"Arrived on site to inspect oven getting too hot. Upon further inspection, the customer advised that when they use the oven, the cooktop, control panel and oven knobs get too hot. I tested the unit in bake at 350 and advised the customer that the oven vent is directly under the control panel and vents out onto the cooktop. I advised that there is no repair for this as thats the way it was designed. Following service pointer #W10917778, I placed a strip of insulation (from van stock #W11025151) inside the door at the top of the outer door glass as instructed in the service pointer. Tested the cooktop and all burners are operating as designed. Unit is operating as designed. No gas leaks detected during service, job completed."

"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

"Arrived on site to test unit for leaking tub, tested unit found leaking from top corner, replaced tub, tested unit, unit now running as designed, no leaks detected job complete"

"Arrived on site to install previously diagnosed and ordered parts. Per previous techs diagnosis, I removed and replaced the condenser fan and hv control and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived to instal previously diagnosed and ordered part. I envied and replaced the faulty UI assembly and corrected the factory wifi programming. The unit worked as designed and tested as expected. Steam dryer, no leaks detected during service."

Arrived to instal previously diagnosed and ordered parts. I removed and replaced the UI kit and both the emitter and receiver for the ice bin. The unit properly registered the absence of ice and passed all other ice production tests. FC temp was 10 and is likely ok and was in the middle of cycling. No leaks observed during service. Operational test good.

"Arrived on site to test unit for no fill, tested unit found drain pump connection broken off, will need drain pump to fix issue ordering part ; ordrng 1 W10876537 (Drain pump)"

"Arrived to inspect ice maker issue. The ice maker showed signs of overflow and had dripped down into the bin housing, causing the output shaft cover to beak off. Both doors require upper and lower closers and I removed and replaced the ice maker.. No leaks observed during service; ordrng 1 W10876198 (FC Lower Cam) and 1 W10500000 (RC Door Hinge/Lower Cam) and 1 WPW10248015 (FC Door Cam) and 1 WPW10248011 (RC Door Cam) and 1 WPW10293212 (Chute Assy)"

Arrived onsite for refrigerator with ice production issues. Upon I found the temps in Ice box temps at 12* I performed a harvest test and found that the ice maker would not harvest. I then checked the door harness and found that the harness had separated (see pix) I then replaced the harness and tested unit and found unit operating as designed (harvesting and filling with water as normal).; ordrng 1 WPW10296857 (BIN-CNTLVR D2C)

"Arrived onsite for microwave panel not functioning. Upon arrival inspected unit. Found unit keypad is responsive to touch. The unit does actually function/heat, but no display. The display is receiving power. Will need to order and replace the display control. Ordering display for return. ; ordrng 1 W11333816 (Display)"

Arrived on site to test unit for both front burner not igniting and flame to high and yellow. Found left front burner warped and orifice holder warped. Ordering both front burner heads and left front orifice holder ; ordrng 1 W10552128 (Orifice holder right front)

Arrived onsite and customer advised of wanting dryer cabinet cleaned. And long dry times on sensor dry. Vacuumed out dryer cabinet and lint trap housing from front access. Returning with parts in event of repair needed upon return. ; ordrng 1 WP3406653 (Sensor harness)

Arrived onsite and found unit weeping through valves and slowly filling the tub in standby ; ordrng 1 WPW10247306 (Valve)

Arrived on site for refrigerator needing ss repair. Upon arrival installed required parts. Pulled vac and recharged system. When unit was restored with power I found compressor defective and failing to run ; ordrng 1 W11580057 (Compressor) and 1 Needalr600equiponreturn and 1 Nitrogen

Arrived on site for washer needs previously diagnosed parts. Upon arrival made repairs. Found washer still failing. Called techline and spoke with Ed sr#7734282318. After running further tests with techline we found slow degradation within main harness. Techline instructed we would need to return with new main harness. ; ordrng 1 W10843660 (Harness)

