We serviced a
WHIRLPOOL DRYER
Model WGD5010LW0
Near San Marcos, TX 78666
Andrew
Job Details:
11/08/2022
"Arrived on site and replaced previously diagnosed front panel hangers and retention clip/nuts. Tested unit, unit working as designed. No leaks detected. Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDTM604KPS0
Near Georgetown, TX 78633
Lou
Job Details:
11/08/2022
"Arrived on site to install previously diagnosed and ordered parts. Due to the unit making an unusual noise during wash/ or water dispensing into,the tub and per techline recommendations, I removed and replaced the sump/motor assembly and inlet valve and tested. Unit is operating as designed with no leaks. I placed the unit back in its space and retested and it continues to operate as designed with no leaks. No water leaks observed during service, job completed."
We serviced a
KENMORE DISHWASHER
Model 665.12783K310
Near Austin, TX 78727
Vincent
Job Details:
11/08/2022
Arrived on site to install sump/motor. Tested unit and no leaks where present at time of service. Job completed.
We serviced a
KITCHENAID REFRIGERATOR
Model KRFF507HPS00
Near Liberty Hill, TX 78642
Maurice R
Job Details:
11/08/2022
Arrived onsite for LED light not working. On inspection the top of the fridge had no lights and the freezer was out to. Replaced the freezer one first did fix. Replaced 3 of the lights up in the RC in found the one that was bad. The lights started to work once replaced. O water leaks detected during service.
We serviced a
JENN-AIR REFRIGERATOR
Model JBRFR30IGX00
Near Austin, TX 78738
Luis
Job Details:
11/08/2022
"Arrived on site for door issues. Found loose handles,removed door panel from cabinet,tightened screws behind panel,reinstalled door assembly tested door operation good."
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Kyle, TX 78640
Andrew
Job Details:
11/08/2022
"Arrived on site to test unit for door splitting. Found left side missing screws replaced screws, unit working as designed. Job complete."
We serviced a
WHIRLPOOL WASHER
Model WFC7500VW2
Near Austin, TX 78757
Wesley
Job Details:
11/08/2022
Arrived onsite and tested unit for not spinning out the clothes and found unit running off balance with most loads and never pushing through to spin. Works fine in diagnostics. A home owner does not wish to proceed to repair due multiple contributing failures
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Mustang Ridge, TX 78610
Kevin
Job Details:
11/08/2022
"Arrived on site and replaced all parts diagnosed on previous visit, ran a diagnostic cycle after and washer is operating properly, job complete"
We serviced a
WHIRLPOOL WASHER
Model WFW5620HW0
Near Marion, TX 78124
Andrey
Job Details:
11/08/2022
"Arrived on site to test unit for F5E4, error code, customer stated that she wanted to open door during cycle and it would not open so she powered unit off and when she powered it back the error code was present, tested unit found error code present and cleared code and ran a full diagnostics cycle, all components are running as designed, stated to customer that if the system detects water in unit it will not open since it only happened once advised customer on proper usage and to monitor and if issue starts occurring more frequently call us back at this time unit is running as designed no leaks detected job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ00
Near Hutto, TX 78634
Cliff
Job Details:
11/08/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced fc door and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS01
Near Round Rock, TX 78681
Gerry C
Job Details:
11/08/2022
"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the compressor, service port, 3 way valve and dye drier, noting no pressure within the system. I elected to instal the parts due to a questionable braze on the factory installed drier. Prior to vacuuming, I pressurized to 140 psi and observed a pressure drop of 3 psi within 5 minutes. I elected to isolate the Yoder loop with two service ports and observed a loss of 80 psi in 30 minutes, while awaiting tech assist to answer. Contacted MFG tech Bruce. I advised of my findings and was assigned file# 7735002189. I advised the CX they will be contacted to arrange product exchange. No leaks observed during service."
We serviced a
WHIRLPOOL FREEZER
Model WRF535SWHZ07
Near Spicewood, TX 78669
Scott
Job Details:
11/08/2022
"Arrived on site to replace deli cover . Replaced cover . Customer is still having issues with ice building up and breaker is still tripping . Found gasket not sealing mid door . Rails are in good shape and sided of door are sealing . Used perma gum to bring center of gasket out . Door seems to be sealing properly . Instructed customer that if any moisture or frost occurs to call us ,and it may just need to replace FZ door . No water leaks detected at time of service. Job complete"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS325SDHZ08
Near Pflugerville, TX 78660
Paul
Job Details:
11/08/2022
Arrived onsite for a refrigerator that started not cooling correctly again in the RC and there is frost building up again in the RC. I found frost buildup on the outside of the evaporator cover. I tested the thermistors in diagnostics and the evaporator thermistor was reading open. As soon as I moved the unit to gain access to the rear of the unit the display changed from showing open to a pass state. I could not get the unit to fail again. I removed all the frost and replaced the thermistor. I had 3.045 Kohms at the control to the new thermistor and it read 72 degrees which was the correct temp. I replaced the main control since it had read open for no good reason. Call complete.
