Service History 306 - Appliance Express

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW2

Near Cedar Creek, TX 78612

Joe Z

Job Details: 10/10/2022

"Arrived onsite for Vibration. It seems like a belt is loose or washer not level. Bounces around too much. Upon arrival ran diagnostics and there were no saved error codes. Inspected basket and found suspension is shot. Also found floor leveling is way off, causing unit to stand tilted. Ran manual test to ensure all other components are operating correctly. All other components passed. Need to replace suspension. Replaced suspension and leveled the unit. Test unit and unit operates correctly. No leaks present at this time time. Job complete.

We serviced a

KENMORE OVEN

Model 790.78903

Near Austin, TX 78728

Wesley

Job Details: 10/10/2022

Arrived onsite for lower oven not heating. Verified ignitor failure. Verified proper voltage of 120v to the ignitor and discovered old ignitor to have shorted. Replaced ignitor and tested. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL WASHER

Model CAE2795FQ1

Near Georgetown, TX 78628

Paul

Job Details: 10/10/2022

"Arrived on site for washer, inspected unit and work area to install previously diagnosed parts. Found balancing ring completely loose from basket and gearcase shaft warped. Replaced basket, gearcase, and pulley shield, then entered diagnostics. Cleared error code F1E2 and had CX start a load of laundry. Explained to CX to use the mixed cycle setting so unit will get enough water to the clothes to keep them from binding. No error codes present during service, no water leaks present at time of service. Job complete.

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM9

Near Mustang Ridge, TX 78610

Kevin

Job Details: 10/10/2022

"Arrived on site and inspected dishwasher and found it is not heating. Inspected heating element and found left connector is loose. After resetting confirmed correct operation by running a diagnostic cycle, job"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM6

Near Niederwald, TX 78640

Kevin

Job Details: 10/10/2022

"Arrived on site and inspected dishwasher and did not find any save error codes. Ran diagnostic cycle and all functions are operating properly. Ensure heating element is running. Discussed drying expectations with homeowner, rinse aid should be used every time and water should be run in the kitchen sink until it is hot before starting dishwasher, job complete"

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Round Rock, TX 78665

Vincent

Job Details: 10/10/2022

"Arrived on site for microwave, inspected unit and work area. CX complaint there was noises when microwave fan would come on. Tested unit and found that the noise they where concern about was the flap that opens and closes when in operation. Unit is operating as designed. Job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF540PADM3

Near Austin, TX 78747

Leonardo

Job Details: 10/10/2022

Arrived on site to test unit for unit not draining. Test unit and found plug still on garbage disposal. Removed plug test unit and unit test good job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Pflugerville, TX 78660

Wesley

Job Details: 10/10/2022

Arrived onsite and found unit operating with noise due to installation problem. Verified proper voltage and proper fan function and heating. Adjusted installation to quiet operation. All checks good. Unit is now operating as designed.

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78727

Wesley

Job Details: 10/10/2022

Arrived onsite and replaced sump and motor and spray arms. Unit is now operating as designed. Advised customer on repair.

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Austin, TX 78758

Wesley

Job Details: 10/10/2022

Arrived onsite for glitching and control errors and spontaneous operation when in standby. Replaced control and tested function. Unit is now operating as designed. Advised maintenance on repair.

We serviced a

MAYTAG WASHER

Model MVWB855DC3

Near New Braunfels, TX 78130

Andrey

Job Details: 10/10/2022

"Arrived on site to test unit for UI issues, customer stated that they had a different company come out and replace control and after they left the unit did not function properly so he cycled power the unit has been running good but still want me to check, ran diagnostic cycle found no stored error codes, all components are working properly, inspected drain hose and found it shoved to far into the drain, secured drain properly, advised customer to monitor and if any issues arise call warranty, at this time unit is running as designed, no leaks detected job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS0

Near Lago Vista, TX 78645

Vincent

Job Details: 10/10/2022

"Arrived on site for dishwasher, inspected unit and work area. Gained access to heating element to replace with new and improved one. Tested unit and its operating as designed. No leaks where observed. Job completed."

We serviced a

WHIRLPOOL MICROWAVE

Model WMH32519HZ07

Near Mustang Ridge, TX 78610

Kevin

Job Details: 10/10/2022

"Arrived on site and inspected microwave and found Fantis working properly through home but blower is stuck, after clearing it blower is running properly, job complete"

We serviced a

WHIRLPOOL RANGE

Model WFG320M0BS3

Near Hutto, TX 78634

Cliff

Job Details: 10/10/2022

Arrived on site to replace previously ordered parts for range. Replaced foot and foot came with bracket. Second bracket wasn't needed. All is working properly at this time and job is complete.

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Leander, TX 78641

Kimo

Job Details: 10/10/2022

Arrived onsite to install previously diagnosed part . Upon arrival I installed new drive belt and tested unit and found unit operating as designed. Job complete.

