Service History 321 - Appliance Express

We serviced a

WHIRLPOOL DISHWASHER

Model GU2455XTSA3

Near Horseshoe Bay, TX 78657

Kimo

Job Details: 09/12/2022

Arrived onsite for dishwasher that is leaving water at the bottom. Upon inspection I around that there was water left in the dishwasher. I removed the water and gained access to the chopper/drain pump assembly and found that there was broken glass caught in it carefully removed the glass and other Debris that was in there. And ran a cycle and found that unit operated as designed

We serviced a

WHIRLPOOL WINE COOLER

Model WUW35X24DS02

Near Horseshoe Bay, TX 78657

Kimo

Job Details: 09/12/2022

Arrived onsite to install previously diagnosed part. Up arrived I found that unit was beeping. I replaced the console and found that the noise went away.

We serviced a

KITCHENAID RANGE

Model KERS807SSS00

Near Temple, TX 76502

Jonathan M

Job Details: 09/12/2022

Arrived on site for a range that is not calibrated properly and has temperature questions on the left front burner. Inspected unit and work area. The customer advised that they had an inspector walk-through and advised that there were issues with their arrange. They advised they hadnt necessarily experienced the issues noted in the report but just wanted to have it checked out to close the sale of the home. Tested the unit on the cooktop and found the left front burner cycling and operating as designed. Ran the unit through the temperature calibration and found that the unit was 20? south of the original setting. Readjusted the setting back to the original settings and Remi unit through a 350?F bake cycle. Found the unit cycling between 375?F and 331?F with an average temperature of 352?F. If I had the customer that everything seem to be working and operating as designed.

We serviced a

KITCHENAID REFRIGERATOR

Model KRSC703HPS00

Near Leander, TX 78641

Vincent

Job Details: 09/12/2022

"Arrived on site for refrigerator, inspected unit and work area. CX complaint water would ACU late at the bottom of the refrigerator section and the leak out. Found the drain tube for RC camber clogged. I used my steamer to clean out the drain tube. Reassembled and CX asked not to level the refrigerator. Unit is now operating as designed. No leaks where observed during service.

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BW2

Near Austin, TX 78750

Wesley

Job Details: 09/12/2022

Arrived onsite and found unit with weak ignitor not working. All else checks good.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089BEP01

Near Austin, TX 78750

Wesley

Job Details: 09/12/2022

"Arrived onsite for hi temp in fresh food section and freezer. Tested in diagnostics. Thermistors and fan and defrost functions working as designed. Temps at time of service were 44 in fresh food and 20 in freezer. Just following a defrost cycle, adjusted and calibrated set temps to offset disparity and turned mullion operation to 100% and defrost function to timed. Advised customer to use thermometers to monitor improvement and that if temp issues persist and frost pattern is partial, sealed system repair may be needed

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDEM01

Near Austin, TX 78745

Andrey

Job Details: 09/12/2022

"Arrived on site to test unit for no cool , customer stated that she has extended through best buy, advised customer to call warranty and schedule service from there but she wanted me to diagnose it, tested unit found compressor and all fans not running, tried activating in diagnostics none of the components would engaged, inverter box not getting voltage from control, to diagnose unit further will need control board and control H

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC48QTS00

Near Austin, TX 78746

Luis

Job Details: 09/12/2022

"Arrived on site for water leaking. Found frozen drain in freezer compartment,removed ice defrosted drain checked water flow through drain good.

We serviced a

WHIRLPOOL RANGE

Model WFG510S0AW0

Near Austin, TX 78745

Andrey

Job Details: 09/12/2022

"Arrived on site to test unit for not getting to temp, tested unit found sensor reading 96 and room temperature, replaced sensor, showed customer how to calibrate unit if needed, unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0AB04

Near Georgetown, TX 78626

Cliff

Job Details: 09/12/2022

Arrived on site to diagnose an oven that is not turning on. Found breaker tripped and reset it. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and if issue reoccurs customer will need an electrician

We serviced a

WHIRLPOOL REFRIGERATOR

Model KUIC18NNZS0

Near Austin, TX 78746

Luis

Job Details: 09/12/2022

"Arrived on site. Ran diagnostics diagnosed a defective valve,water not filling pan,replaced defective valve ran diagnostics all test passed.