"Arrived on site for a washing machine that would not fill properly during a cycle. The customer stated that the unit will put a small amount of water in at the beginning of the cycle when sensing, but when going to wash no water came in. At this point the tub would just slowly spin and nothing else. I put the unit into diagnostics mode and found stored error codes F8E1 for long fill and F7E0 for power failure. I cleared the error codes. I then ran a diagnostics cycle and manually activated each component to find all running as designed. We then filled the unit with clothes and ran a casual cycle. I was able to replicate the failure as the customer described. While trying to fill I checked voltage to the valve and found it good but no water was coming through. This indicates a faulty valve. I also gained access to the bottom of the unit and found a significant amount of gearcase oil. This also indicates a failing gearcase. I installed the valve and test the unit with the same steps prior. The unit is now working as designed with no leaks present at the end of service. The return tech to install the gearcase ordrng 1 W11393685 (Gearcase) and 1 WashplateRemovalTool (Washplate Removal Tool)"

"Arrived on site. Ice not dispensing,found coupling on shaft slipped,found ice bin shaft teeth and washers removed from bin,ice clumping . Will order a new ice bin,icemaker cover and shaft ; ordrng 1 WPW10504754 (Cover ice) and 1 WP2318082 (Shaft) and 1 WPW10395656 (Ice container)"

"Arrived on site and inspected refrigerator and found fresh food ceiling light and right hand side deli light are out. Replaced control board diagnosed by previous technician and fresh food ceiling light is not working. Replaced right hand side deli light and it is also working properly. All interior lighting is now working properly, took a picture, job complete

"Arrived on site and inspected dryer and found door switch is broken. Sent a short video to KB service management. Also removed rear panel of dryer and confirmed incoming power is good and all parts check good. Belt is good. Will need door switch to verify that motor will run and timer is working.

"Arrived on site to inspect refrigerator no cool. Upon further inspection, I found both compartments warm and the fans operating but compressor not. I placed the unit in diagnostics and tested in test 4 and could hear the compressor try to kick on, but would just shut down. I replaced the start device with a tester start device from my van stock and the unit continued to fail. Cycled power to the unit and tested amp draw to the compressor and got 8.01amps then the compressor shut down again. I am ordering the compressor, evaporator, access valve, UV dye drier, CNOTE-3HR JOB and office to order lokring(s) kit and schedule return service. Unit left unplugged for safety and no water leaks observed during service. ; ordrng 1 W11574734 (Compressor kit) and 1 TJ90SF8404 (Access valve) and 1 WPW10143759 (UV dye drier) and 1 CNOTE (3 HOUR JOB) and 1 CNOTE (OFFICE TO ORDER LOKRINGS) and 1 W11598434 (Evaporator)"

"Arrived onsite to replace previously diagnosed parts. Replaced compressor. Pulled vacuum and held. Charged unit per spec and ran unit. Upon startup compressor made loud winning sound and cut off on overload. Compressor pulling 16 amps, then 8, then cuts off. Called tech line for assistance. Tech diagnosed bad new compressor. Locked. Provided SR#7734346157. Recommends ordering compressor again. Customer will be contacting Whirlpool. ; ordrng 1 W11370574 (Compressor) and 1 W11506635 (Access valve) and 1 WPW10143759 (Uv dryer) and 1 W11504431 (7-5)"

"Arrived on site for front right burner not igniting. I inspected the unit and work area. I found the burner head misshapen and the burner intermittently sparking. I replaced the burner head, spark module and ignitor. I reassembled the unit and tested. It is now igniting as designed. I am ordering new bezels as the original ones have come loose. The office will reschedule.; ordrng 5 W10853046 (Bezels)s"

