Appliance Repair Lakeway Texas

Appliance Express Rated 4.9 out of 5 stars based on 187 customer reviews

We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Lakeway, TX 78734
Luis
Job Details: 08/16/2022
"Arrived on site for cooling complaint and unit uneven. Lowered unit to wheels unit is off informed customer unit is uneven possibly to floors and making unit level handles will be off,left unit on its wheels so customer can access the back of the unit. ran diagnostics thermistors reading dont match actual temperature and off also found ripped gasket estimate for cover and gasket parts
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0HS02
Near Lakeway, TX 78669
Justin
Job Details: 08/12/2022
"Arrived on site for a wall oven that was pausing while in use. On arrival the customer stated the unit was at 450?F for about 40 minutes and then stopped heating. The screen said press to resume on it. They resumed and found shortly after it did it again. I found the customer was baking chicken on a skillet and it was producing a lot of steam. Since that one time it has not occurred again. I found stored error code F6E4 for UI to control error that was thrown in early July. However, this issue occurred only last week. I cleared the error codes. I then manually activated each relay and found them all as designed. I then preheat the unit to 450?F and let it run for a while. I was not able to replicate the failure and at the time of service it was running as designed. I informed the customer that it could be the unit overheated or the steam had caused the UI to act up. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW5100HC1
Near Lakeway, TX 78734
Justin
Job Details: 08/12/2022
"Arrived on site for a washing machine making an abnormal noise and not spinning out clothes properly. On arrival the customer stated that it will sometimes work correctly and sometimes not. They found it tends to happen on bigger loads. I put the unit into diagnostics mode and found stored error codes F0E5 for off balance load, F7E1 for tach missing, F5E4 for door not opened in between cycles, and F7E7 for motor unable to reach RPM. I then manually activated each component + ran a diagnostics cycle and found it ran through as designed. However, I did here an abnormal sound during spin. I then when to check the sensors and it threw the F7E1 error code again. I gained access to the bottom of the unit and found no sign of gearcase oil. Per the SP W11520474 I am ordering the main control to replace. After replacing the control we will test the unit again to determine if the sound goes away. If not we will replace the gearcase and cam. ordrng 1 W11543996 (Control)"
We serviced a
JENN-AIR COOKTOP
Model JGCP536HL00
Near Lakeway, TX 78734
Justin
Job Details: 08/10/2022
Arrived on site to install previously diagnosed parts. I installed the manifold and then test the unit. It is now working as designed. Call complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFC704FBS02
Near Lakeway, TX 78734
Luis
Job Details: 08/10/2022
"Arrived on site for weak ice production,freezing food on fresh food door bins and frost on food packages in freezer. Ran diagnostics thermistors passed,no ice build on evaporator covers,ran icemaker test passed dumped ice ran fill test passed,ran freezer,ice box fan and fresh food fan good strong air flow. Changed temperature settings to 39? in fresh food and -2? in freezer.
Kathy Barbee
Lakeway, Texas
08/08/2022
Kevin showed up on time, as per the email and text I was sent before. He was courtious, had shoe coverings and wore a mask - which I appreciated all. He was in and out quickly. My only complaint, if I can have one is that the dishwasher was not able to be positioned to where it was before. So, it's about an inch lower and there is a space under my counter where the top of the washer and counter top don't meet. Not his fault, but it would have been nice to have it back to its original spot.
Overall Experience
scox
Lakeway, Texas
06/28/2022
Luis did a great job... early, efficient and professional.
Overall Experience
JRTAYLORMUSIC
Lakeway, Texas
06/19/2022
Leo demonstrated masterful knowledge and exemplary courtesy.
Overall Experience
colleen lankwarden
Lakeway, Texas
06/19/2022
I wass charged $151.00 and told that my refrigerator was leaking which knew and was shown where it was leaking but not offered any solutions on how to repair the problem. Was told to remove the the drawers and mop the water accumulated every few days. Am still waiting to be contacted with a solution .!!!!!???? The mechanics of the one drawer are not working and was told that that does not really do much anyway . Again no solution offered.!!!!
Overall Experience
Lakeway, Texas
05/27/2022
Overall Experience