"MVWB765FW1 Arrived to inspect code and non-operability. During initial inspection, I found the gear case had failed and there was a considerable amount of oil that had leaked out and had been flung within the lower part of the chassis. ; ordrng 1 W10754161 (Rotor) and 1 W11550891 (Agitator) and 1 W10734521 (Slider) and 1 W11393685 (Gear Case)"

"WRT312CZJW00 Arrived to instal previously diagnosed and ordered parts. I discussed the issue with the customer and found that the unit will not cool after changing temperature settings for a very long duration, sometimes not until the following day. Internal temperatures were 0 in the FC and 35 in the RC and the unit had clearly been running and just cycled off. Curiously, with the cold temperature in the FC, ice cream that had been in the unit was mushy, yet had ice crystals on the surface of the container. I verified the compressor was operating and efficiently moving refrigerant through the system via thermal camera and also noted the inverter compressor would only operate at low speed mode during all testing, except for startup where it would ramp to approximately full speed and the quickly decelerate to low speed mode. Later testing also revealed that after allowing the cabinet to warm up considerably, the compressor will go to high speed mode. I verified both thermistors were within range and that VCC voltage was within range as well. The unit will not make it to the later stages of the service mode and therefore any potential trouble codes cannot be read. The defrost system works as designed and I found no signs of excessive frost in the evaporator area. I contacted the MFG, tech Chris and advised of my findings. File # 7735998886. The MFG tech recommended replacement of the main control prior to attempting any sealed system service. No water connections. ; ordrng 1 W11376453 (Control / UI) and 1 Officetoschedule (Office to schedule) and 1 GCO (GCO)"

WED8620HC2 Arrived to inspect noise. I found the rear seal had detached and had also been damaged beyond use. The MFG requires the drum to replaced for warranty. Office to order part and contact the customer to arrange return service. ; ordrng 1 W10541657 (Drum Assembly)

"KDTE104ESS4 Arrived to inspect detergent dispense and use issue. I entered service test mode and found 2-1, 4-3 and 7-1 stored in memory. I found the sump assembly had failed and verified line VAC to the pump. I removed and replaced and tested. The unit resumed all normal functions. No leaks observed during service.

"KOCE500ESS20 Arrived to inspect broken outer glass. The glass had failed on the oven door and I removed and replaced. I tested operation of the unit and all functions were present. Finding the unit with the circuit breaker originally off, I switched it back of in the unoccupied dwelling. Operational test good."