"Arrived onsite for ice machine making noise. On inspection found the reservoir drain pump making noise. I could get to quit maybe the nozzle by pushing on the pump and it would stop the noise a few seconds and start back up again. Ordering the pump, no water leaks detected during service.; ordrng 1 W11542868 (Drain pump)"

Arrived onsite for cooktop burner not igniting. On inspection found the secondary orifice was clogged and not allowing the burner to ignite. Pulled and cleaned the orifice and retested the burner. The burner is operating as designed and no gas leak detected during service.

Arrived onsite for dishwasher door not staying up. On inspection the rubber pad broke on the right side of the dishwasher. Replaced both pads on the dishwasher. Tested the door and it is operating as designed and no water leaks detected during inspection.

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised the unit is cooling fine and water was leaking from the top of the RC section. I tested temps in the FC=6 degrees and RC=33 degrees (setting of 35 degrees). I reset the RC temp to 37 (recommended temp). I inspected the evaporator in the RC section and found it to have a good frost pattern. I did find a small amount of water that dripped from the evap cover and cleaned it up. I didnt find any evidence of ice build up as the customer described they found on the evap cover. From the customers description of issues, it appears that the unit door was possibly left cracked open and created an air leak. I recommended the customer monitor the unit and notify our office if the issues persists. No water leaks observed at the end of service, job completed."

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=4 degrees and RC=36 degrees. Customer advised that they noticed the lights failed to come on when they opened the RC doors and they cycled power to reset the controls. I turned the ice maker on and placed the unit in diagnostics and checked for error codes to the ice maker and in test 56 it showed E0-no errors. I tested the ice maker in test 57 and it harvested as designed. Tested the fill tube in test 45 and it filled the tray as designed. I advised the customer that there could be issues beginning with the controls and provided a disclaimer from management regarding issues weve been seeing with this particular model. With the unit operating as designed, at this time, I recommended no repairs/parts being replaced. No water leaks observed during service, job completed. I advised the customer what to look for when the unit begins to fail."