We serviced a

MAYTAG WASHER

Model MVW7230HW0

Near San Marcos, TX 78666

Andrey

Job Details: 10/10/2022

"Arrived on site to test unit for not washing, customer stated that it does not agitate and fills with water and drains it right out, tested unit found in diagnostics cycle water filled but did not do anything else, replaced control board ran diagnostics cycle, all components tested good, put unit into quick wash unit filled with water and started to wash, customer was present for the test, advised not to overload wash, overload error code was present in the system, unit is running as designed, no leaks detected job complete"

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BB2

Near Maxwell, TX 78656

Andrey

Job Details: 10/10/2022

"Arrived on site to test unit for failed gasket, tested unit found failed gasket broken in two corners, replaced gasket, repair still covered under the one year company warranty, unit is functioning properly, job complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, TX 78738

Luis

Job Details: 10/10/2022

"Arrived on site. Customer defrosted unit,removed cover,good continuity on thermal fuse,replaced bimetal with a 60? defrost bimetal,powered unit on compressor and fans powered on."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78744

Joe Z

Job Details: 10/10/2022

Arrived onsite to install previously ordered parts. Installed new inlet .Also found kinked drain hose. Connected drain hose correctly. Test unit. Unit operates as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WTW8040DW4

Near Del Valle, TX 78617

Joe Z

Job Details: 10/10/2022

Arrived onsite for ITS MAKING A LOUD NOISE. Upon arrival ran diagnostics and found no error codes. Customer stated that she heard a metal to metal type sound but has not heard it anymore. Inspected unit and found front of unit is not leveled. Leveled feet and test unit by running high speed spin on diagnostics. Cannot duplicate the metal to metal sound. Unit is operating as designed. No leaks present at this time. Job complete

We serviced a

WHIRLPOOL WASHER

Model WFW6620HC2

Near Bastrop, TX 78602

Joe Z

Job Details: 10/10/2022

Arrived onsite for MAKES A TERRIBLE BANGING NOISE IN THE SPIN CYCLE. Upon arrival ran diagnostics and there was no error codes. Ran a drain and spin cycle without clothes and unit is operating correctly. Ran a quick cycle with clothes and unit shakes. Ran a drain and spin cycle with wet clothes and unit indeed shakes a lot. Found pedestal was very un leveled. Leveled the pedestal and test the unit. Unit now operates correctly. Job complete . No leaks present at this time. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDF331PAHS1

Near Jarrell, TX 76537

David Z

Job Details: 10/10/2022

"Arrived on site to diagnose dishwasher that was not properly draining. On arrival spoke with homeowner who says it works fine now, but had a slow fill due to water softener issues that have since been resolved. I tested the unit and confirmed all functions are working as designed, and no error codes are present. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Bastrop, TX 78602

Joe Z

Job Details: 10/10/2022

Arrived onsite for for door falls down and has no tension. Upon arrival inspected unit and found both hinge sleeves have failed.need to replace sleeves. Installed new sleeves and door now opens and closes correctly. No leaks present at this time. Called SAFTEY and explained my findings. No safety issue at this time . SR#7734750153.Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model KRFC704FPS05

Near Georgetown, TX 78628

Maurice R

Job Details: 10/10/2022

"Arrived onsite for refrigerator not cooling in FC. Took temps in the FC was -10? the freezer was set -6? took temps on RC was 33? fridge was set 35?. Set the FC to 0? and the RC to 37?. Wait 15 minutes and took another reading found the FC was -5 and the RC was 37?. Told CX to gives us a call if anything changes. The unit is brand new, been operating for 8 days now."

We serviced a

MAYTAG DISHWASHER

Model MDB7959SHK0

Near Canyon Lake, TX 78133

Andrew

Job Details: 10/10/2022

"Arrived on site and replaced previously diagnosed control and console. Tested unit, unit working as designed. No leaks detected. Job complete."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT112CZJZ00

Near Killeen, TX 76542

Tyler

Job Details: 10/10/2022

Arrived on site for refrigerator needing previously diagnosed sealed system. Upon arrival recover refrigerant them installed required parts and pool vacuum. Recharge system with 41 grams of r600. Found no leaks and informed customer to give unit 24 hrs to stabilize temps. Call complete

We serviced a

WHIRLPOOL FREEZER

Model WZF79R20DW06

Near Jonesboro, TX 76538

Jonathan M

Job Details: 10/10/2022

Arrived on site for a freezer that is not cooling. Inspected unit and work area. Customer advised that the lights are on but the lights on the control do not work in the unit does not even attempt to cool. Pressed and held the temperature selection switch and found the control come on. The unit began to cooling operate as designed. I advised the customer that the issue he had was that his unit was set for cooling off and went over the user guide. The unit is working as designed. Call complete.

