"Arrived onsite for refrigerator not making ice. Upon arrival inspected unit. Found fill cup and tube frozen. Thawed line and cup and tested. Also found ice maker on switch is reversed. On is off and off is on. Notified customer. After lines were cleared and ice maker was on, tested. Unit is functioning properly. No leaks present at this time. If symptoms persist follow service pointer W11560805. Job complete"

"Arrived on site. Checked door seals good,ran diagnostics all test passed,adjusted settings"

"Arrived to instal previously diagnosed and ordered parts. I found the unit cooling well and the FC was at 5 F. I discussed the CX complaint and it was the unit would work fine and intermittently the temperature would climb and then afterwards, water would pool in the bottom of the unit and then it would start cooling normally until the next incident. Inspection of the unit revealed the FC door liner was allowing the gasket to pull up and get very near the top of the front lower border, allowing air to circulate into the FC chamber. The upper FC drawer was binding badly, preventing full closure of the door and plastic debris was found within adjacent areas to the rear and lower drawer slide areas. I removed the debris and applied MFG approved lubricant and the prior binding of the upper drawer and subsequent failure of the FC door slides to pull the door fully closed, was completely remedied. The right RC door gasket was torn in several places and the magnetic door strip could be seen as well. I tested the defrost system and found it working as designed and cycled the compressor multiple times, without fail. Office to order FC door and RH RC door gasket. Office to contact the CX and arrange return service. No leaks observed during service. ; ordrng 1 12977880SQ (FC Door, SS) and 1 W10830162 (RC RH Door Gasket)"

"Arrived on site to inspect venthood not operating. Upon further inspection, I turned the unit on to test and could hear the motor humming, but the blower wheel was not turning. I turned it by hand and found it rubbing against an object. As I was removing the blower from the hood, I found a screw at the top of the blower that was holding the blower to the hood. I removed the junction box cover and found when the unit was installed, a 2 inch screw was used on the ground wire and it was embedded in the blower housing making contact with the blower wheel and keeping it form turning (photo). I removed the screw and installed a green grounding screw and retested the unit. Unit is operating as designed. I notified the builder and provided a photo for them as well. Job completed.; saved tckt"

"JM: Arrived to inspect no cool for refrigerator. I found that the brown wire that goes to the defrost heater has the pin in the molex connector broken and hanging out. I tried to make it snap in, but it will not stay in. Harness needs to be replaced. Ordering harness (W11314839). Office to schedule return.; ordrng 1 W11314839 (Harness)"

Arrived on site for cooktop burner heads rusting. I inspected the unit and work area. I found the front left burner head rusted through. I found the front left and right burners not igniting. I removed the assemblys and found the burner heads rusting out below and two ignitors broken. I recommend replacing all 4 heads and the front two ignitors.; ordrng 4 74004053 (Ignitors)s

"Arrived on site for fridge not cooling . Both sections room temp. Compressor not running . Relay would just click. Replaced start relay . Compressor started running . Waited around , after a few mins temps started going down. No water leaks detected at time of service. Job complete"

"Arrived onsite for refrigerator that is not cooling. Upon arrival I installed the evap and found no frost pattern but a ice ball on the cap tube. I gained access to the back of the unit where I found the compressor running, I unplugged unit and plugged it back in to test the startup amps and found that the unit would spike to 14amps and the as the unit began to run the amps dropped. .6amps,.5amps, .4.8amps. All this leads me to believe that theres a sealed system issue I am ordering 1x ss 2rh. Office to reschedule.; ordrng 1 WPW10507886 (COMPRESSOR) and 1 Uvdrier (Uv drier) and 1 W10836706 (EVAPORATOR)"

"Arrived on site to inspect venthood discolored and scratched. Upon further inspection, I found the chimney discolored and found no scratches. Using my stainless steel cleaner, I cleaned the chimney and hood and advised the customer that there is nothing wrong with the either part; they just needed to be cleaned properly. I made recommendations for use and care. Job completed."

Arrived onsite for lighting issue and found freezer lighting failure. Replaced the freezer light to repair. Unit is now operating as designed. All checks good.