We serviced a
KITCHENAID RANGE
Model KODE500ESS05
Near Liberty Hill, TX 78642
Maurice R
Job Details:
11/08/2022
Arrived onsite for previously diagnosed parts. On inspection the oven fans were making a winding noises. Replaced the fans and the noise is gone. Pre heated unit to make sure the noise did not come back once heat was introduced into the equation. Noise is gone.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS555SIHZ06
Near Taylor, TX 76574
Cliff
Job Details:
11/08/2022
Arrived on site to replace previously ordered parts for refrigerator. Replaced compressor and filter drier and followed r600 procedures for vacuum and charging. Tested unit and found all is functioning properly at this time and no leaks were found at time of service.
We serviced a
WHIRLPOOL DRYER
Model MED7230HW2
Near Copperas Cove, TX 76522
Tyler
Job Details:
11/08/2022
"Arrived on site for dryer needing previously diagnosed parts. Upon arrival installed required harness ui and electrodes. Found dryer now fully functioning as designed, call complete"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF706ESS05
Near Pflugerville, TX 78660
Paul
Job Details:
11/08/2022
Arrived onsite for a refrigerator with the doors not level and seeing light on the inside because the doors are not sealing. I found the left RC door way lower than the right door. I also found the unit leaning forward. The customer complained that the center door mullion wouldnt catch the guide sometimes and I explained it was because the unit was not level. I leveled the unit and all doors are even and are working as designed. Call complete.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Taylor, TX 76574
Cliff
Job Details:
11/08/2022
Arrived on site to diagnose a dishwasher that is leaking. Found water valve threads stripped and replaced valve. Unit was not installed at time of service for testing.
We serviced a
KITCHENAID DISHWASHER
Model KDTE234GPS0
Near Georgetown, TX 78633
Gerry C
Job Details:
11/08/2022
Arrived to instal previously diagnosed and ordered part. I removed and replaced the previously broken adjuster and tested. The CX had decided not to pursue the dispenser. No leaks observed during service.
We serviced a
JENN-AIR WARMING DRAWER
Model JJD3030IL00
Near Burnet, TX 78611
Kimo
Job Details:
11/08/2022
Arrived onsite to install previously diagnosed part. Upon arrival I installed the new front panel. Job complete
We serviced a
MAYTAG WASHER
Model MVW7232HW0
Near Andice, TX 78628
Maurice R
Job Details:
11/08/2022
"Arrived onsite for washer maker a pitch noise during spin cycle. On inspection ran the unit in diagnostics mode and did not find the noise. I ran the unit in spin mode for 15 mins trying to recreate the noise with no luck. Took the wash plate looking for a object that could make a loud noise. It was clear of any objects. CX had a video of the noise, told them to use the unit to try in recreate the issue. No water leaks detected during service."
We serviced a
AMANA RANGE
Model AER6303MFS5
Near Elgin, TX 78621
Joe Z
Job Details:
11/08/2022
Arrived onsite for cracked glass on cooktop. Upon arrival inspected unit and found fracture in cooktop glass. Inspected glass and there are no chips in it. I believe crack is heat related. Need to replace glass cook top. Replaced glass cooktop and test unit . All burners operate as designed. Job complete
We serviced a
MAYTAG WASHER
Model MVWB835DW3
Near Temple, TX 76502
David Z
Job Details:
11/08/2022
Arrived on site to diagnose washer that had issues closing the lid. On arrival found the trim around the left hinge was separated and catching. Replaced lid and tested. Verified all working as designed. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFE320M0js1
Near New Braunfels, TX 78130
Andrew
Job Details:
11/08/2022
Arrived on site to test unit for broken cooktop. Found unit in garage with no available power source. Inspected cooktop and found dent on top on metal cooktop frame. Spoke with Techline and was advised cooktop and LF burner need replaced. Spoke with safety and was advised due to dent unit would not be covered through warranty. . Job complete. SR#7734999465Safety SR#7734937937
We serviced a
WHIRLPOOL OVEN
Model KOCE900HSS02
Near Austin, TX 78732
Vincent
Job Details:
11/08/2022
Arrived on site to install previously diagnosed parts. Installed new appliance manager and tested. Unit is now operating as designed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC3
Near Spicewood, TX 78669
Scott
Job Details:
11/08/2022
"Arrived on site for washer vibrating . Double checked to make sure shipping bolts are removed . Ran diagnostics,no error codes . Unit did bounce around some during spin . Found unit is not level . Back feet are about an inch higher then front . Raised front feet to level feet . Lock feet in with nut. Reran diagnostics all checked normal. Job complete ."
