Arrived on site to install gasket w11378944 gasket. Tested door and found it selain* as designed. Call complete

Arrived on site for refrigerator needing gaskets. On arrival installed one w10830052 gasket but found the right hand gasket was bigger and they wrong gasket had been ordered. Ordering W11378944 right side gasket (black) and rescheduled customer for 11/08/24 to complete repairs. Instructed customer to keep an eye on ice maker and will br8ngbparts back with us in case it fails again.; ordrng 1 W11378944 (Right side gasket black)

"On arrival verified complaint of torn gasket and ice maker not working. On arrival ice maker is currently functioning, ran ice maker test and verified harvest and fill. Bucket was full. Inspection of gasket found RC right gasket is torn. And left is folded. Ordering 2x gasket W10830052 office to Resch. ; ordrng 2 W10830052 (Gasket RC door)s"

"Arrived on site for a dryer that has no power. Inspected unit and work area. I confirmed the customer complaints and getting access to the terminal block. I found 88 bolts from line 1 to neutral, 150 V from line 2 to neutral, and 250 V from line 1 to line 2. I checked the voltage at the plug and found proper voltage and polarity indicating a bad power cord. I double checked voltage twice to ensure that I was getting proper readings and did confirm a discrepancy between the plug and the terminal block. I did advise the customer that they will need a new power cord. I could not touch the unit due to improper voltage. Call complete. No parts were installed."

"Arrived on site for a washing machine that has a broken latch. Inspected unit and work area. The customer advised of the unit will not lock the lid and keeps making a clicking sound. He showed me by trying to start a drain and spin cycle and found the lid light flashing, and attempting to lock but not able to lock. I went ahead and replaced the latch assembly and tested the unit. The unit began to work and operate as designed. Call complete."