We serviced a

KITCHENAID REFRIGERATOR

Model KRMF706ESS05

Near Gatesville, TX 76528

Jonathan M

Job Details: 10/10/2022

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the compressor and vacuum down the unit. You know how the vacuum for 20 minutes. Charge the unit with 56 g of R600 and tested the unit. The unit began to cool and operate as designed. Advise the customer to keep an eye on the unit over the next 30 days. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KPS0

Near Austin, TX 78732

David S

Job Details: 10/10/2022

Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range of the service pointer. I Installed the new heating element according to the pointer. I tested the unit and found it working as designed. Job complete.

We serviced a

WHIRLPOOL DRYER

Model WED6620HW2

Near Lakeway, TX 78734

David S

Job Details: 10/10/2022

Arrived on site for Whirlpool dryer not heating. I inspected the unit and work area. The custijer stated the unitbwould not power on and when it did. It showed an f6e1 acu miscommunication error code. I found good voltage to the unit and found all fuses and heating element ls intake. I replaced the main control and the ui. I powered the unit on and found it working as designed. Job complete.

We serviced a

KITCHENAID DISHWASHER

Model KDFM404KBS0

Near Austin, TX 78749

Leonardo

Job Details: 10/10/2022

Arrived on site to replace heating element from special project. Replaced element test unit and unit test good job complete.

We serviced a

WHIRLPOOL RANGE

Model WFE320M0JS0

Near Austin, TX 78749

Leonardo

Job Details: 10/10/2022

Arrived on site to test unit for unit over heating. Test unit and found bad sensor. Sensor reading high temp at room temp. Replaced sensor test unit and unit test good job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS588FIHZ04

Near Wimberley, TX 78676

Andrey

Job Details: 10/10/2022

"Arrived on site to to test unit for no ice production and water not dispensing, tested unit found valve humming and water trickling from dispenser, removed filter and all water pressure went back to normal,advised customer to buy new filter , ice maker cycled and filled with water, customer had a issue with loud humming noise, exposed compressor and tried to mimic the noise with no success, zip tied wires together around compressor due to possible noise coming from wire vibrating against customer, clean out compressor from all pet hair and demonstrated to customer how to do it in the future to prevent compressor from overheating, advised customer to monitor and if the noise returns, take video and send it in to office, at this time unit is running as designed no leaks detected job complete"

We serviced a

MAYTAG DISHWASHER

Model MDB9959SKZ0

Near Gatesville, TX 76528

Jonathan M

Job Details: 10/10/2022

Arrived on site for a dishwasher that has a special project to replace the heater. Inspected unit and work area. Confirmed the customers unit was within range of the service pointer. Replaced the heater and tested the unit. The unit began to work and operate as designed with no leaks present. Call complete.

We serviced a

KITCHENAID DISHWASHER

Model KDTM404KBS0

Near Austin, TX 78729

David S

Job Details: 10/10/2022

Arrived on site to install a new heating element according to service pointer W11540964. I verified the model and serial number fall in range for the service pointer. I installed a new heating element according to the service pointer. Job complete.

We serviced a

MAYTAG DISHWASHER

Model MDB9979SKZ0

Near Briarcliff, TX 78669

Justin

Job Details: 10/10/2022

"Arrived on site to install previously diagnosed parts. I installed the new gasket, inlet assembly, and nut. I then test the unit and found it running as designed with no leaks present at the time of service. Call complete."

We serviced a

KITCHENAID REFRIGERATOR

Model KRFC704FSS01

Near Johnson City, TX 78636

Andrew

Job Details: 10/10/2022

Arrived on site to test unit for no ice production. Found icemaker stuck mid cycle and not responding to diagnostics. Cycled power to unit and icemaker responded but got E2 error(lost home position). Replaced icemaker and got PA in diagnostics. No leaks detected. Job complete.

We serviced a

MAYTAG WASHER

Model MVW6230HW2

Near Austin, TX 78738

Justin

Job Details: 10/10/2022

"Arrived on site for a washing machine making an abnormal clicking noise. On arrival the customer had a video of the noise. I found the noise occurring during spin and it sounded almost like a card in spokes. I put the unit into diagnostics mode and found no stored error codes. I then manually activated spin, agitate, and a diagnostics cycle to found the unit running as designed with no abnormal noise. I then loaded the unit and ran it to find no abnormal noise. I gained access to the bottom of the unit and found it running as designed. At the time of service I could not replicate the failure. Call complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78738

Leonardo

Job Details: 10/10/2022

Arrived on site to replace control board and ui board. Replaced both parts test unit and unit washing correctly job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT318FMDM09

Near Austin, TX 78730

Wesley

Job Details: 10/10/2022

Arrived onsite for ice maker leak found fill spout backed out of place and leaking fill water into fc. Corrected fill spout placement by inserting the proper length into the fill cup. Unit is now operating as designed. Removed ice and advised customer on repair.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL0

Near Austin, TX 78730

Wesley

Job Details: 10/10/2022

Arrived onsite and replaced the outer panel to repair door latch issue. Unit is now operating as designed. All checks good.

