"Arrived on site for a washing machine that is not advancing through cycles. Inspected unit and work area. The customer stated that they recently had another company out who replaced to control for another issue. He advised that since the repair, the unit will not begin to agitate for advance through the cycle. It will only fill and then drain. I ran the unit through diagnostics and found an F0 E3 (overload) and F2 E3 (ACU/UI mismatch) error code. I ran the unit through an auto test and the unit ran as designed but was slow to fill when calling for cold water. I went ahead and replaced the water valve due to debris in the inlet valve and replaced the control as well due to the error message. I tested the unit and found the unit working and operating as designed. Call complete. W11627517 and W11627513."

Arab downside to install previously diagnosed parts. Inspected unit and work area. I replaced the gear case and splutch assembly and tested the unit. I found the unit working and operating as designed. Call complete. W11449840 and W10721967.

"An arrival verified complaint of unit constantly running and overcooling per previous diagnostic replaced control box, which included RC. Thermister, in the wire harness.Verify unit functions. Compressor kicked on fans are all functioning. I advise customer to monitor for 24 to 48 hours for proper cooling And then to continue monitoring after for unit cycling correctly, job, complete installed w11594670"

"On arrival verified complaint of unit shaking. Per previous diag replaced suspensions and tub ring. Ran diag cycle and confirmed components are functioning correctly and no further shaking. Job complete installed w10780045, and wpw10531289"

"On arrival verified complaint of shaking during wash the unit is currently in the garage. Unhooked, unable to do full diage. Visual inspection of the unit shows the tub. Does wobble further inspection shows? The splutch is melted. This indicates a requirement of gear case and splutch on return check suspension suspension rods are good. Yet it will need to be hooked up for full diag. On return unit will need gear case and splutch replaced reschedule for 2/6; schdld next appmnt for 2/6 THU !"