Appliance Repair Horseshoe Bay Texas

Appliance Express Rated 4.9 out of 5 stars based on 148 customer reviews

We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS08
Near Horseshoe Bay, TX 78657
Lou
Job Details: 11/28/2022
"Arrived on site to inspect microwave venthood light. Upon further inspection, I found the bulb had broken free from the base and the base was still inside the socket. I removed the old base and installed a new bulb and tested. Unit is operating as designed. Job completed."
We serviced a
MAYTAG WASHER
Model MHW5500FW1
Near Horseshoe Bay, TX 78657
Lou
Job Details: 11/28/2022
"Arrived on site to inspect washer not draining. Upon further inspection, I found the dryer stacked on top of the washer located in the garage (photo). I placed the unit in diagnostics showing error code F9E1-long drain. Cleared the code and continued with testing and when the drain pump came on at the beginning of diagnostics, I could hear that it was struggling to drain the water from the unit. I canceled testing and pulled the unit out and removed the back panel to gain access to the drain pump. I removed the drain pump filter and found a large amount of debris inside the filter (photo). I removed the debris and re-installed the filter and retested and unit is operating as designed. I secured the drain hose at the drain pipe (photo). No water leaks observed during service, job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX505ESS2
Near Horseshoe Bay, TX 78657
Lou
Job Details: 11/28/2022
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit turned off. Turned on and placed in diagnostics. Tested the unit and found the recirculating pump is bad. I removed and replaced the recirculating pump and retested and unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
KITCHENAID ICE MACHINE
Model KUIX535HPA00
Near Horseshoe Bay, TX 78657
Lou
Job Details: 11/28/2022
"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the bin empty and unit turned off. Turned the unit on and placed it in diagnostics. I found the cleaning light illuminated. Tested all the components and found the valve slowly dispensing water, the reservoir drain pump has failed, the evaporator is dirty and at the end of the test, I found the on/off light blinking showing the bin thermistor is out of range. I tested the thermistor and did find it out of range. I tested the cutter and found it getting 10.6VAC and 4.8ohms well within range. I tested the unit in a normal mode and found the unit is making a good slab of ice on the evaporator but due to the evaporator needing to be cleaned, the slab would not drop too the cutter. I am ordering the reservoir drain pump, bin thermistor and cleaning solution and will return with all prescreened parts. Scheduled return service for 12/07/22 at which time, the reservoir drain pump, bin thermistor and valve will need to be replaced. Recommended that the customer wait to clean the unit until after repairs have been made due to the reservoir drain pump failing. No water leaks observed during service.; ordrng 1 W11542868 (Reservoir drain pump) and 1 WPW10511923 (Bin thermistor) and 1 W11179302 (Cleaning solution)"
We serviced a
WHIRLPOOL COOKTOP
Model KCGC506JSS00
Near Horseshoe Bay, TX 78657
Gerry C
Job Details: 11/21/2022
"Arrived to inspect ignition issues. I found both the FL and FR secondary/simmer orifaces were still set to NG and need to be converted the the #50 LPG orifaces. The builder has the orifaces, but at another location and they will change them and contact us if there are any further issues. Operational test ok, no gas leaks detected during service."
Horseshoe Bay, Texas
11/22/2022
Gerry was professional, patient and personable. He arrived as scheduled and quickly completed diagnostics and repair. Thank you
Overall Experience
kj
Horseshoe Bay, Texas
11/02/2022
Lou was very professional and capable. I appreciated the time he took to make sure every burner was fixed properly. He also explain why my new range had an issue. Very good service.
Overall Experience
Linda P
Horseshoe Bay, Texas
10/25/2022
Extremely competent and knowledgeable. Professional and friendly!
Overall Experience
Kay Guidry
Horseshoe Bay, Texas
10/12/2022
Appliance Express tech Lou was prompt, knowledgeable and extremely friendly. Service was completed quickly and he did a test to ensure all was working properly.
Overall Experience
Mike
Horseshoe Bay, Texas
09/29/2022
Very professional and very knowledgeable. Was very impressed with him especially since it was last call and late in the day. Thank you.
Overall Experience