Arrived on site for washer not unlocking lid or completing cycles. On arrival found f9e1 in diagnostics. Found no harness breaks and resistance from control to drain was 20.2ohms and I found drain motor still stuck with no debri inside. Replaced pump w10876600 and tested unit. Found no leaks and washer working as designed. Call complete

"On arrival verified complaint of noise in cycle. Ran cycle and heard blower bouncing, physical inspection of unit shows worn rollers, be,t and idler as well as broken blower. Blower broke free from nut and had to be cut off. Unable to remove nut from motor. Replaced rollers, belt, idler, blower, and motor, noise is now gone. Job complete installed wp697772 wheel, wpw10314173 supports x4, w10837240 bracket, 661570v belt, w11549461 motor"

"Arrived on site for a refrigerator. That is not making ice. Inspected unit and work area. The customer advised that they also are having issues now with items staying frozen or freezing in the freezer section. Advise that certain items are frozen but certain items will not freeze including ice cream. I took a temperature off the freezer section and found it at 21?F. I gained access to the compressor area and found the compressor hot to touch. I checked for any dye could not find any leaks present in the compressor, condenser, or evaporator areas. Ordering all sealed system components in the office will need to contact customer about a return date due to a need for a three hour service and limited parts availability. No parts were installed.; ordrng 1 W11598434 (Evaporator) and 1 W11506620 (Suction line to evap coupler) and 1 LOKRING (LOKRING) and 1 W11574734 (Compressor) and 1 WPW10143759 (Drier) and 1 W11506635 (Access Valve) and 1 Nitrogen (Nitrogen)"

Arrived on site for a dishwasher that has no power. Inspected unit and work area. The customer advised the unit was working fine up until a few weeks ago. She advised that the unit will just not turn on and that she believes it has to do with the electrical storms they experienced a few weeks ago. I gained access to the terminal block area and found proper voltage once I took off the wire nuts. I put the wires back into their connectors and reapply power. Found the unit turn on and start to work and operate as designed. I ran the unit for an auto test and then worked as designed. Call complete. No parts were installed.

"Arrived on site for a dryer that wont turn on. Inspected unit and work area. Upon entry, I found the UI slightly dimmed and the off position, and the touch buttons would not respond. I checked voltage and found proper voltage and polarity going to the unit. I checked proper voltage going to the user interface. I unplugged the unit for a minute and talked it back in and found the unit start to work and operate as designed. I spoke to SW and was asked if the customer is using the Wi-Fi on the dryer. The customer advised that he does not know how to hook that up. I did inform the customer that it is possible that the unit is trying to do updates without being hooked to Wi-Fi which can result in this issue and that power cycling the unit will generally fix the non-response issue. We tested unit several times and the unit is working and operating as designed. Call complete."