Appliance Repair Crawford Texas

Appliance Express Rated 5.0 out of 5 stars based on 1 customer reviews

We serviced a
MAYTAG WASHER
Model MVW7230HC0
Near Crawford, TX 76638
Jonathan
Job Details: 04/21/2021
"Arrived on site for a washing machine that?s not completing cycles. Inspected unit and work area. Customer advised that her unit goes off balance fairly frequently and when they try to stop it to rearrange close the unit will stay in a locked state and won?t turn off or unlock the lid. Placed unit and service diagnostics and found an F7E0 (loss of power) error code. Around the unit through an auto test and the unit went through every portion of the diagnostic cycle. However, 15 seconds into the spin, there was a screeching sound and the unit stopped. The unit begin to flash an F6 E3 (ACU cannot hear MCU) error code. Ordering main control and user interface facia. Office will need to contact customer about return date due to out of stock, PSP, and exparts.; ordrng 1 W11419171 (CONTROL) and 1 W11478526 (UI FACIA)"
We serviced a
GE ICE MACHINE
Model ZDIS150WSSC
Near Crawford, TX 76638
Jonathan
Job Details: 04/07/2021
"Arrived on site for an icemaker that is not making ice still. Inspected unit and work area. I called GE Techline and spoke to Don (no file number). Do you advised that all the normal possible repairs have been made to the unit to make the unit function properly. He advised that he needed me to replace the control one last time to ensure we covered all bases Replaced control and tested unit. Unit did the diagnostic cycle but advise customer to call back if the unit does not make any ice. Call the customer back after an hour and she advised that the unit is about to drop the second batch of ice. Advise customer to call back if there are any further problems. Call complete."
We serviced a
WHIRLPOOL OVEN
Model WOC54EC7HS00
Near Crawford, TX 76638
Al
Job Details: 03/31/2021
Arrived on site and inspected unit and found the UI wouldnt accept commands. Attempted to access diagnostics test mode and unit didnt respond. F6E4 UI & F4E1 Microwave Temp SensorCalled Tech Line and spoke with ANDY SR# 7730400063Andy advised to change the ACU and blower due to the excessive noise.Removed and replaced both and unit now functioning to the customers satisfaction.Email confirmed Job complete
We serviced a
GE ICE MACHINE
Model ZDIS150WSSC
Near Crawford, TX 76638
Jonathan
Job Details: 03/18/2021
Arrived on site for an ice machine that won?t make ice. Inspected unit and work area. Customer advised that the unit will make one batch of ice but then will not make any further ice. Ran the unit through a nice making cycle and confirm the customers complaint. Spoke to CS and was advised to check for the thermistor. The thermistor read 18.5 kg ohms indicating that the thermistor had not failed. Spoke to GE Techline and spoke to Trevor (no file number). He advised that the issue is with the water level sensor not reading that there was water in the unit already when there wasn?t because he said the unit goes through a diagnostic cycle for the first batch. He advised that once that diagnostic cycle completes that the unit is supposed to go into a normal ice making cycle. Advised to replace the whole pump assembly including the fuel level sensor replaced parts and tested unit the unit began to fill and work as designed. Call complete.
We serviced a
GE ICE MACHINE
Model ZDIS150WSSC
Near Crawford, TX 76638
Jonathan
Job Details: 03/18/2021
Arrived on site for an ice machine that won’t make ice. Inspected unit and work area. Customer advised that the unit will make one batch of ice but then will not make any further ice. Ran the unit through a nice making cycle and confirm the customers complaint. Spoke to CS and was advised to check for the thermistor. The thermistor read 18.5 kg ohms indicating that the thermistor had not failed. Spoke to GE Techline and spoke to Trevor (no file number). He advised that the issue is with the water level sensor not reading that there was water in the unit already when there wasn’t because he said the unit goes through a diagnostic cycle for the first batch. He advised that once that diagnostic cycle completes that the unit is supposed to go into a normal ice making cycle. Advised to replace the whole pump assembly including the fuel level sensor replaced parts and tested unit the unit began to fill and work as designed. Call complete.
Mark
Crawford, Texas
04/07/2020
Representative arrived as scheduled. Was friendly, and instead of assuming what the problem was, called the manufacturer's help desk to confirm. The repairs were made. The technician had the parts on his truck, so we didn't have to wait additional amount
Overall Experience