We serviced a

KITCHENAID DISHWASHER

Model KDTE204KPS1

Near Leander, TX 78645

Vincent

Job Details: 10/10/2022

"Arrived on site for dishwasher, inspected unit and work area. CX complaint was insulation not installed correctly. Adjusted the kick plate and tucked in the insulation. Unit is now installed correctly. O leaks where observed during service."

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL0

Near Horseshoe Bay, TX 78657

Lou

Job Details: 10/10/2022

"Arrived on site to inspect dishwasher leaking water. Upon further inspection, I placed unit in diagnostics showing error code F8E4. Cleared the code and continued with testing. During the wash cycle of testing, I found water leaking from the left side overflow tube. After several tests, I finally pin pointed the leak coming from the lower corner of the door gasket. I adjusted the gasket and retested several times and the unit did not leak anymore. I advised the customer of my findings and to monitor the unit. I recommended they call it in for service if they see water leaking or if the unit has the F8E4 error code again. I cleaned the drip pan and float switch and placed them back into position. No water leaks observed at the end of service, job completed."

We serviced a

WHIRLPOOL DISHWASHER

Model WDT750SAKZ0

Near Austin, TX 78748

Kevin

Job Details: 10/10/2022

"Arrived on site and replaced heating element per service pointer, job complete"

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Georgetown, TX 78628

Maurice R

Job Details: 10/10/2022

"Arrived onsite for dishwasher not draining. On inspection found the plug was still in the garbage disposal, removed the plug put the unit into diagnostics mode in the drain pump was not working and it was making clicking noise. Replaced pump put the unit back in diagnostics mode and it completed the diagnostics cycle. The unit is working as designed. No water leaks detected during service."

We serviced a

WHIRLPOOL WASHER

Model NTW4516FW3

Near Oglesby, TX 76561

Jonathan M

Job Details: 10/10/2022

Arrived on site for a washing machine that is not spinning. Inspected unit and work area. Ran unit through diagnostics an attempt to get the unit to spend. Found the unit humming but not actually spending. When ahead and replace the capacitor and test at the unit. The unit began to work and operate as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325SDHW05

Near Johnson City, TX 78636

Andrew

Job Details: 10/10/2022

Arrived on site to test unit for no ice production. Found ice maker stuck mid cycle and not responding to diagnostics. Replaced ice maker and unit working as designed. No leaks detected. Job complete.

We serviced a

KITCHENAID MICROWAVE

Model KMBD104GSS01

Near Killeen, TX 76549

Tyler

Job Details: 10/10/2022

Arrived on site for microwave not heating. Upon arrival confirmed issue. Found cause of failure was right side door switchs failure to be activated. Readjusted interlocks and door and found unit could heat on all tests preformed. Call complete

We serviced a

WHIRLPOOL DRYER

Model WHD560CHW2

Near Canyon Lake, TX 78133

Andrew

Job Details: 10/10/2022

"Arrived on site to replace drive motor per Techline. Replaced motor, unit working as designed. Job complete."

We serviced a

MAYTAG WASHER

Model MVW6200KW0

Near Killeen, TX 76549

Tyler

Job Details: 10/10/2022

"Arrived on site for washer not cycling correctly. Upon arrival confirmed issue. Found cause of failure was gearcase leaking oil, cap also failed which lead to actuator arm breaking mid cycle. Oil covered cam and belt. Replaced all required parts then reassembled and tested unit. Found washer working as designed with no leaks, call complete"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ01

Near Leander, TX 78641

Kimo

Job Details: 10/10/2022

"Arrived onsite for refrigerator that is not cooling properly. Upon inspection I found that the evap was clogged with frost. I cleared the frost and tested the thermistor and the defrost heater and found that they where all good I put unit into a forced defrost no found that the heater came on then I switched the defrost mode to basic as it was set to adaptive. I check that all the fan where operating properly and they where I tested the compressor and found that it would star and run normally. Upon further inspection I found that the unit was not leaved Which can cause the doors is not to seal properly, i corrected this.I also noticed when I arrived The freezer was packed with food I did advise the customer that whenever pack in the freezer to leave enough space so that the vents can get adequate airflow. I checked the drain tube found that it was clear and sealed up well. unit began cooling again as air flow returned. Job complete."

We serviced a

WHIRLPOOL DISHWASHER

Model WDF330PAHS4

Near Andice, TX 78628

Kimo

Job Details: 10/10/2022

Arrived onsite for dishwasher that is not going through wash cycle. Upon inspection I found that the unit had a wash motor not running code stored. I cleared code and found that the unit didnt run. I replaced the monad that unit and found unit operating as designed no leaks. Job complete.

