"Arrived on site for a wash machine that is continuously draining and isnt draining. Inspected unit and work area. The customer advised that they have tried to unplug and reset the machine several times but that it continues to drain whenever the unit is plugged in. I told her to cancel out the drain and found when I canceled the drain and attempted to start anything else, the unit would go back into the drain and would not cycle forward. I ran the unit through diagnostics and found an F1 E1 (main control fault) and F2 E1 (UI stuck key) error codes. I went ahead and replaced the control and ran the unit through the calibration cycle. Around the unit through an auto test and found the unit working and operating as designed. Call complete. W11603810."

Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the hub assembly and agitator and tested the unit. I found the unit working and operating as designed. Call complete. W10528947 and W11550891.

"Arrived on site for a washing machine that is not draining properly. Inspected unit and work area. Around the unit through diagnostics and found an F0 E5 (off balance load) error code. Attached is the suspension and found the suspension was good. Around the unit through a diagnostic cycle and found that during the agitation and spin portions of the cycle, I could hear the basket skipping. I was able to remove the agitator after several minutes and found the agitator, completely stripped and rusted. I also found the hub assembly completely stripped, causing the issue. Ordering both agitator and hub assembly and rescheduled the customer to 9/5. No parts were installed.; ordrng 1 W11550891 (Agitator) and 1 W10528947 (Hub)"

"Arrived on site for a dryer that is leaking water into the dryer when the dryer is not in use. Inspected unit and work area. The customer advised they had to shut the water off at the wall in order to get the dryer to stop spraying water into the drum. They advised that when they shut it off, their son cranked on it too hard and broke the valve at the wall. I did confirm the customers complaint. I plugged the unit in and check the voltage going to the inlet valve. I found no voltage being supplied. I went ahead and replaced the inlet valve and tested the unit. I found the unit working, tumbling, and heating as designed. I was unable to test the steam function due to lack of water supply. Call complete.W11216837."

"Arrived on site for dishwasher not turning on. On arrival found ui control corroded and failing to operate. Replaced panel ui w11632709 and tested unit, found dishwasher working as designed. Call complete"