Appliance Repair Elm Mott Texas

Appliance Express Rated 4.0 out of 5 stars based on 2 customer reviews

We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF535SWHZ04
Near Elm Mott, TX 76640
Tali W
Job Details: 10/15/2021
On site for fridge gasket split open. Confirmed complaint. Found right side RC door gasket split on the side. Replaced gasket. Used heat gun to shape it. Informed customer to leave door closed as much as possible today to let gasket set. All other gaskets were in good condition. Unit functioning as designed. Call complete
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHZ04
Near Elm Mott, TX 76640
Jonathan
Job Details: 10/08/2021
Arrived on site for a refrigerator that has numbers missing on the user interface display. Inspected unit and work area. Confirm the customers complaint and the customer advised the unit still works they just can?t read the numbers. Replaced the user interface and tested the unit. The unit going to work as designed. The customer also complained about one of their refrigerator shelves being somewhat broken. I did find the metal liner going across the middle of the shelf had been warped and was catching on the center Molean. Ordering the part for the customer and sending it directly to them. Call complete.; ordrng 1 W11379148 (D2C)
We serviced a
MAYTAG WASHER
Model MVWC565FW2
Near Elm Mott, TX 76640
Jonathan
Job Details: 10/01/2021
Arrived on site for a washing machine that?s not completing cycles. Inspected unit and work area.The customer advised that the unit is having harder issues with heavier loads than lighter loads at finishing the cycle. He advised that he?ll have to use the drain and spin in order to get the clothes to spin out properly. Ran the unit through diagnostics and did not find any sort of error codes. Ran unit to Renato test and found the unit not agitating properly and making a clicking sound as it agitated. Looked underneath the unit and found the cam disconnected from the shifter. Replaced the shifter and tested the unit. The unit is working as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WTW4816FW2
Near Elm Mott, TX 76640
Jonathan
Job Details: 10/01/2021
Arrived on site for a washing machine that is not completing cycles. Inspected unit and work area. The customer advised that the unit doesn?t seem to be washing their clothes and will shut off sometimes during the cycle. Ran unit to run diagnostics and found an F7 E6 (motor fault) error code. Ran the units are an auto test and found the unit not agitating correctly. Found the unit spinning the basket as the unit was trying to agitate. Looked underneath the unit and found the shifter disconnected from the cam. Replaced shift actuator and tested the unit. The unit began to work as designed. Call complete.
We serviced a
WHIRLPOOL WASHER
Model WET4027HW0
Near Elm Mott, TX 76640
Jonathan
Job Details: 09/08/2021
"Arrived on site for a washing machine that won?t spin out clothes. Inspected unit and work area. The customer advised that the unit does not get past the wash cycle and will stop before it goes into a rinse or drain and spin. Placed the unit and service diagnostics and found an F7 E7 (motor unable to reach target rpm), and F7 E1 (basket speed fault) error codes. Around the unit through a manual spin speed test and that unit spun for about 45 seconds before quitting. Went through stored error codes again and found that the motor was unable to reach the target RPM. Went through the tech sheet and tested resistance and voltage through the shifter and the motor. The motor ohm?d out 5.7 k ohms on both windings. Checked voltage going to individual components and found proper voltage. Was unable to check continuity between the harness due to the unit being an entertainment center and the control being up at the top of the dryer. Tested a number of components individually.Ordering parts including the motor as well and the office will need to contact the customer to reschedule service due to needing two technicians for two hours. ; ordrng 1 W10890624 (motor-drve) and 1 W11028053 (harns-wire) and 1 W11417071 (LOWER HARNESS )"
Donnie
Elm Mott, Texas
06/28/2021
The guys were great very professional and knew what they were doing. Outstanding customer service .
Overall Experience
Margie
Elm Mott, Texas
02/11/2021
Good service
Overall Experience