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Mustang Ridge, TX 78610

Kevin

Job Details: 10/10/2022

"Arrived on site and inspected range, bubble solution all connections on all valves and did not see any gas leaking. Found left front valve is stuck slightly open and after resetting it it is working properly. No further repairs required at this time, job complete"

We serviced a

KITCHENAID DISHWASHER

Model KDFE204KPS0

Near Horseshoe Bay, TX 78657

Lou

Job Details: 10/10/2022

"Arrived on site to insect dishwasher clean light flashing. Upon further inspection, I found the unit unplugged and plugged it back in. Placed the unit in diagnostics showing error code F8E4. Cleared the code and continued with testing. During testing, I removed the drip tray from the float switch and found water in the tray. The unit operated as designed. During testing, I found a large amount of rinse aid suds in the tub. It appears that when the customer put rinse aid in the dispenser, instead of removing the cap, they sprayed the liquid into the dispenser getting rinse aid on the dispenser and door. Customer said the unit has never functioned as the clean light automatically came on when they attempted to run a cycle. I cleaned the suds from the unit and removed and replaced the float switch due to not being able to get all the water out the old one. Retested and unit continues to operate as designed. I made recommendations for use and care, as well as, detergent and rinse aid use. No water leaks observed at the end of service, job completed"

We serviced a

MAYTAG WASHER

Model MVWC565FW2

Near Harker Heights, TX 76548

David Z

Job Details: 10/10/2022

"Arrived on site to diagnose washer that customer says had leaked. Checked around washer and didn't find any signs of a leak. Found hoses were reversed, cold and hot backwards. Reversed hoses and ran test cycle. Couldn't find a leak in test cycle. Ran clean washer cycle and shook basket around to see if i could find any leaks. Let unit run while agitating a large amount of water and did not find any leaks. Advised to have customer follow up with details if issue returns, but all is working as designed at time of service. Drain may be locking after running multiple cycles, or unit was overfull and caused some water to go over the tub ring. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW4955HW2

Near Harker Heights, TX 76548

David Z

Job Details: 10/10/2022

"Arrived on site to diagnose washer that gave off noise and a burning smell. Examined unit and found the bolt holding the cam pulley on had loosened, and cam pulley wobbled till the belt came off and sliced into the cage. Called findings into safety and advised the repair is a new cam and belt. Safety approved a concession for the repair, W14IF50WPL1. Replaced cam and belt and calibrated. Unit working as designed. Call complete."

We serviced a

WHIRLPOOL WASHER

Model WTW5057LW0

Near Temple, TX 76501

David Z

Job Details: 10/10/2022

"Arrived on site to diagnose washer that was banging when in use. Checked unit and found it was not leveled at all on install. Foundation of house is badly shifted and has a serious downward angle in laundry area. I leveled the unit as close to centered as possible and verified with my level. Based on the shift in the house, the legs are maxed out for adjustment. Advised customer may need to have a platform made to level if issues get any worse. Tested and found basket is no longer banging front of unit. Call complete."

We serviced a

WHIRLPOOL RANGE

Model WFE505W0HB3

Near Temple, TX 76501

David Z

Job Details: 10/10/2022

Arrived on site to diagnose range with non functional right rear burner. Customer said they had heard it zap and it stopped working. Checked burner and found the element coil burnt. Replaced element and tested. Verified working as designed. Call complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRT311FZDM01

Near Pflugerville, TX 78660

Cliff

Job Details: 10/10/2022

Arrived on site to replace sealed system in refrigerator. Replaced ordered parts and vacuumed unit. Charged unit with refrigerant and all is working properly at this time. No leaks were found at time of service.

We serviced a

MAYTAG RANGE

Model MGR8800FZ2

Near Round Rock, TX 78665

Cliff

Job Details: 10/10/2022

"Arrived on site to diagnose a range that is not level. Adjusted leveling of unit to proper position. All is working properly at this time, and door is level within 1/32 of an inch to console."

We serviced a

KITCHENAID COOKTOP

Model KCGS350ESS00

Near Georgetown, TX 78628

Vincent

Job Details: 10/10/2022

"Arrived on site for cooktop, inspected unit and work area. CX complaint was middle burner not staying on. Tested unit and replaced the manifold with valves. Tested unit and its now operating as designed. Tested for leaks with my bubble leak detector and no leaks where found. Job completed."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPA01

Near Austin, TX 78737

Luis

Job Details: 10/10/2022

"Arrived on site for water leaking. Brand new house built,under construction. Pulled unit out from enclosure found leak at water line source connection to unit,ran diagnostics ran water through system had water drain from pump no leaks. Customer will need to have water line replaced."

