"Arrived on site to inspect unit for not powering on, found failed thermal fuse, I replaced fuse and tested cooling fan, found failed upper cooling fan, I replaced upper cooling fan, unit test good. fuse was covered under warranty.

"Arrived on site to replace drain pump, after replacing pump, unit tested good.

"Arrived on site to replace drain pump, it was the wrong pump, spoke with Shana and she submitted parts research.; ordrng 1 Cnote (Office to reschedule when we get the parts research handled)"

"Arrived on site to inspect unit for not spinning, found gearcase failed and stripped cam. I replaced gearcase and cam, I calibrated unit, and unit tested good."

"Arrived on site to inspect unit for not powering on, found installers left power cord partially inside unit and belt spinning cut power cord. I repaired power cord, unit tested good."