"Arrived on site for a washing machine that has tangling clothes and is spinning too hard. Inspected unit and work area. Customer advised that her thin shirts, seemingly get wrinkled inside of the washer, and that she wanted to know if there was a way to reduce the spin speed on certain cycles. I did explain to the customer that the spin speed on this particular model is pre-programmed, depending on the load setting that she has selected for the washer. Did explained that the wrinkling off her clothes can be due to wrapping clothes around the agitator and explained how the washer works. Went over the user care guide and round the unit three diagnostics. Found an F0 E2 (oversuds) error code. Ran into a diagnostic test and the unit ran as designed. Call complete."

"Arrived on site for washer leaking. Upon arrival confirmed issue and found unit leaking from dispenser housing. Found leak had been occuring for a while and had lead to rusting of the outter frame, bulkhead, screws, dampener rods, drain motor and also found inner spider arm of tub was starting to separate and internally. Found due to level of repairs unit cant be safely repaired and needs to be replaced. Couldnt find replacement part n7mbers for required repairs. Call complete ; ordrng 1 Cnotenote (Please read att note.)"

Arrived on site for a wall oven that wont reach past 280?. Inspected unit and work area. The customer advised that the unit does heat but it will not allow the unit to go above 280?. Ran the unit through diagnostics and did not find any stored air codes. Checked both Bacon Boyle elements and found them both working. Went through the customers preferences and found that the unit had been set up on Celsius not Fahrenheit Creating the issue. I change the unit back over to Fahrenheit and found the unit working in operating as designed. The customer also complained that the unit alerts and timer do not work and will not sound off when the timer is done. Check the customers unit and did confirm the customers complaint. Found that the touchpad would not make any sound or sound off when the kitchen timer had run out. Attempted to adjust settings on the user interface and found that the sound box on the UI was bad. Ordering the user interface assembly and the office will need to contact the customer about a return date due to limited parts availability.; used 1 W11297725 (UI) from stock

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Did confirm the customer was within the range of the service pointer and replace the heater. Tested the unit and the unit began to work and operate as designed with no leaks present. Call complete.

Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the freezer harness and defrosted the rest of the freezer section. Reassemble the unit and tested the unit. The unit began working operate as designed. Call complete.