We serviced a

WHIRLPOOL ICE MACHINE

Model KUIX535HPS01

Near Austin, TX 78747

Luis

Job Details: 10/10/2022

"Arrived on site for no,ice. Found unit not powering on diagnosed a defective pump,replaced pump assembly,ran water through pump no leaks,water drained from pump no leaks at tubing and connections."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS571CIHZ04

Near Austin, TX 78747

Luis

Job Details: 10/10/2022

"Arrived on site. Freezer temperature reading 2? no ice build up on evaporator cover,good strong air flow,ran diagnostics changed defrost setting to basic,ran heater test passed."

We serviced a

MAYTAG RANGE

Model MER6600FZ5

Near Austin, TX 78753

Matthew

Job Details: 10/10/2022

Arrived onsite to replace faulty control. Replaced control and tested. Unit still not functioning properly. Ran test and found bake element OL. Disassembled and removed side panel. Found hidden element failed in several places. Replaced bake element. Tested unit and unit is now functioning properly. Heated to 350 degrees to allow oils to burn off. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS555SIHZ06

Near Austin, TX 78723

Matthew

Job Details: 10/10/2022

"Arrived onsite to replace faulty compressor. Replaced compressor, dye dryer and access valve. Pulled vacuum and held. Charged per spec and tested unit. Unit compressor is running and unit began cooling. Advised customer to give 24-48 hrs to monitor temperature before use. Job complete"

We serviced a

WHIRLPOOL DRYER

Model WED5620HW2

Near Austin, TX 78723

Matthew

Job Details: 10/10/2022

Arrived onsite for dryer not heating. Upon arrival inspected unit. Verified proper 240vac at terminal block. Unit powered on and is tumbling. Disassembled unit and found thermal cutoff OL. Replaced cutoff. Tested unit and unit is functioning properly. Recommended customer have external ventilation checked. Job complete

We serviced a

WHIRLPOOL RANGE

Model WFG550S0HZ2

Near Austin, TX 78724

Matthew

Job Details: 10/10/2022

Arrived onsite for center burner not igniting properly. Upon arrival inspected unit. Found debris in burner ports not allowing gas to flow freely and ignite. Cleared debris and tested. Unit is now functioning properly. Job complete

We serviced a

JENN-AIR DISHWASHER

Model JDPSS244LL2

Near Austin, TX 78724

Matthew

Job Details: 10/10/2022

Arrived onsite to replace damaged outer door panel. Replaced panel. Tested unit and unit is functioning properly. Job complete

We serviced a

WHIRLPOOL DISHWASHER

Model WDT730PAHZ0

Near Austin, TX 78757

Matthew

Job Details: 10/10/2022

Arrived onsite to replace damaged panel. Replaced panel and tested. Unit is functioning properly. Job complete

We serviced a

WHIRLPOOL OVEN

Model WOS51EC0HS02

Near Georgetown, TX 78628

Maurice R

Job Details: 10/10/2022

Arrived onsite for oven not heating. On inspection the lights were not working and the fan was not coming on. CX stated that the did a self cleaning on the oven and this issue of not heating appeared. They were having other issue before the self cleaning was done.changed out the control board and it fixed the issues. Lights are working fan now comes on and it heats. Tested unit to 350? . The oven is operating as designed from manufacture.

We serviced a

WHIRLPOOL VENTHOOD

Model WVW53UCOFS3

Near Dripping Springs, TX 78620

Leonardo

Job Details: 10/10/2022

Arrived on site to test unit for fan shaking. Test unit and found fan blades broken making fan shake. Replaced fan motor test unit and unit test good job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH31017HS09

Near Georgetown, TX 78626

Gerry C

Job Details: 10/10/2022

Arrived to inspect noise. The CX advised me the unit would engage the blower when they were cooking on the gas range installed below the unit. I advised the CX that it is normal operation and expected and referenced the manual. Operational test good.

We serviced a

WHIRLPOOL DISHWASHER

Model JDPSS244LL1

Near Liberty Hill, TX 78642

Kimo

Job Details: 10/10/2022

Arrived onsite to install previously diagnosed part. Upon arrival I installed new DW door panel and tested unit and found unit operating as designed job complete.

We serviced a

WHIRLPOOL REFRIGERATOR

Model JFFCF72DKL04

Near Austin, TX 78756

Matthew

Job Details: 10/10/2022

Arrived onsite for for left refrigerator door not closing properly and freezer door not closing properly. Upon arrival inspected unit. Found mullion not engaging catch. Adjusted mullion rail and door now closes properly. Inspected freezer door and found that door needs firm close from center. Pushing from the left or right only will not put equal force on the rails and leave a gap between the seal. Closing from the center allows the door to close completely. Job complete

We serviced a

GE RANGE

Model CGS990SET7SS

Near Round Rock, TX 78665

Gerry C

Job Details: 10/10/2022

"Arrived to instal previously diagnosed and ordered parts. I attempted the main control and the issue changed, but persisted at a more regular rate of tripping the circuit breaker after approximately 30 seconds, vs the prior rate of 20 seconds to two minutes. I separately, at the loads and then at the control, unloaded every possible line VAC load and the issue persisted and all items tested within MFG specifications. The issue likely resides within the failed upper oven control and the CX does not want to proceed with that part of the repair due to the cost of the part. Nothing further can be done to resolve and the CX will be replacing the unit. I uninstalled the control and no further charges collected. No gas leaks detected during service."

