"Arrived onsite for a refrigerator that is making a loud noise. Upon arrived I was show by the customer the noise that the unit was making. I opened the RC door to take a picture of the m&s and found the the noise went away. I opened the fc door and the noise when away I pushed the fc boor button and the noise came back, I gained access to the Evap motor and found that the noise was coming from it I replaced that motor and tested the unit and found that the noise was no longer there"

Arrived on site for a washer that is not filling with water. Upon inspection I found that the hose the installers used in the cold water tap was leaking from the back side of the fitting that connects to the tap. I tested the hot water side on the water inlet valve and found that it was not working. I replaced the valve and tested the hot water side again and found that it operated as designed. I could not test the cold side due to whats mentioned above.

Arrived onsite for a MW that is leaving grease on the cabinet. Upon arrival I ran the vent motor on both speeds and found that it cam on and ran normal and found that it had good suction. Upon speaking with the customer I found that they cooked with a lot of oil which is causing the issue as the unit is moving the steam and most of the oil particulates out but Some of oil particulars may stay in the air after they turn the vent off and get stuck Tuesday cabinets. I advise the customer to leave the event running for a while after they are finished cooking to see if that improves the situation or not but other than that the unit is operating as designed. W18KKN1APL1

"WRX735SDHZ08 Arrived to inspect PO error. The issue had occurred several times prior to my arrival, per the customer. I checked the outlet by wiggling the cord and found no issue. I inspected the connections at the main control and found no issues. The primary power cord connection in the lower unit area had the appearance of being slightly too pinched and I corrected. I reseated all other connections within the unit and set the leveling legs. Operational test good, no leaks observed during service."

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I was to install the upper spray arm, door gasket and upper rack manifold. I found the upper spray arm sitting on the countertop and found the mounting teeth broken (photo). I installed the new upper spray arm first and tested the unit. Unit is operating as designed with no signs of a leak. I inspected the door gasket and it is in good shape with no signs of leakage. Also inspected the upper rack manifold and it is good. I explained to the customer that with the upper spray arm missing, the water is gushing from the manifold and causing it to overflow the reservoir and leaking onto the floor. I advised that the manifold and door gasket are not needed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed during service, job completed."