Arrived onsite for MS HAS HAD 4 ELECTRICIANS OUT . Upon arrival removed unit from cabinet to inspect. Found that the unit had Ben dropped and crushed near high voltage components. uploaded pics on SD. Also found mounting bracket is not secured. Called techline for assistance. Tech determined that there is not a repair for me to make today under warranty and said that customer can call customer service if she needs to. Tech gave SR#7734432189. Could not re install unit to cabinet for safety reason.customer asked to place unit in garage . Job complete

Arrived on site for condensation on top of ice maker housing on door . Slight adjustment to FZ hinges. Used perma-gum on top corner of door to slightly push gasket to better met cabinet . No water leaks detected at time of service. Job complete

"Arrived on site to install previously diagnosed parts, installed all parts ordered by previous tech. Used my heat gun to reform new door gasket and advised CX to keep doors closed for a minimum of 6hrs. Unit had frost on the freezer chamber just on the goods none build up on the evap cover. I explained to CX that its a must that doors dont stay open more than seconds because moisture will get up in the cooler sections and cause frost. No leaks where observed during service. Job completed."

Arrived onsite for refrigerator with an ice maker that wont dispense. Upon inspection I found that the freezer door switches connector was not settled properly resulting in the unit thinking that the door was open all the time I resettled the connector and tested the unit several times and found unit operating as designed. Job complete

JM: Arrived to inspect refrigerator leaking water onto the floor. Upon arrival I found that a block of ice had frozen to the bottom of the FC. I defrosted the unit with my steamer and vacuumed out any remaining water. I found the drain tube in the chassis crushed. I took 1 photo. I called techline and spoke with Drew SR# 7734432702. I sent Drew the photo. Unit is getting put in for review due to being not repairable. Explained to the customer that someone would be in contact with them in the next 5 business days. Call complete.

"Arrived on site and inspected washer and found tub ring has popped off, agitator and wash plate are physically broken. Also found little latch will not operate. Replaced agitator and wash plate and lid latch and reset tub ring and it will now complete a diagnostic cycle. Job complete"

Arrived onsite for dryer not starting a cycle. Upon arrival inspected unit. Found dryer door switch failed. Replaced switch and tested. Unit is now functioning properly. Job complete

"Arrived on site to diagnose refrigerator that is not producing ice and has a light out in the freezer compartment / RC. Examined unit and found failed freezer module causing light failure, also confirmed ice machine throwing E5 error. Was able to cycle in diagnostic and fill, but will not produce due to failed thermistor.

"Arrived onsite to inspect refrigerator not making ice. I found that when testing the ice maker I maker motor had failed. Needs ice maker replaced. R/R ice maker and tested. Operational test good, no leaks observed during service."

Arrived on site for leaking dishwasher . Ran diagnostics and unit leaking from sump . Ordering sump . Call to set return ; O-emld tckt

Arrived on site to diagnose a refrigerator that is leaking and not producing ice properly. Found icemaker holding cubes causing overfill and dispenser door not sealing properly; ordrng 1 W11189145 (Dispenser motor)

"Arrived on site to inspect cooktop burners not working. Upon further inspection, I tested the cooktop burners and found the front left and right burners take too long to ignite and when they do, it shoots a large flame. The front middle burner had the incorrect burner cap on it and the customer provided extra caps and I replaced the cap with the correct part. The front left and right burner heads are on order and I will need to return with both. No gas leaks detected during service.; O-emld tckt"

"JM: Arrived onsite to inspect refrigerator no cool. Tested compressor and got .53 amps. Compressor was a little worm from constantly running. Evaporator fan was not running. Tested voltage control to the evaporator fan and there was no voltage present. R/R HV control and tested. Operational test good, no leaks observed during service. Call complete."

Arrived onsite for dishwasher heating element not functioning. Upon arrival put unit in diagnostics. Found no stored error codes. Ran diagnostics and all components are functioning including heating element. Found customer not receiving adequate hot water. Notified customer that unit requires 120 degrees minimum to perform optimal. Also instructed customer on use of rinse aid and proper loading. Unit is functioning properly. Job complete

Arrived onsite and found unit operating with failed capacitor causing motor failure. Replaced capacitor to repair. Unit is now operating as designed. All checks good.