We serviced a

KENMORE DRYER

Model 110.7120201

Near Austin, TX 78745

Andrey

Job Details: 09/12/2022

"Arrived on site to replace previously diagnosed flame sensor, tested unit found flame sensor is working properly and is not needed, found timer not sending voltage to igniter, replaced part, tested unit, gas is igniting and cycling properly, unit is running as designed, no leaks detected job complete"

We serviced a

JENN-AIR ICE MACHINE

Model JUIFX15HX00

Near Austin, TX 78735

Andrey

Job Details: 09/12/2022

"Arrived on site to test unit for making too much ice, tested unit found thermistor out of range causing ice machine over produce. replaced thermistor, no leaks detected job complete"

We serviced a

KENMORE REFRIGERATOR

Model 106.5113221

Near West Lake Hills, TX 78746

Luis

Job Details: 09/12/2022

"Arrived on site for no ice. Removed kickplate found hard bends on multiple locations of harness,removed fill tube connection diagnosed a frozen line,ohmed heater failed diagnosed unit will need a new heater

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF736SDAM12

Near Dripping Springs, TX 78620

Andrey

Job Details: 09/12/2022

"Arrived on site to replace previously diagnosed door hinges, ice box fan and cam, replaced parts tested unit, doors are now closing properly ice maker gasket is now sealing properly, unit is now running as designed no leaks detected

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15PDXZS1

Near Cedar Creek, TX 78612

Joe Z

Job Details: 09/12/2022

"Arrived onsite for not making ice. . Upon arrival inspected unit and is off. Restored power and test unit. Unit calls for water, begins to fill. Unit then cycles, Pump energizes. Water stops filling and circulation pump turns on. Water flows over evaporator. After a couple cycles Unit drains. Then water begins circulation over evaporator. Compressor and condenser fan then energize and operate. Compressor pulling 2.67 amps. Contacted SW for assistance. Sw recommended the unit Needs sealed system repair.

We serviced a

WHIRLPOOL RANGE

Model WEG515S0FS2

Near Austin, TX 78701

Joe Z

Job Details: 09/12/2022

"Arrived onsite for Knob wont latch on properly. Upon arrival found fractured knob. Inspected valve steam and is good. Replaced knob on right front burner. Unit operates as designed. No gas leaks present at this time. Job complete"

We serviced a

WHIRLPOOL WASHER

Model MVWB835DW4

Near Austin, TX 78745

Joe Z

Job Details: 09/12/2022

"Arrived onsite for We have two concerns with our washer. 1) Our washer is leaking water from the bottom of the unit. 2) The top loading door is broken. It still closes/locks but is broken on the left side. Upon arrival ran diagnostics and only got error code for F5-E3 lid lock. Was able to hold lid down to fill unit with water to check for leak. Inspected drain hose, suspension, drain pump, and all are good. Found water overflowing from stand pipe. Recommend that customer calls plumber and has stand pipe cleared. The unit itself is not leaking. Need to replace lid. Replaced lid. Test unit and lid now locks correctly. Job complete

We serviced a

MAYTAG REFRIGERATOR

Model GI0FSAXVY08

Near Cedar Park, TX 78613

Gerry C

Job Details: 09/12/2022

"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the HV control after seeing the issue.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSSC48FTS02

Near Lakeway, TX 78738

Justin

Job Details: 09/12/2022

Arrived on site for a refrigerator that was making an abnormal knocking noise. On arrival the customer stated it is very intermittent and when it occurs it is only one loud knock. The customer also stated that he was uncertain if it was actually the refrigerator. I test the unit and was not able to replicate the sound. I gained access to the evap and found no ice build up. I found the unit running as designed at the time of service. Call complete.

We serviced a

JENN-AIR REFRIGERATOR

Model JFC2089BEM01

Near The Hills, TX 78738

Justin

Job Details: 09/12/2022

"Arrived on site for a refrigerator frosting up in the freezer compartment and with the temp on the UI being to high. Upon further inspection I found the right side of the FC gasket with a large gap. I found that the FC basket was not seated correctly and preventing the door from closing. The customer stated they had just taken it out to clean. I found the UIs temp reflecting the accurate temp in the unit, and informed the customer the temps were high because the actual temp in the FC was high. The customer also requested a filter

We serviced a

JENN-AIR OVEN

Model JJW2427DS00

Near Austin, TX 78734

Justin

Job Details: 09/12/2022

"Arrived on site for a wall oven that got and F2E1 error code for stuck key. On arrival the customer stated they typically are not here in this home, but once it threw the error and they havent used it since. I test the unit and could not replicate the error code. I put it into diagnostics mode and found the F2E1 was thrown once. I informed the customer if it occurs again we would replace the console.Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Killeen, TX 76542

Tyler

Job Details: 09/12/2022

Arrived on site for refrigerator leaking when dispenser was activated. Upon arrival confirmed complaint and found cause of leak was cracked fill tube in door dispenser compartment. I installed and tested required fill tube. Found no leaks and unit functioning as designed. Call complete.

