"Arrived on site for F9-E1 error code. Upon arrival ran diagnostics and got error F9-E1 long drain . Disassembled the unit to access drain pump. Found filter completely blocked with debris from living on a farm. Cleared debris from filter, hose and flushed tub with water. test unit. Unit is operating as designed. Contacted techline for assistance. Tech documented the findings. Instructed customer about what cannot be washed in this unit. Articles need to be shaken off well and have grass and feathers removed prior to washing. Tech gave SR# 7736493759."

"Arrived on site for top rack falling. Upon arrival inspected unit and found top right track stop has failed. Inspect both racks, tracks and wheels and are good. Need to replace stop. Replaced 1 stop WPW10082861. No leaks present at this time. Job complete"

Arrived on site to install previously ordered parts. Replaced both upper tack stops WPW10082861

Arrived onsite to install previously ordered parts. Replaced track and stop. Also found 2 wheels failing and replaced 2 wheels W10888592 . Unit is operating as designed. Job complete

Arrived on site for not heating. Upon arrival test unit. Unit tumbles but does not heat. Did polarity test and test failed. There is no voltage from L1-N. Showed readings to customer and Uploaded picture on SD. L2-N is correct with 119v. Customer signed incoming voltage waiver