Arrived on site to test unit for water leaking. Verified with customer water she was concerned with was from evap while in defrost. Explained to customer operation of unit and concern is not an issue. Unit is working as designed. No leaks detected. Job complete.

Arrived onsite and fulfilled the SP heater replacement. Unit is now operating as designed. All checks good.

"Arrived on site for range not broiling and right front burner not igniting properly. Found control really faile for broiler , to replaced burner head unit will need all burner heads and screws and orifice holders due to rusting of screws; ordrng 1 WP8507P229-60 (Contol)"

"Arrived on site to test unit for no power. Found outlet has proper voltage of 120vac. Outlet is on opposite side of where power cord enters cabinet. With where outlet is located, power cord is not long enough to plug directly into outlet. Contractor has a block extension. Eliminated block and used extension cord to same outlet s d unit is working as designed. Advised contractor to relocate outlet to eliminate the need for extension. Job complete."

"Arrived on site for dryer, inspected unit and work area. Unit was displaying code F1. Looked up code and main control had to be replaced. Gained access to control replaced it and tested. Unit is now operating as designed. Job completed."

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, customer advised water leaks from the front lower right corner every few days. I opened the freezer door and found a slab of ice at the bottom of the FC section. Disassembled the FC section and found the right door bracket damaged. Removed the ice and found the drain tube clogged. Pulled the unit out and found the drain tube gapped. Removed the drain tube and found pieces of insulation wedged inside the drain tube. Removed the debris and using my steamer, removed the remaining ice from the FC evaporator drip pan and cleared the drain tube. Re-installed the drain tube at the back and sealed with silicone. Installed a new right door bracket and reassembled the FC section and tested. Unit is operating as designed. No water leaks observed at the end of service, job completed."

"Arrived on site to replace both left and right out doors. Replaced parts, unit working as designed. Job complete."

Arrived on site to install previous diagnose part. I gained access to the UI and replaced the console. I reassembled the unit and started it. The unit is working as designed. Job complete.

"Arrived on site to replace previously diagnosed external drain pump. Replaced pump, unit working as designed. No leaks detected. Job complete."

Arrived on site to install previously diagnosed parts. I installed the shocks and console. I then ran a diagnostics cycle and found it ran through as designed. Call complete.

"Arrived on site for dim lights. Diagnosed a defective led module,per service pointer W11606409 replaced led modules with updated led kit. After installing updated led modules all lights working as designed. Autho S84638"

"Arrived on site to test unit for tripping breaker after running a couple minutes. Was able to verify issue. Found no breaks in wiring. Unit is connected properly and no afci/gfci breaker. Replaced control, motor and element. Tested unit, unit working as designed. Job complete."

"Arrived on site for a dishwasher not dissolving the soap. On arrival the customer stated it has happened the last four cycles. I put the unit into diagnostics mode and found stored error codes F6E4 for float switch open. I then ran a diagnostics cycle and found the unit ran through as designed. However, at the end of the cycle there were excessive suds. I found the customer had a water softener. I walked the customer through proper soap usage via the user care guide. I advised them to run a clean cycle on the unit to remove some excess soap build up. I also informed them if it continues we may need to replace the dispenser, for it could be dispensing to much rinse aid. I found the unit running as designed at the time of service.

Arrived on site to diagnose a dryer that is turning on after cycle is over. Found no failures to unit and advised customer on wrinkle prevent options and usage.

Arrived onsite for Surface Burner Too High. Upon arrival inspected unit and conversion had already been made. Found the flame is too high on low setting . Contacted Techline for assistance. Tech asked for pictures of flames via text. Tech recommended lowering gas valve from each knob. Tech gave SR#7734429116. Adjusted valves to the lowest setting. Test unit and unit operates as designed. No leaks present at this time. Job complete

Arrived onsite for Oven Odor and Smells. Upon arrival inspected unit and found lots of soot in oven cavity. Test unit and bake burner has huge flame with lots of yellow. Cook top burners are good. Inspected conversion and was made correctly for LP. Contacted SW for assistance and recommended replacement of valve. Ordering valve and returning with prescreened parts. ordrng 1 W11346659 (Regulator)

"MR Arrived on site for noisy dryer. On inspection notice the idler wheel was lose, removed idler assembly and inspected shaft. Installed 4 new wheels ,idler and re assembled the dryer. Tested unit, working as designed.

