"Arrived on site. Removed top cover found ice slabs formed on grid cutter,broken wire on grid cutter. Replaced grid cutter under appliance express 1 year warranty"

"Arrived on site. Found unit with a complete no cool,room temp in both sections found rust on middle divider on liner,pulled unit out moisture residue on back wall liner,removed compressor cover compressor running discharge tube warm called tech support sent pictures tech support wants sealed system work performed will order parts,before repair will need to pressurize to find source of refrigerant leak. ; ordrng 1 W11492867 (Ff evap) and 1 W11575003 (3 way valve) and 1 WPW10608485 (Evaporator) and 1 W10832994 (Compressor) and 1 Wpw10143759 (Drier) and 1 W11506635 (Access valve)"

"Arrived to unit 2105 for no cool. Pierced system found no refrigerant in the system,installed a drier pressurized unit found leak at inlet of evaporator. Removed nitrogen, repaired leak location, installed a new compressor,vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good checked frost pattern good. Let pressures equalize checked evaporator no signs of leaks reassembled unit powered unit on compressor powered on. W11557671,wpw10143759,w11506635"

"Arrived on site to test unit KOED530PSS00 for F8E0 error code. Upon arrival customer stated unit began flashing an error code and meat probe temperatures are inaccurate. Entered service mode and found F8E0 (low fan speed) error code stored for the lower oven. Activated low-speed operation on the lower oven, blower motor energized but failed to rotate. Activated high-speed operation and blower engaged normally confirming partial blower failure. Inspected meat probe operation, upper oven probe reads accurately while lower oven probe jack will not allow full insertion indicating a failed jack assembly. Based on diagnostics unit will require replacement of lower blower motor, probe jack, and control to correct fan speed feedback and probe communication faults. Additional upper oven components will be ordered per customer request due to concern of potential upper oven issues. Ordering parts, no parts installed, office to reschedule.; ordrng 1 W11598200 (Lower ACU) and 1 W11252826 (Probe Jack) and 1 W11598119 (Blower)"

"Arrived on site to inspect unit JJW2830LL00 for broken glass. Upon arrival customer presented issue, outer door glass was shattered. Removed damaged door and replaced outer door (W11602612). Reinstalled and inspected alignment, door is properly seated with no excessive gaps. Verified smooth opening and closing operation. Unit is now functioning as designed, job complete."