Arrived onsite for unit not draining upon further inspection found broken harness at drain pump replaced W11643701 ran diagnostics found no errors ran test cycles unit is working as designed no leaks observed during service

Arrived onsite for unit not starting upon further inspection found f2e1 & f5e2 bad control ran test cycles unit is working as designed ordering parts control W11669441 office to schedule when parts arrive no leaks observed during service ; ordrng 1 W11669441 (Control)

"Arrived on site to inspect washer error codes. Upon further inspection, the customer advised that after previous repair, they attempted to do a wash cycle and the unit began to do the same thing as before when the drain pump would turn on and wouldn't stop until they unplugged the unit. I tilted the unit back and inspected the harness below then placed the unit in diagnostics showing error code F9E1-drain issue. I cleared the code and continued with testing. I found when the unit would drain the water out, it would stop and show the error code again for drain failure. I cleared the code and then calibrated the unit and retested. Unit operated as designed. I tested three more tines in diagnostics and each time the unit operated as designed. I advised the customer of my findings and repairs. Unit is operating as designed and no water leaks observed during service, job completed."

Arrived on site for unit having gas smell. Found possible air gap between burner heads. Replaced burner heads and tested no present of gas smell detected at this time. Monitored unit for 15 minutes checked bake and broil. Looked behind unit at shut but again no signs of gas leak at this time. Customer will monitor if called back out send tech with gas detector

Arrived on-site for washer with no power. I found the power to the unit is good. Put the washer in diagnostics and found no code. Ran quick service cycle and everything performed as it should. Also ran in consumer mode and everything worked as designed. No parts used.