Appliance Repair Jonestown Texas

Appliance Express Rated 5.0 out of 5 stars based on 25 customer reviews

We serviced a
KITCHENAID RANGE
Model KFDC558JSS01
Near Jonestown, TX 78645
Justin
Job Details: 05/11/2021
Arrived on site for a range not reaching proper temp. Upon arrival the customer stated that the unit would not thoroughly cook a pizza and it would take significantly to long. I put the unit into diagnostics and found no error codes. I preheated the unit and found the average temp while set at 350?F to be 355?F. I called techline and spoke to Anthony and received SR# 7730735593. He advised advising the customer on letting the unit preheat roughly 15 minutes longer after the beep and trying different rack positioning. I also advised the customer that if the temp or cycle is changed during use then you have to press start again otherwise it will stop.Call complete.
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Jonestown, TX 78645
Lou
Job Details: 05/05/2021
"Arrived on site to inspect washer not agitating/cleaning clothing. Upon further inspection, I placed the unit in diagnostics showing error code F7E6. Cleared the code and continued with testing. I found the unit not agitating. Tilted the unit back and found the actuator jumped out of track. I adjusted the actuator and placed it back in the splutch assembly track and retested. Unit is operating as designed. No water leaks observed during service, job completed. Should the actuator jump off track again, it will need to be replaced."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDEM01
Near Jonestown, TX 78645
Lou
Job Details: 05/04/2021
"Arrived on site to inspect refrigerator ice build up. Upon further inspection, I found the RC evaporator/cover with a large block of ice built up on it. Advised customer that the unit would need to be unplugged and allow to defrost before repairs can be made. Checked the drain tube and found a small gap. I sealed the drain tube with white silicone. Customer signed waiver of damages from defrosting refrigerator. Per the Service Pointer #W11092686, I am ordering the RC evap drip pan, clamps, evap motor harness, evap cover, CNOTE-SHIMS, CNOTE-LSO FOR TRAINING and office to schedule return service. Advised customer to unplug the unit 48 hours before return service and to place towels around then unit to protect the baseboards from water leakage. No water leaks observed during service.; ordrng 1 W11457241 (RC drip pan) and 2 W11456069 (Clamps)s and 4 CNOTE (SHIMS)s and 1 W11033168 (RC evap motor harness) and 1 WPW10389152 (Gasket) and 1 CNOTE (LSO FOR TRAINING) and 1 WPW10501260 (RC evap cover)"
We serviced a
FRIGIDAIRE RANGE
Model PLES389ACD
Near Jonestown, TX 78645
Lou
Job Details: 04/27/2021
"Arrived on site to inspect range error code. Upon further inspection, customer advised that since the previous repair, the unit continues to show error code F3. Customer advised that they bake on 350 and after the food is done they put it on convection bake at 425 to brown the surface and the unit will shut down and show the error code. I tested the unit on Bake at 350 degrees and my average temps were within range. I tested on Bake at 425 and temps were within range again.I could not duplicate the error code. I recommended that the customer continue to use the unit as its operating as designed at this time. Job completed"
We serviced a
WHIRLPOOL DRYER
Model MEDX655DW1
Near Jonestown, TX 78645
Tommy
Job Details: 04/12/2021
Arrived onsite for unit not operating. Upon arrival found thermal fuse was open. Replaced and tested. Unit is now operating as designed. Job Completed.
Steve
Jonestown, Texas
02/13/2021
Lou has always been professional, helpful and knowledgeable while performing his services.
Overall Experience
Tomco2000
Jonestown, Texas
01/26/2021
Friendly techs and scheduling agents. Techs are knowledgeable, friendly and respectful of property.
Overall Experience
Steve
Jonestown, Texas
12/03/2020
The overall communication from Appliance Express scheduling our service visits has been timely and accurate.
Overall Experience
TRut
Jonestown, Texas
11/17/2020
Knowledge, friendly service
Overall Experience
Steve
Jonestown, Texas
11/09/2020
Lou is very courteous and helpful with the repair process.
Overall Experience