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIP15PRXX1

Near Lampasas, TX 76550

Tyler

Job Details: 09/12/2022

"Arrived on site for ice machine not making ice. Upon arrival confirmed bin was empty and. Found no thermistor/s, pump/s, or compressor/fan failures. Found during diagnostics tests evap coil had leak and not cooling.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ08

Near Austin, TX 78758

Gerry C

Job Details: 09/12/2022

Arrived to inspect ice maker issue. I found the tray had stalled in the harvest position and would not disengage. I removed and replaced the ice maker and tested. The unit operated and filled as designed. No leaks observed during service.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJW00

Near Austin, TX 78727

Gerry C

Job Details: 09/12/2022

"BT Arrived to instal previously diagnosed and ordered parts. After verifying compressor lock up I evacuated the system. I removed the dryer and compressor and installed the replacement and service port. I vacuumed the system to 460 micron and monitored for an additional 15 minutes. Seeing no change in vacuum, I charged with the mfg prescribed refrigerant charge. The unit operated as designed and started cooling. No water connections present during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF555SDFZ08

Near Austin, TX 78717

Gerry C

Job Details: 09/12/2022

"Arrived to inspect ice dispenser issue. The unit would not dispense cubes and the solenoid could be heard humming and had no movement. I removed the solenoid and found it had failed internally and I replaced it. The unit tested as designed after the repair. The door to dispenser gasket had come off and I re-mounted . Operational test good, no leaks observed during service."

We serviced a

MAYTAG DISHWASHER

Model MDB4949SKZ0

Near San Marcos, TX 78666

Andrew

Job Details: 09/12/2022

"Arrived on site and replaced heating element per special project. Tested unit, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL WASHER

Model MVWC565FW3

Near Canyon Lake, TX 78133

Andrew

Job Details: 09/12/2022

"Arrived on site to test unit for excessive shaking and walking. Found unit extremely unleveled causing basket to sit against from side of cabinet. Leveled unit, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL COOKTOP

Model WCG97US6HS00

Near New Braunfels, TX 78132

Andrew

Job Details: 09/12/2022

"Arrived on site to test unit for flames not changing from high to low when adjusting. Adjusted valves, unit working as designed. No leaks detected. Job complete."

We serviced a

MAYTAG WASHER

Model MHW5630HC3

Near New Braunfels, TX 78132

Andrew

Job Details: 09/12/2022

Arrived on site to test unit for not draining and error f0e2(over suds). Ran diagnostics and found drain hose was about 24 inches into drain pipe. Showed customer and per per service pointer W10608624 hose should be about 4 1/2 into drain pipe to prevent siphoning. Secure drain hose and found customer was using two caps full of soap when washing. Advised customer on proper amount of soap to use especially since unit has soft water. Advised to run clean cycles to remove excessive soap build up. No leaks detected. Job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX986SIHZ02

Near Georgetown, TX 78633

Maurice R

Job Details: 09/12/2022

"Arrived onsite for refrigerator drawer broken. On inspection the top freezer drawer the face plate clips were snapped off. Replaced the drawer,the unit is working as designed. No leaks detected during service."

We serviced a

KITCHENAID VENTHOOD

Model KVWB406DSS3

Near Georgetown, TX 78633

Maurice R

Job Details: 09/12/2022

Arrived onsite for grease behind vent hood. On inspection the grease is getting behind the vent hood during cooking. Check to make sure that the grease was not coming from the elbow in the vent tub. The grease runs the whole vent hood but majority of the grease is in the center to the right of the vent hood. Talked with the CX in discussed with him to seal between the wall and the vent to prevent grease and oil from rising up between the vent hood and wall. CX asked me to leave the vent hood apart so he could clean behind the hood vent and seal the gap.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Hutto, TX 78634

Cliff

Job Details: 09/12/2022

Arrived on site to diagnose a dishwasher that is making unusual noise. Found debris caught in drain pump and cleaned out pump. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

WHIRLPOOL DRYER

Model WED560LHW2

Near Hutto, TX 78634

Cliff

Job Details: 09/12/2022

Arrived on site to replace previously ordered parts for dryer. Replaced control and tested unit. Found all is functioning properly at this time.

We serviced a

KITCHENAID VENTHOOD

Model KVWB406DSS4

Near Marble Falls, TX 78654

Lou

Job Details: 09/12/2022

"Arrived on site to inspect venthood not level. Upon further inspection, I found the venthood chimney and hood tilted to the left (photos). I took several photos of the issue and advised the customer that they would need to speak to their builder in regards to getting the unit corrected. I spoke to the builder and advised of the situation who advised that they may have been the ones to install the unit and not the manufacturer installer, but wasnt sure. I advised the customer that the builder should be in contact with them soon. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Marble Falls, TX 78654