Arrived on site for a washing machine still not working properly after the last repair. The customer stated the unit will fill to an exceedingly high water level even when not on high water. They also found the unit will not spin properly and seems to almost get locked up. This occurred on the first cycle after the repair. I put the unit into diagnostics mode and found stored error codes F7E3 for motor drive over current and F0E2 for oversuds. I cleared the error codes. I then manually activated the high spin and a diagnostics cycle to find it ran through as designed. I gained access to the bottom of the unit and found the ordered motor was not installed. I ohmd out the stator and found it read 26.5 which is more than double what it should be indicating a bad motor. Due to this I am ordering the rotor and stator to install. I also ohmd out the water level sensor harness and found it open. Due to this the valve assembly will need to be installed again. I am ordering the parts and the office will need to reschedule. No fee collected due to being under warranty.; ordrng 1 W10754161 (Rotor) and 1 W10754158 (Stator)

"Arrived on site for a washing machine that is not starting cycles. Inspected unit and work area. Confirmed the customers complaint and test of the unit. Found the UI glitching and registering other buttons pressed when pressing certain options on the board. Once I was able to get the unit into a diagnostic test, found the slider underneath the unit had broken causing the unit not to be able to spin. Ordering both parts in the office will need to contact the customer about a return date due to an out of stock and PSP item.; ordrng 1 W10734521 (Slider) and 1 W11478526 (UI)"

Arrived on site for dryer not starting. I inspected the unit and work area. I tested the voltage to the unit and found good voltage. I out the unit into a timed dry and found the unit coming on. I found the unit opening the water valve during a timed dry when the unit is not set to steam or wrinkle free. I am ordering a new control to complete the repair. The office will reschedule when we have an eta on the parts.; ordrng 1 W11565021 (Acu)

"Arrived on site to test unit for noise and no cool, tested unit found PO flashing on UI, customer stated that it comes on every 30 minutes and unit shuts off, found FC and RC evaporators frozen over, do to the issues with this unit will need to replace, evaporator fan with harness for FC and RC, RC drip pan, UI lights are faded out and was not able to run any diagnostics on the unit, UI will need to be replaced, deli UI, LED control, control board and power supply board , will need 2 hours on return visit office to get authorization and reschedule ; ordrng 1 WPW10624574 (Power supply board) and 1 W10804160 (Control LED) and 1 W11457241 (Drip pan) and 1 WPW10248595 (Damper) and 1 W10316760 (FC thermistor) and 1 WPW10677119 (Deli UI) and 1 W11387384 (UI)"

"Arrived onsite for a washer with a loose agitator. I found the agitator fine. I found the tub had jammed itself under the rear panel cutting the tub ring because the unit had been dropped and the back rear bottom frame spot welds were broken. The cabinet, tub ring, feet, and suspension need to be replaced. Ordering W10596395 CABINET ASM-SERVICE, WHI, W11213957 FEET-LVLNG, W11550886 TUB RING, & W11217817 SUSPENSION. Office to RS.; ordrng 1 W10596395 (CABINET ASM-SERVICE, WHI) and 1 W11213957 (FEET-LVLNG) and 1 W11550886 (Tub ring) and 1 W11217817 (Suspension)"

"Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found both compartments above average temperature, but still cooling. Found evaporator compartment completely frozen. Ran diagnostics and could force a defrost. Heater is energizing. Unit is having defrost circuit issues. Ordering and replacing control and defrost sensor. Customer to have unit unplugged 48 hrs before next visit. ; ordrng 1 W11546690 (Control) and 1 W11546681 (Evap harness)"

"Arrived on site and found saved error code for motor fault, ran diagnostic cycle and found agitation and spin is working properly. Set washer into a drain and spin and it will not progress. Will need to replace control, lower harness, capacitor and motor; ordrng 1 W11502823 (Control) and 1 W11222082 (Motor) and 1 W11227944 (Capacitor) and 1 W11376227 (Lower harness)"

Arrived onsite for refrigerator not dispensing ice. Upon arrival found that unit was not making ice. Dispenser components are functioning. Ran test and found frozen fill tube. Could hear valve energizing but no water. Thawed line and tested. Ice maker now receiving water. Checked harness fill tube heater and found high resistance. Notified customer to monitor ice production. If fill tube heater freezes again the fill tube heater has failed. Heater is not replaceable. Customer would need to replace freezer door.

