"Arrived on site for a wash machine that has no power. Inspected unit and work area. The customer advised that the girl washing machine went out after one of these recent storms and that she also lost a couple of TVs and internet. She advised she has tried plugging the unit into other outlets but the ,machine will not come on. I gained access to the control and found no lights present on the control. I checked voltage going to the control and found proper voltage. I checked for voltage, going to the user interface and found the unit completely dead and not sending voltage anywhere. I checked all my loads and found them within range. I replaced the control and ran the unit through a diagnostic cycle. I found the unit working and operating as designed. Call complete. W11419171."

Arrive downside for a refrigerator that is not making ice. Inspected unit and work area. I confirmed the customers complaint and found the lower ice maker continuing to run around and around but was not filled with water and would not stop. I went ahead and replaced the ice maker and tested the unit. The unit began to work and operate as designed. Call complete. W11592795.

"On arrival verified complaint of unit having broken bottom door glass on inspection, it is only the outer door glass that is broken. Inner glass is still whole. Took multiple photos of outer view and interview of bottom oven door see quick pics, replace outer door and nameplate verify that the unit now functions correctly. Job complete installed w11600222 and w10839793"

Arrived on site for a range that has a burner out. Inspected unit and work area. The customer stated that the right rear element seems to be the problem because she tried switching the left front and the right rear and the receptical worked when the other element was in place. I tested the right rear burner in both right rear and left front positions but found the element would not work. I tested the left front element and found both recepticals working. I went to replace the element and found the one sent with me was the wrong one. Ordering the correct element and rescheduled the customer to 2/6. No parts were installed. ; ordrng 1 W11396790 (Large element)

"Arrived on site for a washing machine that is not draining. Inspected unit and work area. The customer advised that they were in the middle of a wash cycle, and that there was a message that popped up while the unit still had water in it. They advised that they were able to get the unit drained out to get their clothes out b7ut they tried again without causing k these and had the same issue. I gained access to the control and found proper resistance through the drain pump circuit. I checked the drain pump and found the drain pump impeller a little worn. I went ahead and replaced the drain pump and tested the unit. I found the unit working and operating as designed. I test the unit again just to be sure and found the drain pump wouldn't drain again. I lifted the machine and started wiggling the drain pump wires. I found the drain pump kick on and start to drain indicating a short in the wire harness. I replaced the wire harness and test at the unit. I found the unit working and operating as designed with no leaks present during operation. Call complete. W11568984 and W11700916."