"Arrived on site to install previously diagnosed and ordered parts. Due to the sealed system failure and both RC door gaskets being badly worn, I removed and replaced the compressor, evaporator, pan heater, access valve, UV dye drier and both RC door gaskets. I vacuumed the system and pressures held good. I installed 6.25oz of R134a refrigerant and monitored pressures. Unit is cooling as designed and both RC doors are sealing properly. No water leaks observed during service, job completed

"Arrived on site to install previously diagnosed and ordered parts. Due to the recirculating pump and reservoir drain pump failures, I removed and replaced the both parts and tested. Unit is operating as designed. I found the leaking pipe at the back of the unit had not been repaired (photo) and found it continues to leak water onto the junction box. I left the drain hose for the builder to replace once the electrical box issue and leaking pipe were corrected. I advised the customer of the pipe leaking more than before. I left the unit turned off due to the leak and recommended to the customer that they leave it turned off until the other issues were resolved. No water leaks observed from the unit, job completed."

"Arrived on site to inspect washer noises. Upon further inspection, the customer provided a video of the noise which was a clanking or rattling noise during agitation, but would only make the noise when the agitation was going a certain way. I placed the unit in diagnostics showing no error codes and tested. I could not duplicate the noise the video displayed. I tilted the unit back and removed the rotor and found gearcase oil on the underside of the rotor and on the slider. I advised the customer of my findings and removed and replaced the gearcase, slider and clutch and calibrated the unit. Retested in diagnostics and unit is operating as designed. I made recommendations for use and care, as well as, detergent use. No water leaks observed during service, job completed."

"Arrived on site to inspect refrigerator not making ice. Upon further inspection, the customer advised the ice maker in the RC section stopped making ice. I placed the unit diagnostics and checked the ice maker for error codes in test 56 and found E2-motor lost position. I tested the ice maker in test 57 and it harvested but struggled to do so. Retested the motor in test 59 and again the motor struggled to harvest. Tested temps in the FC=4 degrees and RC=39 degrees. I am ordering the ice maker and hv control and returning tech to replace both parts. I advised the customer that the ice maker is currently out of stock and once it becomes available our office would contact them and schedule return service. No water leaks observed during service.; ordrng 1 W11224256 (Hv control) and 1 W11579560 (Ice maker)"

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I tested temps in the RC=49 degrees & FC=31 degrees. I checked the compressor and is was very hot to touch. I disassembled the FC section and removed the evap cover and found no frost pattern on the evaporator and found a ball of ice in the upper left corner on the cap/suction tubes (photos). Also found a small amount of dye on the evaporator at the cap tube/suction tube area (photo). Also found both RC door gaskets badly torn. No water leaks observed during service, job completed."