Arrived on Site for washer getting off balanced. Upon Arrival found unit not lvl and tub also leaning heavily to the back right. Found suspension rods failing and replaced them. Found gearcase had no oil and washer working as designed without banging around once rods were replaced and unit was level. Found it could spin out 6 towels as designed. Call complete

"Arrived on site for refrigerator making an odd noise when cooling. Upon arrival confirmed sound and found sound still rattling from compressor area, added sound pads to condenser line and suction line, found no removed. Call complete"

Arrived on site for washer going from sensing to agitation without filling with water. Upon arrival confirmed failure from two videos customer recorded of washer agitating cloths without water. Found no errors in diagnostics. Found pressure hose clear and no trapped debri. Found pressure switch built in control failing. Replaced control then tested unit. Found no leaks and washer filling and working as designed. Call complete

Arrived on site for range with melted glass top. Upon arrival confirmed failure and found center of front left dual burner had literally melted downward towards burner. Called techline and safety team and reported findings sr#7737550575. Safety team recommend not repairs unit and instructed me to tell the customer to call whirlpool directly for further assistance due to failure. Call complete

Arrived on site for refrigerator making loud buzzing noise after any door was shut. Upon arrival confirmed noise complaint and traced sound back to fc evap fan motor.found evap frost pattern uneven due to fan motor not running at required speed. Replaced fc and found noise removed and air flow through evap coil improved. Unit now working as designed call complete