"Arrived on site for a cooktop that has a cooktop on light on consistently. Inspected unit and work area. The customer advised that they have that issue, and one of their knobs is hard to turn and is having a hard time turning on. I tested all switches and found the front right. Switch hard to turn and the left rear switch, causing the surface light to stay on. I replaced both parts and tested the unit. I found the unit working and operating as designed. Call complete. W11661906 and W10857622."

I arrived on site for a nice machine that won't make ice. Inspect the unit and work area. So i'm taking from the customer's complaint and found the recirculation pump finding enough water inside of the reservoir when the reservoir was only a quarter filled. I did find proper water flow coming through the unit. I went ahead and replaced the recirculation pump and tested the unit. I found the unit working and operating as designed. Call complete. W11522867.

"I wrapped on site for an ice machine that is leaking. Inspected unit and work area. The customer advised the unit was leaking water from the front of the machine. I tested the unit and found a small leak coming from one of the quick connects on the valve. I attempted to fix the connections, but found water is still dripping from the valve. I replaced the valve and tested the unit again. The unit was able to go through a clean cycle and do a full batch of ice and starting another without leaking. The unit is now working and operating as designed. Call complete. W10897719."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the dual valve and right refrigerator door gasket. I tested the unit and found the unit working and operating as designed. Call complete. W11535162 and W10917313.

Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the external drain pump in tested the unit. The unit began to work and operate as designed with no leaks present during operation with the unit out. I pushed the unit back and the unit continued forward with the cycle. Call complete. W11539855.