"Arrived on site for not washing. Upon arrival, ran diagnostics and got F4-E3 wash motor not operating. Test unit and fills but wash motor does not operate. Confirmed correct voltage to motor. Need to replace motor. Replaced sump and motor W11025157. Test unit and is operating as designed. No leaks present at this time. Job complete"

"Arrived on site for continued temperature issues. Upon arrival did temperature checks and got 3.6 fc and 36.1 Rc. Inspected unit and there is no frost build up. Unit is operating correctly. Customer states that she has not had issues in a week. Contacted SW for assistance. Being that all test and confirmation that evaporator fan is operating since last visit when control kit was replaced, recommend that customer monitor unit take picture of temperature reading with thermometer and picture of frost. Job complete"

Arrived on site for unit. Not producing ice. Upon arrival inspected unit. Found that icemaker motor lost home position and was stuck. Replaced ice maker. Ran harvest cycle and tested. Harvest completed. Unit is functioning properly job complete

"Arrived on site for not operating and giving error code. Upon arrival ran diagnostics and got error codes F7-E1 tachometer missing or wrong signal, and F7-E6 motor circuit open. Ran components test and motor only hums during agitation and spin test. Need to replace capacitor. Replaced capacitor W11395618. Test unit and is now operating as designed. No leaks present at this time. Job complete"

Arrived onsite for unit making noise during spin. Upon arrival customer had several recordings. Inspected and found rotor bolt laying on the floor underneath the unit. Secured bolt and tested. No noise at this time. Customer will monitor. Job complete