"Arrived on site to install previously diagnosed parts. Installed the Main control and tested, unit is now operating as designed. No leaks where observed during service.

"Arrived on site to inspect washer noises. Upon further inspection, I placed the unit in diagnostics showing error codes F7E5 & F3E2. Cleared the codes and continued with testing. The unit filled with water but when the unit was to spin, it would not get up to proper speed. I cancelled testing and tilted the unit back and found gearcase oil on all four panels, the rotor and drain pump. When I went to remove the rotor, I found the rotor bolt loose and the rotor had dropped down slightly not making contact with the slider. Once I had the rotor removed, I found a large amount of gearcase oil on the underside of the rotor, clutch and the slider and the slider teeth were stripped (photos). Unit left unplugged for safety. No water leaks observed during service, job completed."

Arrived on site for no gas to unit . Unit is sparking . Gas valve under counter is turned on . Pulled unit out and found second cutoff turned off . Turned open second valve unit is now igniting . No gas leaks detected at time of service.

"Arrived on site to test unit for not washing, tested unit found stripped hub, customer accepted, replaced hub but stated to customer that the gear case shaft started to rust, advised customer that repair will make washer operational but he will need to replace gears case in the future, ran diagnostics test its now agitating and spinning, no leaks detected job complete"

Arrived on site to test unit for blower not working. Test unit and found bad blower. Replaced blower. Job complete.

Arrived onsite for dishwasher not washing dishes. Upon inspection I found that the unit had a motor not running code and when I performed a diagnostics cycle the motor did not come on. I installed new Sump&motor and tested unit and found unit operating as designed no leaks. Job complete

Arrived onsite for refrigerator not making ice. Upon arrival I performed Temp test and found temps in Ice box at 7. I check door harness and found that it was good. I attempted to perform a harvest test and found the the ice maker was not harvesting. I installed new icemaker and tested unit and and found that the unit was operating as designed. Job complete.

"Arrived on site for washer not drying properly . Ran diagnostics got mismatch UI controls, and lid switch . Found not responding or powering up. Checked and found Bad outlet , neutral and hot reversed . Used other outlet and unit passed diagnostics wash. Recommended to have maintenance or electrician look at outlet . No water leaks detected at time of service. Job complete"

"Arrived on site to install previous diagnose parts. I gained access to the interlocks and replaced them with new. I reassembled the unit and tested it. It is now working as designed. Job complete."

Arrived on site to test unit for broken front glass replaced glass. Test unit and unit test good job complete.

"Arrived on site to inspect dishwasher noises. Upon further inspection, I placed the unit in diagnostics showing no error codes. Continued with testing and the unit is operating as designed. I ran the unit in a normal wash mode and the unit failed to dispense water into the tub. I checked the valve under the sink and found the valve not turned on all the way. Once I opened the valve fully, I retested and the unit is operating as designed. I advised the customer of my findings. No water leaks observed during service, job completed."

"Arrived on site to inspect washer error codes. Upon further inspection, I placed the unit in diagnostics showing error code F3E1. Cleared the code and continued with testing and the unit drain pump would not turn off. Following the tech sheet, I tested the water level sensor, harness and control and found the sensor to be bad. I removed and replaced the sensor and retested and unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site for no ice. Power led blinking diagnosed a defective bin thermistor,replaced bin thermistor ran diagnostics all test passed ran normal cycle icemaker running.

Arrived on site for water leaking and no lights. Diagnosed defective led modules per service pointer installed updated led modules in both sections all leds working as designed. Found clogged drain in fresh food section cleared obstruction in drain.

Arrived onsite for a washer not spinning the clothes out and leaving them wet at the end of a cycle. Mr stated it happens with larger loads like towels. I found a stored F8E1 error. I found the second cold valve not passing much water. Other than the cold valve the unit was working as designed. I replaced the valve and tested the machine. Unit is working as designed. There were no water leaks present at the time of service.

"Arrived on site to diagnose range that had error on console. Tested unit and found functions seem fine, but there was a code for stuck key in the control, and also what looks like dead pixels.