Lou

Job Details: 09/12/2022

"Arrived on site to inspect dishwasher not level/flush. Upon further inspection, I found the left mounting bracket sticking out from the cabinet. The piece on the bracket is removable and so I removed it and tested the unit. Unit is operating as designed and the mounting bracket is flush with the cabinet and no longer sticking out. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL WASHER

Model WTW5105HW2

Near Austin, TX 78723

Matthew

Job Details: 09/12/2022

"Arrived onsite for washer giving error code and not proceeding through cycle properly. Upon arrival inspected unit and put in diagnostics. Recorded 7/1(x2), 7/7 error codes. Ran auto test and failed on agitating and spin, errored out. Inspected underneath unit and found failed capacitor. Replaced capacitor and tested. Unit is functioning properly. Job complete"

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Smithville, TX 78957

Joe Z

Job Details: 09/12/2022

Arrived onsite to install previously diagnosed parts. Installed latch. Test unit and unit operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL COOKTOP

Model KFGC506JSS00

Near Horseshoe Bay, TX 78657

Kimo

Job Details: 09/12/2022

Arrived onsite to install previously diagnosed parts.upon arrival I installed 2 new orifices and tested unit and found unit operating as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED4850HW0

Near Austin, TX 78717

Paul

Job Details: 09/12/2022

Apt 1102. Arrived onsite for a dryer not starting. I found the start switch not closing. I replaced the start switch and tested the dryer. All is working as designed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78717

Paul

Job Details: 09/12/2022

Arrived onsite for a dryer not allowing any selections after turning it on. I found the control panel with all icons lighting up and staying illuminated when powered on. I replaced the control panel and tested the unit. All functions are working as designed. Tenant stated the dryer was not drying correctly. I tested the vent and the temp finding all good. I adjusted the feet to get the clothing to tumble correctly and hit the moisture sensors. Call complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Austin, TX 78717

Paul

Job Details: 09/12/2022

Arrived onsite for a dishwasher with a broken dispenser. I found the dispenser door broken. I replaced the dispenser. Call complete.

We serviced a

WHIRLPOOL OVEN

Model KODE500ESS05

Near Horseshoe Bay, TX 78657

Kimo

Job Details: 09/12/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new console and temp sensor in the lower oven and performed a temp tested and found unit within specs. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED5100HC2

Near Round Rock, TX 78665

Vincent

Job Details: 09/12/2022

Arrived on site for dryer not drying clothes. Inspected dryer and work area. Dryer is heating and cycling as expected. Found dryer exhaust hose pinched. Vent tested dryer with and without exhaust hose. Dryer vent test passed with exhaust hose unattached. Repositioned dryer and exhaust hose correctly. Informed CX that the dryer exhaust would need to be cleaned and should not be used until exhaust is cleaned.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017AS2

Near Leander, TX 78641

Vincent

Job Details: 09/12/2022

"Arrived on site for microwave, inspected unit and work area. Installed new control and found melted wires. Fixed the wires and tested, unit is now operating as designed. Job completed."

We serviced a

WHIRLPOOL VENTHOOD

Model UVL6036JSS2

Near Leander, TX 78641

Vincent

Job Details: 09/12/2022

"Arrived on site to inspect vent hood. Inspected unit and work area. Found vent hood light and fan motor not working. Unit had 120VAC coming into unit. Upon further inspection, found unit had 2 loose wires on terminal block. See attached picture. Tightened loose wire connections and verified unit was working properly. Unit working as designed."

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Lago Vista, TX 78645

Vincent

Job Details: 09/12/2022

Arrived on site to install previously diagnosed parts. Installed new sump and no motor. Unit is now operating as designed. No leaks where observed during service. Job completed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDB01

Near Robinson, TX 76706

Jonathan M

Job Details: 09/12/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the air tower and added both silicones around the edges of the cabinet depending on the placement. Advise the customer to allow their silicone to cure and to call back if any other issues persist. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Gatesville, TX 76528

Jonathan M

Job Details: 09/12/2022

Arrived on site for a refrigerator that is not cooling. Inspected unit and work area. Did confirm the customers complaint and checked pressures. Found the high side above 160 psi in the low side at -7 psi. Equalize pressure and pressures equalized at 35 psi on both sides. Spoke to CS and was advised to vacuum down the unit and recharge the unit due to no issues with leaks. Ran the unit under a vacuum for 20 minutes and found pressures holding. Charged up the system and found the system cooling and operating as designed. Advise the customer to keep an eye on the unit over the next 30 days. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRV986FDEM01

Near Lago Vista, TX 78645

Vincent

Job Details: 09/12/2022

Arrived on site to install previously diagnosed parts. Replaced the RC evaporator and compressor and vacuumed the system. I then charged the system and it was starting to cool. Advised CX to give it 24hrs to cool specs. O leaks where observed during service. Job completed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Horseshoe Bay, TX 78657

Kimo

Job Details: 09/12/2022

Arrived onsite to install previously diagnosed parts. Upon arrival I installed new ui and tested unit and found unit operating as designed job complete. No leaks.