Arrived onsite for dishwasher that is it going into wash. Upon arrival I ran diagnostics and found that the unit would flash code for water under unit. I cleared codes and attempted o running diagnostics cycle and the unit flashed the same code again. I checked for leaks/ water under the unit and in the drip tray and found none. I replaced the control and tested unit and found no change. I replaced that Sump&motor and tested unit and found found that the unit began running but just for a minute and the it flashed the same code ; ordrng 1 W11545764 (Switch)

"Arrived on site. Removed unit from enclosure found water stain on floor traced leak to water line from house to unit. Turned water source off,replaced valve,recirculating pump,compressor,drier and evaporator. Vacuumed system down unit kept vacuum recharged system to manufacture spec ran diagnostics good frost formation on evaporator plate,reassembled unit ran diagnostics on unit all test passed. Attempted to tightened water line to unit small leak still customer will replace waterline."

"Arrived onsite for refrigerator that is tripping breaker intermittently. Upon arrival I ran diagnostics and Activate an icemaker and found that the breaker did not trip l activated the compressor And found that the breaker did not trip I put the unit into a forced defrost and found that the breaker did not shrimp, I could not find any telltale signs that there was anything wrong with the unit at this time I advised the customer to have their builder/electrician come out to check the breaker to see if it is failing.job complete."

"Arrived on site and inspected washer and did not find any safe error codes. Customer says they are experiencing unbalanced loads. Confirm shipping bolts were removed properly and sit washer into step 12. step 12 completed properly and washer is spinning normally. Send a short video to KB/service management. Customer Is concerned about overloading washer and sometimes only washes two bath towels and a few hand towels For customers understanding loaded washer with five towels and show them how much space is available once it is spinning. Documented customers experience with techline, washer is operating as intended, job complete 7734432936"

"On site for dishwasher, inspected unit and work area. Installed new 6ft drain hose. I then remounted unit properly and tested unit is operating as designed. No leaks where observed during service.

MR Arrived to inspect freezing freezer. On inspection notice that the moulin had moisture buildup. The moisture was running down the moulin onto the top of freezer door and icing up. Turn on the moisture control on unit to control the moisture from building up on moulin. Unit working as designed. No leaks observed during service.

"Arrived on site to inspect dishwasher element bushings. Upon further inspection, I found the element with the incorrect bushings. Per service pointer #W11540964, I removed and replaced the element and tested. Unit is operating as designed and no water leaks observed during service. Job completed."

"Arrived on site to test unit for not completing wash cycles. Found drain pump was seized. Replaced pump, unit working as designed. No leaks detected. Job complete."

Arrived on site to diagnose refrigerator that isn't making any ice. Tested unit and found no response from icemaker. Customer said door was replaced on the 19th. Found DOA icemaker in door. Replaced icemaker and power cycled unit. Tested and verified proper cycle and fill. Unit now working as designed. Call complete.

"Arrived on site and inspected dryer and found customer is experiencing a burning smell while dryer is running. Disassembled dryer and checked all components and did not see any issues. Found exterior vent is completely blocked and lint inside of dryer is making contact with element when blown around. Recommend it to homeowner that went to the exterior be cleaned by a service to prevent any further issues, job complete. 7734408702"

"Arrived on site to install previous diagnose parts. I gained access to the gearcase, actuator and cam. I replaced all with new. I inspected the lower harness and found the harness to the capacitor has broken. I am ordering another lower harness to be replaced, the harness is covered under warranty. ; ordrng 1 W11376227 (Lower harness)"

Arrived on site for washer not completing the cycle. I spoke to the customer about the warranty and with this unit not being commercial approved and being used in a commercial environment. I let them know that we can service it but there will be a charge and we cannot guarantee the work. I found the unit badly out of level and the drain line not installed with a high loop. I checked diagnostics and found fault codes for out of balance and long fill. I corrected the level of the washer and secured the drain tube so it has a high loop. I ran a diagnostics cycle and found it working as designed.