"Arrived on site to diagnose dishwasher not draining. Tested unit and could hear debris rattling in the drain pump. Drained unit and removed drain pump and found a couple small pieces of glass. Removed and tested again, unit still not draining. Removed drain hose and vacuumed drain hose and tested. Found unit is now draining properly. Call complete."

"Arrived on site for icemaker not producing and making a noise. I inspected the unit and work area. I found the icemaker house incased in ice. I cleared the ice and jumped the ice maker, I found the wheel twitching and making a noise. I installed a new ice maker.

Arrived on site for washing machine not spinning. I inspected the unit and work area. The customer stated the washing machine filled with water but wont drain or spin. I gained access to the lid switch harness. I jumped the lid switch and found the unit would drain and spin. Indicating the lid switch is bad. I installed a new switch. I reassembled the unit and tested it. It is now working as designed.

Arrived onsite for a washer with an F5E3 door lock error. I found a failed door latch. I replaced the latch and ran the diagnostics cycle after clearing the error code. The unit completed the cycle and works as designed. There were no water leaks present at the time of service. Call complete.

Arrived on site for a washing machine that was rusting and unbalanced. Upon further inspection I found the underside of the lid rusting. I then tested the units suspension and found it bad. I gained access to the bottom of the unit and found the gearcase in good shape. This indicates just bad suspension rods. I installed the suspension rods and test the unit. I found the unit now as designed and no leaks were observed at the time of service. Call complete.

"Arrived on site for a dryer that has no power. Inspected unit and work area. Turned the unit on and attempted to start a cycle. Found the unit tumbling and heating as designed. The customer advised that a couple days ago, the unit wouldnt even turn on. The customer and I test the unit eight times to ensure that the unit was working properly. I asked the customer about whether or not they had any electrical power outages or surges. The customer advised they get power issues all the time. I did advise the customer that it is most likely that they are either have a failing breaker or an electrical supply issue. The unit is working as designed.

"cArrived on site and inspected range and found upper oven bake igniter has failed. After replacement oven is heating properly, took one picture, job complete"

"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I removed the ice maker to inspect and found the heating element on the bottom the tray had shorted and cracked the tray and water leaked into the motor housing shorting the motor. I replaced the ice maker and cycled power and tested. Unit is operating as designed. No water leaks observed during service, job completed."

"Arrived on site to install previously diagnosed and ordered part. Due to the inlet valve failure, I removed and replaced the valve and tested. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived onsite for refrigerator that is frosting up in the freezer section. Upon inspection I found that there were some air gaps in the cabinet between the out and inner skin at the door I sealed them up with silicone. Upon further inspection I found that the drain tube was frozen I cleared the tube and removed the ice that was built up in the feed vent to the refrigerator section returning air flow to it. And I sealed up and other gaps that I could fined. Unit now operating as designed. Job complete.

Arrived onsite for hood light malfunctioning. Upon arrival inspected unit. Found socket failed. Replaced socket and sold customer replacement bulb. Tested unit and unit is functioning properly. Job complete

"Arrived on site for cooling complaint. Found ice build on evaporator cover,called tech support for on going issue per tech support

"Arrived on site and inspected range and found several knobs are broken, and valve stems are damaged but still working. "

Arrived on site and inspected dryer and did not find any internal shorts. breaker will tripped immediately when dryer is plugged in. All components on rear dryer check good either harness or motor is causing breaker to trip

Arrived on site and inspected refrigerator and found dispenser is not operating. Found power to valve valve is not actuator. after replacing valve it is now running but water is still not being dispensed. Removed water filter and water will now dispense properly. Either water filter is defective or water filter housing has failed. Customer will attempt a new filter

Arrived on site to test unit for customer concern about bike getting hot. Found correct bulb is being used and advised customer bulbs tend to get hot. Unit received proper voltage.

"Arrived on site to test unit for water accumulating on bottom of RC. Found drain tube was clogged. Cleared drain tube, tested unit, unit working as designed. Customer also stated bottom FC door gasket came loose. Re inserted gasket and placed small bead of caulk to prevent from popping out again. No leaks detected. Job complete.

