Arrived onsite for unit not heating and staying on for extended periods of time. Upon arrival inspected unit. Unit would tumble but not heat and timer would not advance. Checked voltage and polarity. Found missing leg at block. Confirmed supply at wall as well. Took pics of bad supply voltage at socket.

"Arrived on site for leaking oil underneath. Upon arrival ran diagnostics and got error code F7-E6 motor fault. Raised unit to inspect lower components. Found gearcase oil has leaked and covered cam and belt. Need to replace gearcase, belt, cam, and capacitor. Replaced gearcase W11454741, capacitor W11428524, belt W11239857, and cam W10721967. Calibrated unit. Ran automatic test and passed. Ran quick cycle and"

"Arrived on site for loose upper rack, detergent not fully washing out, and not drying. Upon arrival ran diagnostics and there are no saved error codes. Inspected unit and found old hard liquid detergent stuck around dispenser. Also found customer is not using rinse aid. As far as upper rack , inspected the tracks and wheels. the tracks and wheels are operating correctly. Cleaned of old stuck detergent and added new detergent to dispenser. Ran normal wash. All liquid detergent washed out correctly. Test heater and heater is operating correctly. Recommend that customer uses hot water at beginning of cycle , rinse aid and proper loading of dishes will help with drying process. Explained how plastic does not absorb heat and this model will not dry plastic dishes correctly. Explained to customer that I cannot replace parts that have not failed. Unit is operating as designed. No leaks present at this time. Job complete"

Upon arrival inspected unit for leaks. Customer stated unit still leaked after last visit. Customer stated unit had a couple dings that were noticed during installation. Pulled unit from wall to inspect entire cabinet. Ran unit for a few minutes to inspect. No leaks were present. Opened the door and found extreme sudsing. This oversudsing effect will cause a leak to occur. Took pictures. Eliminated suds build up and ran unit. Also noticed unit did not have a high drain loop which could cause back-flow from the sink. Made adjustment do drain hose. Tested unit and unit is functioning properly. Job complete

Arrived on site for unit leaking. Upon arrival customer showed me video of floor covered in suds. Ran diagnostics and there are no Found customer is using normal dish detergent and explained the difference between the detergents and why the unit will leaks the suds. Unit is operating as designed. No leaks present at this time. Job complete