"Arrived on site to test unit for not heating properly. Found top oven sensor not connected preventing unit from heating. Secured connection and tested unit, unit is now working as designed. Unit has hanging thermometers. Advised customer against use of hanging thermometers as stated in owners manual(pg10). Advised customer on how unit works and how temps may seem different at any given time as part of normal operation from elements cycling. Advised customer on oven temp calibration. Job complete."

"Arrived on site to test unit for latch constantly engaging and disengaging. Replaced control board and latch. Tested unit, unit now working as designed. No leaks detected. Advised customer to download whirlpool app and get units connected to WiFi to ensure most current software updates. Job complete."

"Arrived on site to test unit for Draining only in drain and spin, customer stated that it completely stopped draining, tested unit found water in tub, attempted to activate drain pump, no success, inspected connection to drain pump and found broken connections, fixed connections with butt splice, also found failed cam, image uploaded, replaced cam, no signs of gear case failure, put unit into diagnostics cycle, all components are activating, softener dispenser is also running as designed, unit is running as designed no leaks detected job complete"

"Arrived on site to test unit for leak. Found single hot valve was leaking. Replaced valve, tested unit, unit working as designed. Found bellow has excessive gunk build up. Advised customer bellow needs cleaned to prevent issues. No leaks detected. Job complete."

"Arrived on site for complaints of little or no ice. Found ice box temp at 7, RC at 42, FC at -1 degrees. All thermistors checked good except the ice maker thermistor. Harvest passed, and fill got water but shut off before the full 10 seconds. Will need new UI and IM. Office to reschedule.; ordrng 1 W11533213 (UI)"