrival I found the RC=30 FC=0. I found while in diagnostics the thermistors were reading correctly. I could hear the damper making a abnormal grinding noise. I accessed and replaced the RC thermistor harness and damper control. I tested the unit and the damper no longer makes a grinding noise. I advised the customer to monitor the unit to ensure it comes back and stays at proper temps. No leaks detected during time of service. Job complete.

"Arrived on site to diagnose a dishwasher that is leaking. Found upper rack adjusters broken, door seal worn out, and pump assembly leaking. All 3 parts will need to be replaced to complete repairs. Office to set return appointment and have repairs authorized. ; ordrng 1 WPW10482482 (Pump), states that autho needed"