Arrived on site to test unit for not cooling. Was unable to get compose to engage after multiple power cycle. Replaced control(W11595219) with no success. Upon further inspecting found RC wire entering cabinet was burnt and cut. Took photos and submitted to techline. Unit is being submitted for review. Job complete. SR#7741582644

Arrived on site to test unit for unit intermittently shutting off. Found deli UI had slight moisture built up. Replaced deli UI(WPW10769076). Advised customer to monitor.

"Arrived on site site and customer stated she had another technician diagnose and order parts. She stated her son messed with appliance and has been working since. Customer was unsure what parts were but stated she does not need service at this time. No service provided, no fee collected. Job complete."

"Arrived on site to test unit for grinding noise. Was unable to replicate issue. No error codes stored in diagnostics. Replaced cam(W10721967), belt(W11239857) and actuator(W11481722). Advised customer to monitor and if issue persists recommend recording noise causing concern."

Arrived on site and replaced right RC door(W10821254)for damage. Unit is now working as designed. Job complete.