Arrived on site to install previously diagnosed parts. Inspected unit and work area. I installed the fill tube extension and Adam perma gum around the edges of the bill to. I tested the unit and found the unit working and operating as designed with no leaks present during operation. Call complete. 212643 and WPW10496649.

"Arrived on site for washer needing gearcase w11393685, ui w11135391, and suspension w11130356. Installed parts then tested washer. Found it working as designed with no leaks, call complete"

Arrived on site for washer not completing cycles are spinning out all the way. Upon arrival confirm failure and found a hub Drive in gearcase completely stripped from one another and not making proper connection. I replace a gearcase w11454734 and hub drive w10528947 then reassembled and tested unit and found washer working as designed with no leaks. Call complete.; ordrng 1 w10528947 (Hub drive (truck stock))

"Arrived on site for washer needing rebuild. On arrival reconfirmed issue and installed clutch w10754448, slider w10734521, basket w10811960, tub w11219115, filter wpw10215093, screw w10752187, rotor w10915701, stator screws w11027980(6x), stator w10915700, filter screw wp8533928, spanner w1090670, agitator w11550891. Found gearcase sent for repairs was the incorrect model and will need to reorder w11393685 gearcase. Also found ui console corroded and not fully responsive and randomly shutting off and rebooting during diagnostics. Will also need to order W11135391 ui. Will need all previous parts sent as well that havent been installed so unit cant be throughly tested for any further failures. Office to reschedule once additional autho is received for further repairs. ; ordrng 1 w11393685 (Gearcase) and 1 W11135391 (Ui)"

"Arrived on site for a washing machine that is not completing cycles and is making strange noises. Inspected unit and work area. The customer showed me several videos where the unit was making abnormal noises and going off balance. the customer also complained that a little over a month ago, the unit started leaking oil all over the ground. I did verify that the gear case was leaking underneath the unit. I went to remove the rotor and had my T-30 bit break into the rotor screw due to the screw being seized in the gearcase. I went to remove the agitator and found the agitator completely seized on top of the driveshaft and could not be removed. I tested the suspension and found the suspension was worn as well. Ordering the gearcase, basket, tub, slider, clutch, rotor, stator, Spanner nut, drain filter, suspension, agitator, and screws for repair and will return with other sent parts. The office will need to get authorization for repair and contact the customer about a return date if authorization is given due to several out of stock and PSP items. Please schedule service for two hours and two technicians due to the unit being in a tight laundry room in a mobile home. ; ordrng 1 W11550891 (Agitator) and 1 W10811960 (Basket) and 1 W10909670 (Spanner nut) and 1 WPW10215093 (Drain pump filter) and 1 WP8533928 (Drain filter screw) and 1 W11219115 (Tub) and 1 W11130356 (Suspension) and 1 W11393685 (Gearcase) and 1 W10915700 (Stator) and 6 W11027980 (Stator screws)s and 1 W10915701 (Rotor) and 1 W10752187 (Agitator screw), states that autho needed"