Arrived on site for washing machine model NTW4519JW2 not starting cycles and making clicking noises. Inspected unit and work area. Customer stated the lid wouldn't lock to start the cycle. Ran unit through diagnostics and found F5 E2 (lid lock fault) error code. Tested latch and confirmed it would not lock. Replaced latch assembly (lid lock assembly) W11307244 and tested unit. Unit then began to work and operate as designed. Call complete. No leaks were present during service.

"Arrived on site for electric oven model KOSC504PPS01 making abnormal noises. Inspected unit and work area. Customer reported previous technician tightened nut on convection fan drive shaft, but it loosened within an hour. Confirmed complaint; found fan blade slightly bowed and wobbling on shaft. Visually inspected fan motor shaftno stripping on shaft, but nut was stripped. Replaced fan blade W11752199 and nut W11766498; tightened nut securely. Ran convection bake cycle for 30 minutes, then re-accessed fan. Fan and nut remained properly secured on drive shaft. Unit now operates as designed. Call complete."

"Arrived on site for walt, loving with convection fan that was rattling around anytime.The oven was turned on or cooling. On arrival, I found the mounting bolt for the fan head not been tightened. Properly and needed to be adjusted and tightened. And once it was the unit was working as designed with no abnormal noises and heated to 350 as designed call complete"

Arrived on site to install gasket w11378944 gasket. Tested door and found it selain* as designed. Call complete

Arrived on site for refrigerator needing gaskets. On arrival installed one w10830052 gasket but found the right hand gasket was bigger and they wrong gasket had been ordered. Ordering W11378944 right side gasket (black) and rescheduled customer for 11/08/24 to complete repairs. Instructed customer to keep an eye on ice maker and will br8ngbparts back with us in case it fails again.; ordrng 1 W11378944 (Right side gasket black)