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Austin, TX 78727

Wesley

Job Details: 09/12/2022

Arrived onsite and fulfilled the special project heater replacement. Unit is now operating as designed.

We serviced a

KITCHENAID MICROWAVE

Model KMBP100ESS20

Near Austin, TX 78727

Wesley

Job Details: 09/12/2022

SR# 7734562777 Chris arrived onsite to test microwave not heating evenly. Turntable is working and water is boiling in 2 minutes. No damage to the wave guide covers or unusual noises. Techline agrees unit is set up properly and operating within specifications.

We serviced a

WHIRLPOOL DRYER

Model WED6620HW2

Near Austin, TX 78751

Matthew

Job Details: 09/12/2022

"Arrived onsite for unit giving same error code from last repair. Confirmed Error code F6E1. Called tech line for assistance due to tech lines previous recommendations not correcting issues. Spoke to tech line and found unit overheating due to external ventilation blockage. Provided SR#7734448572. Poor air flow will have to be addressed. Tech line instructed fo further repairs until customer followed vent cleaning instructions. Customer will monitor after cleaning. If symptoms persist recommended returning to contact tech line having the console, control and vent tester on hand. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS311SDHM08

Near Austin, TX 78723

Matthew

Job Details: 09/12/2022

Arrived onsite for frigid lights not illuminating. Upon arrival inspected unit. Found failed switch. Replaced switch and tested. Unit is now functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF767SDEM01

Near Austin, TX 78717

Paul

Job Details: 09/12/2022

Arrived onsite to install previously diagnosed and ordered parts. I found that the drain pan needed to have permagum added to seal the drain pan to the drain. I installed the shims on the drain pan to flatten the drain pan. I checked the drain hose at the bottom of the unit and it was sealing properly. Call complete

We serviced a

AMANA WASHER

Model NTW4516FW3

Near Manor, TX 78653

Matthew

Job Details: 09/12/2022

"Arrived onsite to replace previously diagnosed parts. Latch mechanism is functioning. Replaced gearcase, cam, belt and shield. Calibrated and tested unit. Unit is functioning properly. Job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ00

Near Manor, TX 78653

Matthew

Job Details: 09/12/2022

"Arrived onsite for refrigerator ice maker not making ice properly, only chunks of ice. Upon arrival inspected unit. Found block of ice present in tray. Ice maker not completing cycle, defective. Also found weeping valve. Replaced Defective ice maker and valve. Tested unit and unit is functioning properly. No leaks present at this time. Job complete"

We serviced a

KITCHENAID RANGE

Model KSDB900ESS5

Near New Braunfels, TX 78130

Andrew

Job Details: 09/12/2022

"Arrived on site to test unit for loud vibration sound when cooling fan engages. Found fan was missing mounting screws and tapping against cabinet. Replaced fan and placed sound pads on all possible points of contact. Installed self tapping screws. Tested unit, unit working as designed. Customer satisfied with improvement. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS5

Near New Braunfels, TX 78130

Andrew

Job Details: 09/12/2022

Arrived on site to test unit for leaking from left corner. Found no evidence or signs of any leaks. Took door apart and everything was dry and no water marks present indicating leak. Ran multiple diagnostics and unable to replicate. Did however find a rubber piece caught underneath lower spray arm. Advised customer to periodically check for obstructions as a seized wash arm could cause a leak. Job complete.

We serviced a

KITCHENAID COOKTOP

Model KCGS556ESS02

Near Georgetown, TX 78633

Maurice R

Job Details: 09/12/2022

Arrived on site for burner not igniting. On inspection the center burner was not igniting ever time. The caps were not centered on the burners. I center all the caps. The Center burner is igniting ever time now. No gas leaks detected during time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT710PAHZ1

Near Georgetown, TX 78626

Cliff

Job Details: 09/12/2022

Arrived on site to diagnose a dishwasher that is not starting. Found ui malfunctioning and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Temple, TX 76504

Jonathan M

Job Details: 09/12/2022

Arrived on site for a dishwasher that has no power. Inspected unit and work area. Did confirm the customers complaint and check voltage underneath the unit. Disconnected the connector for the power cord and plug the unit back in to the wall. Found 123 V from the cord between line one and neutral. Unplug the power cord and reconnected the connector for the cord onto the machine and plugging it back in. The unit began to illuminate and operate as designed. Ran the unit for an auto test in the unit ran as designed. Call complete.

