Appliance Repair Gatesville Texas

Appliance Express Rated 4.7 out of 5 stars based on 38 customer reviews

We serviced a
MAYTAG WASHER
Model MVW6230RHW2
Near Gatesville, TX 76528
Jonathan M
Job Details: 06/10/2024
"Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised that when she starts a cycle, the unit will not run through and will show up with an error message. Around the unit three diagnostics and found an F7 E1 (tachometer missing or wrong signal) error code. The customer attempted to run a cycle, and I found the basket attempting to turn, but not really turning. I checked underneath the washer and found that the cover shield had been detached from the gear case with only one screw present on the floor. I found the belt completely seized up on the motor and not in proper position. I checked the gear case and found the gear case poles for the cover shield were fine. I went ahead and replace the cam and belt and reassembled the unit. And I ran the unit into diagnostics and ran the unit through an auto test. I found the unit working and operating as designed. I had the customer start a load and found the unit working and operating as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model WTW4957PW0
Near Gatesville, TX 76528
Jonathan M
Job Details: 06/03/2024
"Arrived on site for a washing machine that is not filling up with enough water. Inspected unit and work area. The customer stated that the washer does complete each and every cycle but that the water does not seem to fill up the tub. I ran the unit through diagnostics and did not find any stored error codes. I ran the unit through an auto test and found the unit working and operating as designed. I asked the customer what type of cycles she tends to use and she advised that she normally uses the normal cycle. I did advise the customer that this is a low water washer and that it is not designed to fill the tub up with water. Customer advised that she did not like that because she is used to old washer is that used to fill up 3/4 the way up the basket at least with water. I did advise the customer that the low-water washer is designed to work with less water and still provide an efficient cleaning. The customer said that she just doesnt think that the washer is really actually cleaning the clothes as well without the water present. I told the customer how to get her the highest water level on the washer using the deep water wash and certain cycle selections to give her more water, but did explained that the unit is functioning and operating as designed. Call complete. No parts were installed."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF757SDHZ04
Near Gatesville, TX 76528
Jonathan M
Job Details: 06/03/2024
"Arrived on site for a refrigerator. That is making a high-pitched noise. Inspected unit and work area. The customer advised that a week or two ago, the unit was making a telephone style sound, and that it was coming from seemingly the door of the refrigerator. She advised that she unplugged it, and when she called in for service, they advised to plug it back in so that way she could get a video or a recording of the sound. She advised that since then, the unit has not made the same sound, and has been working and operating as designed. She did advise that she is not happy with this unit as she has had two separate service calls on this within the calendar year. I ran the unit into diagnostics and ran through testing on the condenser fan, evaporator fan, compressor, Damper control, icemaker, harvest, icemaker fill test, icebox fan, water, dispenser, and ice dispensing. Through all my testing I could not get the unit to replicate any abnormal sounds. I did advise the customer that at this point, I could not determine exactly what was causing the failure as everything is seemingly working an operating as designed. The customer stated that she would try to get a recording of some kind if the issue comes back. Call complete. No parts were installed."
We serviced a
MAYTAG FREEZER
Model MZF34X16DW04
Near Gatesville, TX 76528
Tyler
Job Details: 05/16/2024
"Arrived on site for freezer not turning on. Upon arrival confirmed issue and found control wouldnt power on or show any leds, verified power supply was correct and replaced control w11496870. I then found start device broken and replaced it w11092533. Found unit working as designed and informed customer to give it 24 hrs to stabilize temps. Call complete"
We serviced a
WHIRLPOOL RANGE
Model WFE361LVB0
Near Gatesville, TX 76528
Jonathan M
Job Details: 05/13/2024
"Arrived on site for a range that will not turn on any burners for the oven. Inspected unit and work area. The customer advised they had a lightning strike and that ever since then, they replaced several breakers, but the oven has not worked or the cooktop. I did confirm the customers complaint and unplugged the unit. I found proper connections at the terminal block and plug the unit back in. I found proper voltage and polarity and test the unit again. I found all components heating and operating as designed. I did advise the customer that it may be an issue with a connection inside of their junction box at the wall. We test the unit several times and the unit is working and operating as designed. Call complete. No parts were installed"
Tyler
Gatesville, Texas
03/21/2024
If I have anything else go wrong with my washer he is the one and only person I want to come and fix it he needs a raise he has a great personality and if I had any questions he answered them need more people working for ya like him LISA KEY
Overall Experience
Gatesville, Texas
12/29/2023
Overall Experience
Dawn
Gatesville, Texas
11/14/2023
Overall Experience
Candis Marsh
Gatesville, Texas
09/06/2023
Jonathan was on time! He was polite and took only a short time to find the problem and fix my dryer! I hope I never have another problem…but if I do, please send Jonathan back again! He did a great job!
Overall Experience
Gatesville, Texas
07/12/2023
Best experience yet
Overall Experience