"Arrived on sure to diagnose dryer that is not fully drying clothes in 1 cycle. Customer informed me it is heating, just not fully drying. Tested unit and confirmed good heat coming from unit. Ran vent tester and received a poor airflow rating, indicating limited airflow. Advised customer to have vents cleaned since vent hose is not crushed. Call complete."

"Arrived on site for cooling complaint and no ice. Found evaporator incased in ice,ran diagnostics bimetal reading closed,ran heater test passed heater powered on. Ran defrost cycle,found broken wires at door hinge,soldering and repaired wires at door hinge,advised customer to defrost unit and power back on. If defrost issue continues will need main control and ui.

"Arrived on site for no cool. Found evaporator incased in ice diagnosed unit not entering defrost ordering main control,ui control,thermistor and harness; ordrng 1 W11566851 (Control) and 1 W11518204 (Ui control) and 1 WPW10384183 (Thermistor)"

"Arrived to inspect plastic melted on burner. I found plastic had melted in the grate and then drilled onto and covered the left rear burner cap, plugging up several of the gas channels. I attempted to remove the debris, but it had melted and re-cured, creating a very strong bond. I removed and replaced the burner head and office to D2C the burner cap kit. ; ordrng 1 W11253659 (Burner Cap Set) and 1 PartW11253659D2C (Part D2C)"

Arrived onsite and found unit operating with gaping and in need of heat treatment and silicone treatment. Used heat fun to treat gaskets and used maintenance supplied silicone to repair 16th inch gap. Along bottom horizontal mullion.

"Arrived on site to test unit for not drying properly, customer stated that it takes about 4 cycles to dry clothes, ran vent test and got a complete restriction, pull dryer back and noticed vent hose being blown up with air, provided customer with dryer vent wizard number to clean vent ASAP, advised customer not to run unit until vent has been cleared, at this time job complete"

Arrived on site for washer needing previously diagnosed ui control. Upon arrival installed part and tested unit. Found no errors and full functionality had been restored call complete

"Arrived on site to test unit for frost buildup in freezer, tested unit found evaporator completely frozen over, put unit into diagnostics and the heater is activating but not staying long enough in defrost cycle, defrosted evaporator, replaced thermistor and control box, all components engaging properly, no leaks detected job complete"

Arrived on site for washer leaking during rinse cycle. Upon arrival confirmed issue. After further testing I found cause of failure was in fabric dispenser. Installed new dispenser and found no leaks. Call complete

Arrived on site for washer not advancing through cycles. Upon arrival confirmed complaint and found f7e6 in diagnostics. After further tests I found major leak from gearcase coating all components under unit. Couldnt safely remove agitator from tub asm

"Arrived to install previously diagnosed and ordered parts. I unplugged the unit and verified the three-way-valve (TWV) could be heard having difficulties going to the default all-open position after power reset and then removed and replaced the faulty coil assembly. I installed the replacement and performed testing and found the audible issues were fully corrected and positive actuation could audibly be detected, including the sound of the flow of refrigerant to the correct evaporators within test mode. I advised the CX to monitor temperatures and if there are further issues, the TWV mechanical assembly would be required. No leaks observed during service.

"Arrived on site and found saved error codes F0E2, F7E3. Ran all functions in manual diagnostic cycle and everything passed, test 51 and calibration 52 will also pass. Customer experienced issue with delicate cycle. Began delicate cycle and it started at 47 min, jumped to 53 then 54 progressed to 44 min sat idle for 5 min then drained. Went from 34 then 38 min added some water at 37 min then sat idle drained at 36 then sat idle, drained again dropped to 34, then dropped to 27 drained again at 26 ran drain pump for several minutes then raised to 28 min and added water then raised to 35 min. Spoke with techline and Reported everything observed and they said it was likely a logic problem in the control board 7734423036.

"Arrived on site for no lights. Ui reading door open,checked switches,rocker arm engaging switches correctly,opened doors switches disengaged,reset power from master switch,tested door operation and switches unit working as designed.