We serviced a

WHIRLPOOL DRYER

Model WED4815EW1

Near Pflugerville, TX 78660

Wesley

Job Details: 09/12/2022

Arrived onsite for clothes taking multiple cycles to dry and found unit was clogged with down from new towels. Repaired by clearing duct clog. Unit is now operating as designed. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF757SDHZ02

Near Temple, TX 76502

Jonathan M

Job Details: 09/12/2022

"Arrived on site for a refrigerator that is not making ice. Inspected unit and work area. Confirm the customers complaint and ran it through diagnostics. Found all tests passed with the icebox fan, ice level sensor, and a harvest. Ran unit through icemaker error codes and found an E5 (timed ice making) indicating a failed thermistor. Replaced the icemaker intestine the unit. The unit began to work and operate as designed. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Dripping Springs, TX 78620

Andrey

Job Details: 09/12/2022

"Arrived on site to test unit for vibration noise, tested unit found noise coming from back, was able to mimic noise with customer present, noise is coming from wiring harness vibrating against inverter box and condenser tube vibrating against metal cover plate, secured harness away from inverter box and added rubber pad on the metal cover were condenser line is touching, noise is now gone, advised customer to monitor if noise returns to call us back , unit is running as designed, no leaks detected job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS03

Near Dripping Springs, TX 78620

Andrey

Job Details: 09/12/2022

"Arrived on site to test unit for frost buildup in FC, tested unit found gasket sealing properly, but a lot of frozen moisture droplets in FC, inspected drain tube and found not on, hot air penetration from drain tube causing Frost buildup in FC, used silicone to seal in the air gap, advised customer to monitor and if issue still persists, give us a call, unit is running properly, no leaks detected job complete"

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC300ESS07

Near Austin, TX 78722

Joe Z

Job Details: 09/12/2022

"Arrived onsite for WATER/ICE MAKER NOT WORKING PROPERLY. Upon arrival test water dispenser. Valve energizes , but no water to dispenser. Found water line pinched from filter head to valve. Secured water line and test unit. Water dispenser now operates as designed. Ran forced harvest on ice maker and unit fill correctly. No leaks present at this time. Job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WOC54EC0AS04

Near Georgetown, TX 78633

David Z

Job Details: 09/08/2022

"Arrived on site to diagnose oven that has a latch error popping up when they tried the self clean. Tested latch and found if door is moved too fast it will trigger error, but if left alone and allowing time for the motor to properly cycle it will open and close normally, repair not needed. Customer requested we calibrate the oven due to being too hot. Performed calibration and found oven was 17 degrees hot. Removed existing 15 calibration and set to 0. Unit now working as designed.Call complete."

We serviced a

WHIRLPOOL COOKTOP

Model WCG55US0HS00

Near Georgetown, TX 78633

David Z

Job Details: 09/08/2022

"Arrived on site to diagnose cooktop that is tripping breaker. Customer advised me that almost every morning they come out and the breaker is tripped, when units are not in use. Unit shares a circuit with the vent hood as well. Checked outlets and found both outlets testing good. Ran cooktop and vent hood both several times on all settings and max power drain, and breaker does not trip. Advised customer to have an electrician come out and check the breaker and wiring, could not find faults in the appliances. Appliances would cause breaker to trip when in use, not when idle. Call complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHZ05

Near Killeen, TX 76542

Tyler

Job Details: 09/08/2022

Arrived on site for refrigerator not cooling. Upon arrival confirmed issue and found unit had lost most of the refrigerant. Found no dye present on any sealed system parts previously installed or on evap/condenser coils or heat exchanger in drip pan. Called techline and reported findings and was instructed u I had a liner leak whirlpool to contact customer on next steps. Call complete Bruce sr#7734545702

We serviced a

SAMSUNG DRYER

Model DV400EWHDR/AA

Near Georgetown, TX 78633

Maurice R

Job Details: 09/08/2022

Arrived on site to inspect dryer that had smoke come out of the back. On inspection we found the the control board and harness were black from a component failure.

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Georgetown, TX 78628

Maurice R

Job Details: 09/08/2022

"Arrived on site for unit shaking in spin mode. On inspection found the belt was partial off. The pulley was lose allowing the belt to rub on the pulley guard. Replaced the splutch to fix the issue. Tested the suspension and it was lose due to the extensive shaking over the last few months replaced the suspension. We found serval pods that were broken underneath the unit that was adding to the unit walking. The pods were clean up to help keep,the unit from moving. No leaks observed during service

We serviced a

WHIRLPOOL RANGE

Model KSGG700ESS2

Near Austin, TX 78759

Wesley

Job Details: 09/08/2022

Arrived onsite and tested oven for not maintaining temp and found unit is 30 degrees or so lower than actual temp. Calibrated to correct the difference. Tested. Unit is now operating as designed. All checks good. Advised customer on repair. All checks good.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF535SWHZ04

Near Dripping Springs, TX 78620

Luis

Job Details: 09/08/2022

"Arrived on site for water leaking from icemaker. Found fill tube not fully installed to icemaker fill cup,installed fill tube to fill cup ran icemaker water filled icemaker no leaks.