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRX735SDHZ03

Near Georgetown, TX 78628

Maurice R

Job Details: 10/10/2022

Arrived onsite for previously diagnosed part. On inspection found the RC was at 40? the CX had been opening the door before I arrived. I put my meter in the RC in recorded 35? over 35 minutes. Set temps in RC to 39? and FC is set to 35?. Installed the right door gasket and formed the CX it will be about 48 hrs before the gasket set into position.

We serviced a

JENN-AIR DISHWASHER

Model JDPSS246LL0

Near Dripping Springs, TX 78620

Leonardo

Job Details: 10/10/2022

Arrived on site to replace sump and motor. Replaced sumpAnd motor test unit no leaks present unit washing correctly job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model KMBD104GSS

Near Driftwood, TX 78619

Leonardo

Job Details: 10/10/2022

Arrived on site to test unit for unit door not closing all the way. Test unit and found door key not making contact with switch on right side. Adjusted switch holder test unit and unit test good job complete.

We serviced a

WHIRLPOOL MICROWAVE

Model WMH53521HZ4

Near Austin, TX 78717

Paul

Job Details: 10/10/2022

"Arrived on site for microwave, inspected unit and work area. CX complaint is that unit shuts off after a few seconds. Inspected unit and found interlock switches faulty. Replaced interlock switches and tested unit. Unit is operating as designed. Job complete."

We serviced a

WHIRLPOOL RANGE

Model WEE510S0FS2

Near Round Rock, TX 78681

Paul

Job Details: 10/10/2022

"Arrived on site for range, inspected unit and work area. CX complaint is that unit constantly beeps and flashes an error. Entered diagnostics and found error code F1E2 present. Cleared error code and tested unit. Unit is operating as designed. Job complete."

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Round Rock, TX 78681

Paul

Job Details: 10/10/2022

"Arrived on site for dishwasher, inspected unit and work area for warranty heating element replacement. No water leaks present at arrival. Pulled unit and replaced heating element per WP request. Ran unit through diagnostic cycle and no error codes were found. No water leaks present during service. Job complete."

We serviced a

WHIRLPOOL OVEN

Model WFG505M0BS3

Near Austin, TX 78717

Paul

Job Details: 10/10/2022

Arrived on site for range to install previously diagnosed parts. Inspected unit and work area. Checked with claims to see if outer door would be covered under warranty.

We serviced a

KITCHENAID COOKTOP

Model KICU500XSS00

Near Killeen, TX 76541

Tyler

Job Details: 10/10/2022

Arrived on site for cooktop not turning on after customer to popping noise. Upon arrival compounds and playing upon further disassembly and inspection I found cause of failure was the main control board underneath had burnt out. I didnt found that module control that we were sent with was defective on site and informed customer we would have to reschedule once availability of new module is known. ; ordrng 1 W10857230 (Module) and 1 W10328453 (Ui control) and 1 Cnote (Claims please read att. Note)

We serviced a

MAYTAG WASHER

Model MVWB850YW1

Near Austin, TX 78738

Justin

Job Details: 10/10/2022

Arrived on site for a washing machine leaking. On arrival the customer stated the unit is leaking from the front. Upon further inspection I found a paper towel in the detergent area. I gained access to the valve and then test the unit. I found the paper towel blocking the port and causing it to overflow onto the floor. I found no actual leak on the unit. I removed the paper towel and test the unit again to find no more water coming out of the unit. I informed the customer of my findings.

We serviced a

WHIRLPOOL WASHER

Model MVWP576KW0

Near Austin, TX 78737

Kevin

Job Details: 10/10/2022

"Arrived on site and inspected washer and found it has standing water in it. Set washer into a diagnostic cycle and found drain pump is not running. Inspected the drain pump and found a broken wire, after connecting wire drain pump now has voltage but its still not running. ordrng 1 WPW10276397 (Drain pump)"

We serviced a

WHIRLPOOL DISHWASHER

Model WDF520PADM0

Near Georgetown, TX 78626

Gerry C

Job Details: 10/10/2022

"Arrived to inspect no power and burnt odor. The pump motor had failed, causing excessive heat soak throughout the chassis, subsequently damaging the control and causing harness failure.No leaks observed during service. I removed standing water from the unit.; ordrng 1 W10566921 (Harness)"

