Arrived on site to install previously diagnosed part. Inspected unit and work area. I replaced the icemaker and tested the unit. The unit began to work and operate as designed. Call complete. W11692161.

Arrived on site to install previously diagnosed part. Inspected unit and worked area. I went to replace the ice maker and found that the ice maker was broken in the box. Ordering another ice maker and rescheduled the customer to 3/17. No parts were installed.; ordrng 1 W11692161 (Ice maker)

Arrived on site for a refrigerator that won't make ice. Inspected unit and work area. The customer advised that the unit completely stopped mak8ng ice and hasn't made ice since. I checked voltage to the icemaker and found 121.8 V. I checked my parts and found the icemaker needed was not sent with me. Ordering the correct icemaker and the office will need to contact the customer about a return date due to limited parts availability. No parts were installed. ; ordrng 1 W11692161 (Ice maker)

Arrived on site for a dishwasher that has a special project to replace a heater. Inspected unit and work area. Did confirm that the customers model and serial numbers were within the range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for a washing machine thats vibrating during the spin cycle. Inspected unit and work area. Ran unit through diagnostics and did not find any stored error codes. Ran the unit through high speed manual spin and an auto test and the unit ran as designed. The customer did state that during the high-speed spin, that was the shaking they were seeing. Eid explain to them that that is normal on these units and went over the user care guide. The customer advised they didnt know if it was an issue or not but just wanted to have a check since they just bought it. The unit is working as designed. Call complete."