Appliance Repair Horseshoe Bay Texas

Appliance Express Rated 4.9 out of 5 stars based on 174 customer reviews

We serviced a
KITCHENAID REFRIGERATOR
Model KRSC503ESS01
Near Horseshoe Bay, TX 78657
Maurice R
Job Details: 04/12/2024
"Arrived onsite for fc lights flickering. On inspection the customer had the light switch taped down, when he removed it the lights started to flicker. I was depressing the switch to turn them off and on. I left them on and when the compressor kicked on the lights stopped flickering. I tried for about 15 minutes to get the lights to start flickering again with no luck. Currently will call back if the it starts backup."
We serviced a
MAYTAG REFRIGERATOR
Model MBF2254HEW
Near Horseshoe Bay, TX 78657
Maurice R
Job Details: 04/12/2024
Arrived onsite for refrigerator not cooling. On inspection the fc and rc were room temperature. Gain access to the back and tested the compressor for amps and there were none. Installed a new start device and retested now the compressor once up in running was .7amps. Checked the fc for cold air and there is cold air coming out of the evap fan. Informed customer that it will take 24 hrs to cool all the way down.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF577KPS02
Near Horseshoe Bay, TX 78657
Lou
Job Details: 04/10/2024
"Arrived on site to inspect refrigerator noises. Upon further inspection, the customer advised that the unit is making a knocking noise and its intermittent. Also, advised that there is condensation building up on the freezer door gasket. I found condensation built up on the FC door gasket and found the horizontal mullion is very cold. I checked for air leaks in the FC door gasket and found none, but when I opened the FC door, I found it difficult to open and found some frost on the rails/brackets. I advised the customer that the FC door couple potentially be not closing fully and leaving a gap causing the cold air to mix with the warm air and cresting the condensation. Due to the FC door being difficult to open, I am ordering the brackets and scheduled return service for 04/19/24 (per customer request). No water leaks observed during service.; ordrng 1 W11668672 (Left bracket) and 1 W11668672 (Right bracket)"
We serviced a
MAYTAG WASHER
Model MHW6630HC3
Near Horseshoe Bay, TX 78657
Lou
Job Details: 04/10/2024
"Arrived on site to inspect washer damage. Upon further inspection, I found a dent in the back right corner of the top panel (photo). Removed and replaced the top panel and secured it to the unit. Job completed. No one available to sign for receipt."
We serviced a
KITCHENAID COOKTOP
Model KCGS556ESS02
Near Horseshoe Bay, TX 78657
Maurice R
Job Details: 04/05/2024
Arrived onsite for cooktop flames to large. On inspection found that there was neutral gas orifice in the cooktop. Switched all the orifice and checked the regulator. The cooktop is operating as designed and there was no gas leaks detected during service.
Jo
Horseshoe Bay, Texas
04/14/2024
My freezer after 24 hours is still not working keeping frozen food frozen or making ice in a small ice tray. Cinch said your company would return or someone 4/22/24. The service attendant was very professional, communicated steps he took and left an invoice stating it would take 24 hrs to fully resume freezes capabilities....the frig is an 18 yr old Maytag sooo maybe I don't know but the service was excellent...the frig is still in need of repair or replacement Thank you
Overall Experience
Horseshoe Bay, Texas
04/07/2024
Great service
Overall Experience
D. Townsend
Horseshoe Bay, Texas
04/04/2024
Gerry is our preferred tech with appliance express. He is knowledgeable, prompt and personable. He has saved us from replacing our whirlpool fridge which would be costly. Thanks to Gerry and the scheduling team at Appliance Express for servicing the Horseshoe Bay area.
Overall Experience
Villarreal - H Bay, TX
Horseshoe Bay, Texas
03/14/2024
It’s nice to deal with someone that knows what and how to repair our appliance. Efficient and Well Organized and Polite
Overall Experience
Kathee
Horseshoe Bay, Texas
03/11/2024
Gerry is the most knowledgeable repair technician I have ever met. First off, he was respectful of my home, didn’t have to ask him to remove his shoes. He was professional, texted his ETA and showed up on time. Gerry immediately diagnosed the dryer problem and fixed it. To my surprise, he had the part on his truck, avoiding another service call. He was in and out within the hour and left no mess behind. While there, he also noticed a couple of minor install errors and adjusted those with my permission. Very thorough. Thanks Gerry for your punctuality, professionalism and expertise. You have made a very tough customer very happy. Highly recommend Appliance Express.
Overall Experience