"Arrived on site to test unit for loud grinding sound. Found belt was ripped and idler was seized. Replaced belt, idler and rollers. Unit working as designed.

"Arrived on site to test unit for no drain, tested unit found water filling but not draining, sound like the pump is trying to turn on, removed bottom plate and found connection to drain pump very loose, secured connection properly, tested unit, unit is now draining, put it through diagnostics found all components engaging properly no leaks detected job complete"

Arrived on site for washing machine saying low detergent. I inspected the unit and found no fault codes. I explained to the customer about the load and go feature and if it is set to be used the container in the drawer needs to be filled. I walked the customer through how to use the unit.The unit is working as designed. Job complete.

Arrived on site to test unit for blower making noise. Test unit and found trash stuck in blower blades. Removed trash test unit and unit test good job complete.

"Arrived onsite for error code F -3 . Upon arrival test unit and got error codes F2-E1 shorted key, F3-E0 open oven sensor. Need to replace control and sensor. Replaced oven sensor and control test unit. All 4 cooktop burners and oven heated as designed. Job complete"

Arrived onsite to install previously diagnosed parts. Replaced rollers. Test unit and unit operates as designed. Job complete

Arrived onsite for Detergent dispenser door is not staying closed . Upon arrival inspected unit and found dispenser has failed. Need to replace dispenser. Replaced dispenser and test unit . Unit operates as designed. No leaks present at this time. Job complete

Arrived on site to install all previously diagnosed parts. Installed new door skin and new door handle. Unit is now as design job completed.

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed that the unit was within the range of the service pointer and replaced the heater. Tested the unit and the unit began to work as designed with no leaks present during operation. Call complete.

"Arrived on site to install previously diagnosed parts, installed harness and control. Unit is now operating as designed. No leaks where observed during service. Job completed."

"Arrived on site for dishwasher inspected unit and work area. Tested unit and found no power. Tested voltage at the outlet and it was dead, unit is on a GFCI outlet. Went to breaker and found it tripped , reset the breaker and tested unit and found everything operating as designed. Inspected the main control and the UI for any corrosion and it was good inspected all wiring and found it good. I explained to CX that these outlets with GFCI breakers dont like the loads and from time to time they will have to be reset. Unit is operating as designed. No leaks observed during service. Job completed."

Arrived on site to install previously diagnosed parts for cooktop. Inspected unit and work area. Tested unit and found the simmer burner not staying on when lowering the flame to simmer. Inspected the burner head and looked good so I inspected the simmer orifice and was clogged I used my tool to clean it out and then test. Unit is operating as designed and no parts where needed. No leaks observed during service. Job completed.

"Arrived on site for dishwasher not heating, inspected unit and work area. Tested unit in diagnostics and there was no error codes, ran a test cycle and everything tested good. I instructed CX how to use heat dry and rinse aid. Unit is functioning as designed. No leaks where observed during service. Job completed."

"Arrived on site for dishwasher, inspected unit and work area. Set unit in diagnostics and found stored error codes 4-3 7-1 6-4. I then ran a test cycle and no wash motor response. Had a faulty sump and motor. Replaced wash motor and tested. Unit is now operating as designed., no leaks where observed during service. Job completed."

Arrived on site to install the LED modules per the special project. I installed all LEDs and they began working as designed. Call complete.

"Arrived on site for for no light on vent hood . Checked voltage and found led driver had failed . Replaced driver , lights and vent fan are functions properly. Job complete"

Arrive on site for dryer powering but not tumbling . Found pulley on motor had been cut off bye belt . Replaced pulley (8066184) from truck stock and belt . Unit is now functioning properly. Job complete

"Arrived on site to test unit for not cooling properly, customer stated a week ago he opened freezer and everything was thawed out, tested unit found RC and FC temps within range and unit is functioning, control,start device with capacitor was replaced, for precautionary reasons replaced harness is freezer and thermistor in RC from car stock, part number w10316760, called tech line to document, tech one stated nothing else could be replaced, we would need to catch the unit in failed state to determine which part is failed SR#7734347754, at this time unit is functioning as designed, no leaks detected job complete"

"Arrived on site to replace moisture sensing electrodes, harness and thermistor. Ran diagnostics and found unit running as designed. Replaced parts any way as a precautionary. Unit is working properly. Job complete."

