"Arrived on site for a washing machine that is leaking. Inspected unit and work area. The customer advised that the unit did leak intermittently, but was usually a few drops at a time and not a heavy flow. Checked the gasket and found the gasket fully intact. Found a bunch of dog hair stuck against the door on the bottom side creating an issue with the seal around the bottom side of the gasket. Remove the dog care and check the rest of the bellow. Found no issues with the bellow. I tested the unit in a normal water wash cycle and found water coming up against the gasket and not dripping. The main reason why they called was due to certain cycles, not spinning out the rest of the clothes. He advised that on the normal cycle, the unit will not spin thoroughly. He said that on heavy duty, the unit would finish out properly. Checked the spin settings on the normal/regular cycle and found the spin turned off. Did advise the customer that if the span is turned off, the unit will not go into the final spin. Whenever they use some care guide in the unit is working and operating as designed. Call complete."

"Arrived on site for a washing machine that is flashing an F60 error code. Inspected unit and work area. Around the entry diagnostics and found an F0 E5 (off balance load), F0 E3 (overload), and F2 E1 (UI stuck key) barcodes. The customer showed me a video of what happened and I could see an OFB error message appear. They advised that they saw the unit was going off balance, and removed all clothes. They said that even with just a tub full of water that the unit was going off balance. Around the unit through a spin cycle and could hear evidence of some grinding going on underneath. removed the rotor and found the slider, broken and grinding against the clutch. Replaced the slider with a truck stock slider and tested the unit. The unit began to work and operate as designed. Call complete.; used 1 W10734521 (Slider) from stock"

"Arrived on site for a dryer that trips the breaker immediately when the unit is plugged in. Inspected unit and work area. I did confirm the customers complaint and found the breaker tripping almost immediately as the power cord touch the plug. Checked all wiring and did not find any issues with grounding voltage. Are used as suicide cord to test the dryer on a 120 outlet. Found the dryer turning on and working as designed without the breaker tripping. Found the unit was on a GFI outlet causing the issue. I called whirlpool tech line and spoke to Bruce SR# 7737578786. He had me run through a couple jacks and advise that because we were able to disconnect multiple components off of the timer without changing the result of the breaker, tripping, that the issue would have to be internalized with the breaker. Advisement no repair. Advise the customer to change out the breaker. Call complete."

Arrived on site for a range that wont turn on the oven. Inspected unit and work area. Found the clock working and several buttons working but other buttons not working. Replaced the main control and tested the unit. The unit began to work and operate as designed. Call complete.

"Arrived on site for a dishwasher that is still leaking during operation. Inspected unit and work area. The customer advised of the unit only seems to leak around 15 to 20 minutes into the cycle at the door and then will not leak again there after. Checked the unit and checked all the spray arms. Found several of the spray arms with stuff clogged in the spring arm, potentially causing uneven spray patterns. Ordering the upper and lower spray arms and rescheduled the customer to 9/26.; ordrng 1 W10837249 (Lower spray arm) and 1 WPW10327455 (3rd level spray arm)"