We serviced a

WHIRLPOOL REFRIGERATOR

Model GR2FHMXPS03

Near Dripping Springs, TX 78620

Luis

Job Details: 09/08/2022

"Arrived on site for greens freezing. No water leaks from freezer section,adjusted fresh food and freezer setting advised customer to rotate greens and vegetables.

We serviced a

KITCHENAID OVEN

Model KOSE500ESS03

Near Austin, TX 78758

Scott

Job Details: 09/08/2022

Arrived on site for dead wall oven. Found unit covered in roaches. Will need control and UI .

We serviced a

WHIRLPOOL OVEN

Model RBS305PVB04

Near Austin, TX 78703

Scott

Job Details: 09/08/2022

"Arrived on site for oven after preheating would lock itself like a self clean . Ran diagnostics got sensor over temp error . Resistance was way out of range . Replaced sensor . Ran preheat at couple different temps . Oven didnt shut down or door locking . All checked normal.

We serviced a

WHIRLPOOL WASHER

Model MVW7232HW0

Near Austin, TX 78750

David S

Job Details: 09/08/2022

Arrived on site for washer not completing a cycle. I inspected the unit and work area. I found the slider broken. I installed a new slide and tested the unit. It is now working as designed.

We serviced a

JENN-AIR OVEN

Model JJW2530WB00

Near Austin, TX 78726

David S

Job Details: 09/08/2022

Arrived on site for oven throwing a F8e1 low fan speed. I inspected the unit and work area. I tested both fans and found them turning on. I spoke to the customer and found out it is happening when both ovens are turned on. The customer primarily uses the top oven. I installed a new blower motor. I tested the motor and it is working.

We serviced a

KITCHENAID DISHWASHER

Model KDTE404DSS0

Near Austin, TX 78730

David S

Job Details: 09/08/2022

"arrived on site for dishwasher not dissolving the pod. I inspected Ted the unit and work area. I found fault codes F6e1 low no water, f6e6 cool water, f5e1 door stuck open. I put the unit through a diagnostics cycle and found it not filling with water. I found the water shut off at the wall. I turned the water on and let it run through a diagnostics cycle. I found it working as designed.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS526SIAH00

Near Austin, TX 78731

David S

Job Details: 09/08/2022

Arrived on site for filter housing leaking. I inspected the unit and work area. I found the inlet line to the filter housing cracked and leaking everytime water is called for.I installed a new water line. I tested the unit. It is now working as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF518SAHM

Near Dripping Springs, TX 78620

Kevin

Job Details: 09/08/2022

"Arrived on site and replaced heating element diagnosed by previous technician, after replacement confirmed is working properly by running a diagnostic cycle. Found saved error code 71 and discussed running the hot water before starting a cycle with customer to prevent any further issues with heating elements.

We serviced a

WHIRLPOOL VENTHOOD

Model UXD8630DYS5

Near Dripping Springs, TX 78620

Kevin

Job Details: 09/08/2022

"Arrived on site and inspected vent hood and found it will not rise up on its own and will not stay up. Cooktop installed is a 30 inch electric and will not be a problem to work on vent hood with a single technician.

We serviced a

WHIRLPOOL RANGE

Model WGE745C0FS01

Near Austin, TX 78734

Kevin

Job Details: 09/08/2022

Range will need temperature sensor, main control, right front element and right front infinite switch.

We serviced a

KITCHENAID REFRIGERATOR

Model KUIX535HPS00

Near Austin, TX 78746

Luis

Job Details: 09/08/2022

"2104#Arrived on site for thin ice. Ran diagnostics weak water flow from valve,unit passed all other diagnostic test. Replaced defective valve,tested water flow good unit passed all diagnostic test.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRF992FIFM00

Near Austin, TX 78741

Kevin

Job Details: 09/08/2022

"Arrived on site and found customer is experiencing door alarm going off, on arrival and during service visit it isnt going off. Found a food item applying pressure from inside but alarm isnt going off. Sent a short video to KB/service management. Spoke with techline and there is no way to completely turn off door switch tech line said door switches and cabinet user interface (Eyebrow assembly)may need to be replaced to correct the issue 7734539485.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near Belton, TX 76513

Tyler

Job Details: 09/08/2022

"Arrived on site for washer not turning on. Upon arrival confirmed issue. Found stabled/properly polarized power supply at outlet. Found unit had shorted due to drain pump shorting out within windings. W11419171 (ACU), W11396717 (drain motor)"

We serviced a

WHIRLPOOL WASHER

Model MVWB880BW0

Near Temple, TX 76502

Tyler

Job Details: 09/08/2022

"Arrived on site for washer needing previously diagnosed parts. Upon arrival found bearing kit siezed onto tub, motor parts and couldnt be safely removed.W10381078 (outter basket), 8565177 (rotor), W10419333 (stator), WPW10137698 (shield/discontinued), 280142 (buffers (x4)/discontinued), 8534042 (screws(x6)), W10222008 (filter/discontinued), WP8533928 (screw).

