On arrival verified complaint of unit not functioning displaying f2e2. Verified error code f2e2 and f2e1. Console is not fully responsive. Replaced console and verified full function unit it not longer throws code. Ran calibration and verified mod ser transfer. Job complete installed w11478526

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. Upon entry, i did not find the rotor bolt missing. I removed the rotor bolt and did find where on the rotor. I found the slider outer metal casing missing from the slider. I found no evidence of a gear case leak and found all other parts intact and in good condition. I replaced the rotor and slider and tested the unit. I found the unit working and operating as designed. Call complete. W10734521 and W11260238."

"Arrived on site for a washing machine that is not completing cycles, and is flashing error codes. Inspected unit and work area. The customer advised that the unit completely stopped working and won't even spin the basket. I ran the unit through diagnostics and found an F6 E3 (ACU cannot hear the MCU), F7 E4 (basket re-engagement failure), F7 EA (motor phase lost), and F7 E7 (basket unable to reach target RPM) error codes. I tested the unit and confirmed that the unit would not agitate or spin. I checked the motor windings underneath the unit and found proper resistance. I also found the slider broken. I replaced the slider and control and tested the unit. I still found the same issue occurring with the no spin or agitation. I checked resistance.Let's through the motor from the control and found one of the lines open. I checked underneath and found one of the spade connectors inside of the motor connector had broke, causing the issue. I replaced the wire harness and tested the unit. The unit began to work and operate as designed. Call complete. W11568984, W11687817, and W10734521."

WED5000DW2 Arrived on site from previous visit to install parts. I installed timer and door handle i tested product works as it's designed . Client didn't sign due to being ill.

WTW5100HC2 Arrived on site for a washer lid not locking. On arrival verified issue replaced strike tested product works as it's designed no water leaks visible from main water supply.