"Arrived on site to test unit for magnet not catching properly preventing ice bin from pulling out with door. Replaced magnet, unit working as designed. No leaks detected. Job complete."

"Arrived on site to replace element per special project. Replaced element, unit working as designed. No leaks detected. Job complete."

Arrived on site to test unit for unit not starting. Test unit and found latch stuck on close positin. Secured latch test unit and unit tastier good job complete.

Arrived on site to replace igniter harness and orifice holders and knobs. Test unit replaced all parts test unit and unit test good job complete.

Arrived onsite for dryer where the customer saw a flame coming through is the drum vet. Upon inspection I found that the vent tube was kinked and it also has a hole In it. Upon further inspection I found that the unit was filling with lint and some if it had caught fire. I cleared all the lint and installed the harness and tested the unit and found all good. I advised customer to replace the vent tube and have the houses vet cleared before using the unit..W13SPN1WL1. I call safety and told the of my findings Job complete.

Arrived on site to install previous diagnose parts. I installed a new capacitor. I tested the unit and found it working properly. Job complete.

Arrived on site to install a new heating element. I verified the model and serial number are within range of service pointer W11540964. I Installed the new heating element according to the service pointer ter. I reassembled the unit and tested it. It is now working as designed. Job complete.

"Arrived onsite to replace damaged microwave wrap. Uninstalled unit, replaced wrapper and re installed. Tested unit to insure function. Unit is functioning properly. Job complete"

"Arrived on site , replaced evap motor with harness , evap support and drip pan . Ran diagnostics all checking normal. No water leaks detected at time of service.

"Arrived on site for cooktop, inspected unit and work area. Tested unit and had no power. Removed cooktop glass and gained access to power wires and had no voltage. I tested the thermostat and found it good. Checked the breakers and found the breaker for cooktop tripped so I switch it back on. I tested all burners and unit was operating as designed explained to CX if they use bigger pots on the right front burner that what the actual size of the element is it can over heat the thermal fuse and trip the breaker. Unit is operating as designed. Job completed."

Arrived on site replaced element. Ran diagnostics per whirlpool specs. No water leaks detected at time of service. Job complete

Arrived onsite for range panel loose. Upon arrival inspected unit. Found upper panel loose. Found screws in rear not tightened. Secured Screws . Tested unit and unit is functioning properly. Job complete

Arrived on site to test unit for unit giving F3 error code. Found purple wire for sensor not connected at control board. Secured connection test unit and unit test good job complete.

Arrived on site to test unit for customer smelling gas when oven is on. Test unit and found no gas leaks at all found gas smell normal smell when oven ignites to maintain temperature job complete.

"Arrived on site found defective crisper drawer slide,replaced slide."

"Arrived on site. Ice in icemaker tray,ran harvest test passed dumped ice,tray returned to home position and filled with water. Adjusted temperature setting in freezer."

"Arrived on site and found F9E1 saved error, ran diagnostic and all functions are operating properly. Found pads on inside of washer cabinet are torn on right side where an unbalanced load has caused tub to make contact. Found customer is not using HE detergent, explained how too much or incorrect detergent can cause washer to error. Also explained correct loading, job complete."

Arrived onsite for a refrigerator that the FC is set at 0 degrees and is running at 22 degrees and the RC is running at 42 degrees. Mr stated when I arrived he had mistakenly set the control to Celsius but both compartments seem to be running about 4 degrees warmer than set point by their thermometers. I temped both compartments and found the FC cycling between 0-5 degrees and the RC showing 34 degrees where the customer had set it. Refrigerator is working as designed. Call complete.