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIS18NNZB0

Near West, TX 76691

Jonathan M

Job Details: 09/08/2022

"Arrived on site for an ice machine that is not making ice. Inspected unit and work area. The customer advised that the unit stopped making ice and began forming an ice clump on top of the evaporator plate. After unplugging it for a few days, they attempted to run the unit again and found the unit would not cool at all. The unit will just recycle water over the evaporator plate and will not make any ice. Checked the evaporator plate and found no frost pattern on the evaporator plate at all when the customer had started a cycle prior to my arrival. Found the entire cabinet hot and water temperature was room temperature. When I turned off the unit, I heard a hiss coming from the evaporator indicating a leak.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM5

Near Austin, TX 78739

Leonardo

Job Details: 09/08/2022

arrived on site to test unit for unit not drying. Test unit and found bad heating element. Customer had heating element replaced element test unit and unit test good job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF530PAYM7

Near Austin, TX 78737

Leonardo

Job Details: 09/08/2022

Arrived on site to test unit for heating element getting red hot. Found control board burner out keeping element on will need new control board

We serviced a

KITCHENAID REFRIGERATOR

Model KSSS48QKW00

Near San Marcos, TX 78666

Andrew

Job Details: 09/08/2022

Arrived on site to replace previously diagnosed filter head and inlet valve. Valve was previously diagnosed but customer was able to provide a direct replacement. Replaced filter housing and inlet valve. Unit is currently working as designed.

We serviced a

GE REFRIGERATOR

Model GSH25JSRFSS

Near Austin, TX 78722

Joe Z

Job Details: 09/08/2022

"Arrived onsite for LEAKING WATER OUT ONTO THE FLOOR LEAKING FROM UNDERNEATH. Upon arrival inspected unit and found water leaking from water line at the fill valve from manifold. Need to replace manifold, customer also wanted to replace valve. Replaced manifold and valve. Test unit and no leaks at this time.

We serviced a

KITCHENAID ICE MACHINE

Model KUIX505ESS2

Near Bertram, TX 78605

Vincent

Job Details: 09/08/2022

"Arrived on site for icemachine, inspected unit and work area. Tested unit and had no power. Tested voltage coming from wall and was good. I then tested the external drain pump and found it bad.I then tested unit and its now operating as designed. No leaks where observed during service. Job completed.

We serviced a

MAYTAG REFRIGERATOR

Model MFX2876DRM00

Near Round Rock, TX 78681

Lou

Job Details: 09/08/2022

"Arrived on site to inspect refrigerator defrosted and water pooling in the freezer section. Upon further inspection, I found the freezer section warm and the fresh foods section cooling but not where it should be temp wise. I found no frost pattern on the FC evaporator and the RC evaporator engulfed in ice/frost. Also found the coils dirty and customer cleaned them. Placed the unit in diagnostics and tested in test 4 and the unit continued to fail. I tested the compressor and it is ramping up in speed. I found the RC evap drip pan badly warped, as well. The deli control was on and the harness was good. I advised the customer of the issues weve been finding with this and another model and had the customer read the disclaimer provided by management. No water leaks observed during service, job completed."

We serviced a

UNKNOWN DISPOSAL

Model 5-84A

Near Round Rock, TX 78664

Wesley

Job Details: 09/08/2022

"Arrived onsite for failed disposal Completed repair. All checks good."

We serviced a

KENMORE WASHER

Model 110.2002201

Near Georgetown, TX 78628

Lou

Job Details: 09/08/2022

"Arrived on site to inspect washer banging around in spin cycle. Upon further inspection, I pushed down on the wash basket and when it came back up, it bounced around and didnt come straight up. I demonstrated to the customer as well. I removed and replaced the rods and tested and unit is operating as designed. I demonstrated to the customer how the basket is supposed to come back up when pushed down. No water leaks observed during service, job completed."

We serviced a

WHIRLPOOL OVEN

Model KEBS107SSS04

Near Georgetown, TX 78628

Lou

Job Details: 09/08/2022

"Arrived on site to inspect wall oven broken parts. Upon further inspection, I found the inner door glass of the unit door had been broken. I installed the new glass and tested the door operation and it is operating as designed. Job completed."