Arrived onsite and repaired unit by replacing repair kit parts and removing bead caught in he tread. All else checks good.

Arrived on site. Per tech support replaced freezer door and brackets tested door operation good. SR#7733619313

"Arrived on site for washer flashing . Ran diagnostics got latch and drain error . Replaced latch . Reran diagnostics latch make loud thunk but didnt latch and went back to flashing control. Ordering control drain ,control and latch . Will install pump first . No water leaks detected. ordrng 1 W11414731 (Latch) and 1 W11428994 (Control)"

Arrived on site to test unit for flames to high. Test unit and found left burners high on low. Adjusted flames test unit and unit test good job complete.

"Arrived on site for fridge not cooling properly. Found FZ evap covered in frost . Defrost evap. Ran diagnostics. Fan ,and heater are checking normal. Advised customer about making sure about load FZ and making sure door is closed . job complete"

Arrived on site to replaced element due to special project. Replaced element test unit and unit test good job complete no leaks present.

Arrived on site to replace panel for range. Replace side panel and all is working properly at this time.

Arrived on site to install new heater per SP W11540964. Installed new heater and verified no leaks or water damage present. Call complete.

Arrived onsite for refrigerator not cooling. Upon arrival inspected unit. Found fridge section warm and freezer section cool but not cold. Found evaporator completely covered in ice. Ran forced defrost to test element and element did energize. Found thermistor out of range and control not adequately performing defrost cycle. Replaced freezer thermistor and main control that includes RC thermistor. Unit is now functioning properly. Job complete

"Arrived on site for washer, inspected unit and work area. Set unit in diagnostics and found stored error code F0E5, I then ran a diagnostics cycle and found the actuator not switching the clutch into spin. Inspected gear case for oil and found no oil on pulley. No leaks where observed during service. ; ordrng 1 W11481722 (Actuator)"

JM: Arrived onsite to inspect range that is randomly turning on and beeping. I found that the self clean button was sticking and when tested the unit would beep in rapid succession. Unit had error code F2E1. Control needs to be replaced. R/R control and tested. Operational test good. Call complete.

Arrived on site to diagnose a range with an oven not heating properly. Found control not sending voltage to elements and control. Advised customer on findings and no repairs can be done.

Arrived on site to diagnose freezer not producing ice. Ran test 120 and found icemaker not cycling. Replaced icemaker and tested again. Found unit properly cycling. Dropped temp setting to 0 degrees. Advised customer to regularly clean condenser coils to keep Temps from heating up. Unit working as designed at this time. Call complete.

Arrived on site for refrigerator leaking water. Upon arrival confirmed issue and found ice building up around defrost/liner vent. Found drip pan not in proper position under evap coil. Also found rc door gasket broken not allowing proper seal. Will need office to reschedule once availability of parts is known; ordrng 1 242193206 (Gasket (rc)) and 1 240311303 (Washer)

Arrived on site to test unit for no power. Test unit and found wires not making contact and junction secured connection test unit and unit test good job complete.

Arrived onsite for Lo Flo error code. Upon arrival ran diagnostics and also got error code. F8-E1 valve failure. When checking water pressure found about 2 of debris blocking between fill hose and valve. Cleared out all debris and test unit by operating a normal wash cycle. Unit fill and operated correctly. No leaks present at this time time. Job complete

Arrived onsite for Ice maker not making ice. Upon arrival inspected unit and found fill tube frozen. Cleared ice and reset icemaker. Unit harvested correctly. No leaks present at this time. Job complete

"Arrived to inspect no cool. I found the unit slightly below room temperature and checked pressures. After equalization, the unit was 70/70 psi. I tested with the compressor running and found low at 15 of mercury and high at 225 after several minutes, likely indicating a restriction. I recovered the refrigerant and then blew it out with nitrogen and during that operation, I found reddish water within the system and exiting through the drier connector. I then pressurized system to 275 psi and it dropped to 260 in 17 minutes. There were no signs of leaks on either evaporator or any accessible tubing within the entire chassis. I isolated the Yoder loop, compressor and condenser separately and had the same loss. Due to visibility and testing of the compressor and condenser and ensuring no issues there, the unit is due to internal lines that cannot be accessed. I will refer this unit to management. No leaks observed during service."