We serviced a

KITCHENAID DISHWASHER

Model KDTM604KPS0

Near Georgetown, TX 78626

Maurice R

Job Details: 10/10/2022

Arrived onsite for dishwasher not cleaning. On inspection found the upper spray arm had come apart and was not spinning properly during diagnostics mode. Got a visual on the spray arm and can see the oring on the spray arm. The noise is high pressure water coming out the center of the spray arm. The knocking noise is the spray arm hitting the upper rack when it spins. No water leaks detected during service.; ordrng 1 W11545334 (Upper spray arm)

We serviced a

WHIRLPOOL WASHER

Model WTW5000DW3

Near Hutto, TX 78634

Cliff

Job Details: 10/10/2022

"Arrived on site to diagnose a washer that is making unusual noise. Found belt slipping on cam causing sqealing and belt, cam, and actuator will need to be replaced to complete repairs. Return date set for 10/13.; ordrng 1 W11239857 (Belt) and 1 W10721967 (Cam) and 1 W10913953 (Shifter)"

We serviced a

WHIRLPOOL REFRIGERATOR

Model WRS325FDAM04

Near Hutto, TX 78634

Cliff

Job Details: 10/06/2022

Arrived on site to replace previously ordered parts for refrigerator. Replaced dispenser solenoid and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

We serviced a

JENN-AIR OVEN

Model JJW2430DS01

Near Austin, TX 78717

Paul

Job Details: 10/06/2022

"JR: Arrived onsite to inspect oven with error code F2E1 (stuck/short key).Upon arrival I found that the unit would display the error code and let me advance past it. However, the error code would then pop back up and I would cycle through it over and over again. I cleared he error code and turned the power off at the breaker box and waited 4:30 minutes and then turned the unit back on. Powering the unit back up has cleared the issue and the error has gone away. I tested the unit in back at 350? and the unit is operating as designed.

We serviced a

KENMORE DRYER

Model 110.698228

Near Taylor, TX 76574

Cliff

Job Details: 10/06/2022

Arrived on site to replace previously ordered parts for dryer. Replaced relay and thermal fuse and all is working properly at this time.

We serviced a

WHIRLPOOL REFRIGERATOR

Model KSFS25FKBL01

Near Austin, TX 78732

Vincent

Job Details: 10/06/2022

"Arrived on site for refrigerator, inspected unit and work area. Unit was in garage, unplugged, with the doors open. CX complaint is that unit stopped cooling. Tested inverter and compressor. Found compressor good, but inverter had failed.

We serviced a

KITCHENAID ICE MACHINE

Model KUID308ESS1

Near Austin, TX 78735

Luis

Job Details: 10/06/2022

"Arrived on site. Found thin ice,ran diagnostics water not fully filling reservoir pan,evaporator plate taking long to frost on plate advised replacing valve

We serviced a

WHIRLPOOL ICE MACHINE

Model GI15NDXZS1

Near Austin, TX 78726

Vincent

Job Details: 10/06/2022

"Arrived on site for ice machine, inspected unit and work area. CX complaint was that unit didnt make any ice. Upon arrival, ice machine was full of ice. CX wanted us to clean coils and complete maintenance. Ran diagnostics and found no issues. Cleaned coils and bilge pump cover. No water leaks present at time of service. Job complete.

We serviced a

WHIRLPOOL OVEN

Model WFC150M0JW0

Near Leander, TX 78641

Paul

Job Details: 10/06/2022

Arrived onsite for a range displaying an F3E0 error code.I tested the oven sensor at the control and it read 1090 ohms and was within range. The control needs to be replaced.

We serviced a

GE OVEN

Model CGS985SET8SS

Near Round Rock, TX 78681

Maurice R

Job Details: 10/06/2022

Arrived onsite for burners not igniting. On inspection found the left back burner would not ignite and the center had half a flame when ignited. Took the burner apart and found debris in the gas channel. The left back Burner had the gas port hole was clogged. Clean the burners and tested. Found the bulbs were burnt out. CX will replace the bulbs. Unit work as designed. No gas leaks detected during service.

We serviced a

WHIRLPOOL WASHER

Model WFW8620HC1

Near Manor, TX 78653

Wesley

Job Details: 10/06/2022

Arrived onsite to complete repair on washing machine which would not spin out and drain consistently. Unit would not enter diagnostics. Replaced the main control W11352122 and tested. Unit is now operating as designed. Spinning and draining as dewigned.

We serviced a

JENN-AIR REFRIGERATOR

Model JB36NXFXLE01

Near Austin, TX 78704

Wesley

Job Details: 10/06/2022

Arrived onsite for lighting issue freezer light out. Service pointer provides coverage for defective modules. Replaced 8 defective modules

We serviced a

WHIRLPOOL WASHER

Model WTW8500DC5

Near Taylor, TX 76574

Cliff

Job Details: 10/06/2022

Arrived on site to diagnose a washer that is not cycling. Found main control and possible latch issue.