"Arrived on site to test unit for no ice production, tested unit found ice maker going through diagnostics but not sending signal to valve to fill, replaced ice maker and tested, ice maker is now functioning properly no leaks detected job complete"

Arrived on site for icemaker leak and causes ice to clump together. Upon arrival ran FC temperature checks using thermocouple and getting correct temperatures . Inspected unit and is unleveled and leaning forward causing icemaker to sit crookedly causing water to spill over and freeze bottom of container. Leveled unit and ran fill test. Unit filled correctly without leaking.Test icemaker and is not leaking water from fill tube. Unit is operating as designed. Job complete

Arrived on site to test unit for not cooling properly. Exposed both evaps and found no frost pattern. Low side was pulling a vacuum at -28psi and high side was 35ish psi. Opened balance to both evaps and ran nitrogen through system. Heard hissing sound from appeared to be RC evap. Applied bubble solution and found no leaks from solder joints. Hissing was coming from inside cabinet. Pushed my bubble solution applicator up against lines exiting cabinet and verified leaking from in cabinet. Presented findings with Techline and was advised unit would be sent for review as leak is not accessible and cannot be repaired. Advised customer she would be contacted within 3-5 business days. Job complete. SR#7736632650

"Arrived on site to replace previously diagnosed drum, repair kit, front panel clips and clips, replaced parts, and unit is now running as designed, job completed"

"Arrived on site to test unit for not cooling, tested unit found compressor running but no refrigerant in system, exposed RC and FC evaporators and found a refrigerant leak in the fresh food evap, fixed leak and replaced dye drier, pumped system with nitrogen, pressures held perfect, pumped system down for 20 minutes, charged system with 5oz of r134a, RC and FC evaporators developed good frost patterns advising customer to monitor for 24 hours before loading, job complete"