Arrived onsite for F8-E4. Upon arrival ran diagnostics and got error F8-E4 float switch. Inspected drip pan and had water. Found unit is installed incorrectly and leaning forward. Test unit and did not find leaks. Recommend to customer to have unit reinstalled. New mounting holes will need to be made to cabinet. Unit operates as designed.No leaks present at this time . Job complete

"Arrived on site to install previously diagnosed parts, installed both water valves and then tested. Unit is now opals designed. No leaks where observed during service. Job completed."

"Arrived on site for washing machine not filling up enough in wrinkle control setting. I put the unit into a diagnostics cycle and found no fault codes. I ran a diagnostics cycle and found it working properly. I spoke to the customer about what the settings for wrinkle control are, that it doesnt auto sense itll fill to a certain setting, medium, automatically. I advised the customer to set wrinkle control to high and max fill when washing shirts. I gained access to the pressure tube and found it clear, I gained access to the gear case and pressure dome and found them in working order. Job complete."

"Arrived on site to inspect dishwasher rack issues. Upon further inspection, I found the upper rack left stop laying on the countertop. I placed the stop,back on the rail and tested the rack functions and it is operating as designed. I recommended replacing the stops with the same stops that are on the back of the rack rails and the customer agreed to it. I removed the front stops and replaced them with rear stops and tested operation. Unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to replaced element due to special project. Replaced element test unit and unit test good job complete no leaks present.

"Arrived onsite for oven not reaching temperature. Upon arrival inspected unit. Verified supply voltage. Checked voltage from control and was good. Checked element and element had no continuity, checked resistance and was OL. Unit had failed element. Replaced element and tested. Unit is now functioning properly. Job complete"

Arrived on site to test unit for not starting. Test unit and found unit not filling with water. Put unit on test mode and unit fills with water but not on normal cycles. Replaced board test unit and unit filling with water but wash motor not coming on. ordrng 1 W11460946 (Sump and motor) and 1 2hour (2 hour)

"JM: Arrived onsite to install previously diagnosed and ordered parts. R/R control panel and tested unit. Operational test good, no leaks observed during service. Call complete."

Arrived on site for dishwasher not washing and flashing error codes. I inspected the unit and found fault codes F9e2 f8e4 f9e1. I ran a diagnostics cycle and found water running over the right front edge. I releveled the unit and it stopped leaking. Job complete.

Arrived on site to test unit for RC not cooling properly. Found RC evap thermistor was reading 57 degrees and covered in ice. Replaced evap cover kit/assembly. Unit working as designed.

"JM: Arrived onsite to inspect long preheat times on range. CX reports that it is taking 30min+ to preheat to 450. I tested amp draw on both heating elements. Broil was 14.2 amps and bake was 10.8 amps. Tested at 350?, Hi-cycle 375?, low-cycle 344?. I put a -10? offset and tested again. Second cycle: Hi-cycle 364?, low-cycle 334?. The unit is now taking 15min to go from cold to 450?. Operational test good. Call complete."

"Arrived onsite for dryer display not functioning. Upon arrival inspected unit. Found LCD board has failed, although no display, keys seem to respond. Replaced console. Tested unit and unit is functioning properly. Dis however notice that the unit is experiencing poor air flow. Unit is heating but is not able to push moist air out. Recommended customer shorten vent hose to 3-4 ft and have a company do an external ventilation cleaner. Job complete"

Arrived on site to test unit for FC ice maker not making ice. Found something was holding gears up. Freed gears and ice maker ran diagnostics no issues. Advised customer to monitor and if issue persists recommend replacing FC ice maker. No leaks detected. Job complete.

"Arrived on site for for dead dryer . Found no voltage at block. Break was tripped . Tried Reset breaker but kept tripping . Unplugged dryer , breaker is still tripping . Advised to have electrician check breaker and outlet . Job complete"

"Arrived on site for noise complaint. Ran diagnostics unit passed all diagnostic test no odd noise,ran defrost cycle passed,compressor powered on no odd noise. Possibly vibration noise when compressor runs through high speed."