"Arrived on site to install new regulator to resolve low gas pressure/inconsistent flame. Replaced regulator and tested unit. Took some time before flame would finally ignite, and once it did flames were perfect. Adjusted igniter on bottom center burner and retested. Found in retest that unit was no longer dispensing gas afterwards. Removed gas line and found gas is running through line, but no longer moving through regulator. Tried to apply some pressure to plunger and got no improvement, tried again and plunger freed, and then stuck. Regulator was defective. Ordered new regulator and set return visit for 11/20. Customer would like earlier service if possible. ; ordrng 1 W11087445 (Regulator)"

Arrived on site to diagnose washer not spinning or draining. Found unit full of water. Checked lid switch first and found lid switch broken. Replaced lid switch and found function returned and unit drained and is spinning properly. Unit working as designed. Parts used - 3949247V. No water leaks found.

KRBR109ESS05 Arrived for door closing issue. I found the feet were not set and the machine was not fully pushed back into the cabinetry. I corrected the issue and applied MFG lubricant to the FC upper drawer slides. No leaks observed during service.

"Arrived on site to inspect refrigerator ice maker not working and freezer section not cooling. Upon further inspection, the customer advised the ice maker stopped making ice and the freezer (FC) section stopped cooling, but then the following day, the unit began to cool again. Customer advised they turned the ice maker off as all of the ice melted and leaked water, but they turned the ice maker on this day and upon arrival, I found the ice maker has made approximately three batches of ice. I tested temps in the FC=-7 egress & RC=39 on manufacturer settings of 0/37. I placed the unit in diagnostics and performed test 40 and the unit operated as designed. I tested all other components in diagnostics and I could not get the unit to fail. Customer advised that they have not had any power failures or surges. I recommended the customer monitor the unit and should it fail again to call it in for service. Unit is operating as designed and no water leaks observed during service, job completed. No parts installed."

"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the noise sometimes gets so loud they can hear it in their bedroom. I placed the unit in diagnostics and tested the evap fan and damper in test 3 and when the FC evsp fan motor began to ramp up in speed, the customer identified the noise which was coming from the FC evaporator/fan area. I gained access to the evaporator and found the suction line and cap tube resting on the evap cover. I adjusted the tubing by pushing it back towards the back wall of the unit but could still hear the noise. I found the right screw on the evap fan bracket was loose. I removed both screws and adjusted the fan motor bracket and secured it to the back wall and retested the evap fan motor and the noise was gone. I reassembled the unit and retested and the unit is operating as designed. I advised the customer of my findings/repairs. No water leaks observed during service, job completed. No parts needed/installed."