We serviced a
WHIRLPOOL WASHER
Model MHW6630HC3
Near Austin, TX 78738
Kevin
Job Details:
11/08/2022
"Arrived on site and removed all water from washer. Inspected drain pump catch and found several clothing items. After clearing clothing items came from its working properly and will complete a diagnostic cycle. Recommend it to homeowner that any small items be put in a mesh bag For washing, job complete."
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near San Marcos, TX 78666
Andrew
Job Details:
11/08/2022
Arrived on site and replaced previously diagnosed drive motor. Unit now working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Austin, TX 78752
Matthew
Job Details:
11/08/2022
Arrived onsite to replace faulty control board. Replaced board and tested. Unit is now functioning properly. Job complete.
We serviced a
AMANA DISHWASHER
Model ADB1400AGS3
Near Seguin, TX 78155
Andrey
Job Details:
11/08/2022
"Arrived on site to test unit for water leak, customer stated that he noticed suds coming out the bottom after he drained unit and filled with water and ran with out soap no suds were detected, customer stated that he does have a water softener and they had to adjust the amount of detergent they used for the washing machine , advised customer to use liquid dishwasher soap so the amount can be adjusted to what works, ran diagnostics test all components tested good and after 20 minutes of operation no water leak was detected, customer will monitor and try to find the right amount of soap that needs to be used with his system, job complete"
We serviced a
WHIRLPOOL RANGE
Model AGR5330BAB3
Near San Marcos, TX 78666
Andrew
Job Details:
11/08/2022
"Arrived on site to test unit for display not responding/illuminating. Found connection from power cord was not properly connected causing control to fail. Secured connection and replaced control. Tested unit to 350, unit working as designed. No leaks detected. Job complete."
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78745
David S
Job Details:
11/08/2022
Arrived onsite for whirlpool dishwasher door being damaged. I inspected the unit and work area. I found the outer panel and ci sole damaged. I replaced both. The unit is working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model MVW4505MW0
Near Temple, TX 76502
David Z
Job Details:
11/08/2022
"Arrived on site to diagnose washer making noise and vibrating when in use. On arrival customer showed me a video of the washer running, with her detergent on top sliding due to the vibration. I ran the unit and verified no abnormal noises or vibrations present on the unit. I discussed the lightweight design with the customer and advised it will make some noise, but as long as the unit does not walk it is working as designed. Call complete."
We serviced a
WHIRLPOOL WASHER
Model NTW4516FW3
Near Killeen, TX 76549
Tyler
Job Details:
11/08/2022
Arrived on site for washer leaking. Upon arrival confirmed issue issue of leak but found no errors in diagnostics. Found cause of failure was a cracked drain hose. Replaced drain hose and found unit no longer leaking. Call complete
We serviced a
WHIRLPOOL DISHWASHER
Model WDF330PAHS5
Near Leander, TX 78641
Maurice R
Job Details:
11/08/2022
Arrived onsite for previously diagnosed parts. On inspection found that the motor was not working. Installed new pump assembly and tested unit in diagnostics mode. Unit working as designed. No water leaks detected during service.
We serviced a
MAYTAG WASHER
Model MHW3505FW0
Near Waco, TX 76712
Jonathan M
Job Details:
11/08/2022
"Arrived on site for a washing machine that is not drying clothes. Inspected the unit and work area. The customer advised that when the washer is put on low or medium spin, it does not seem to dry out the clothes as well as if they put it on a high speed spin. Ran the unit three diagnostics and did not find any store Derek oats. Ran the units for an auto test in the unit ran as designed. I did advise the customer that because of the G-force gravity created by the high speed spin, the unit would get more water out of the closed and in a lower speed spin. I advise the customer that this is normal operation and that everything is working as designed. Call complete."
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Kyle, TX 78640
Andrew
Job Details:
11/08/2022
Arrived on site and replaced missing RC door switch. Unit working as designed. Job complete.
We serviced a
WHIRLPOOL WASHER
Model WTW5105HW
Near Bertram, TX 78605
Kimo
Job Details:
11/08/2022
Arrived onsite for a washer that Is showing a slow drain code. Upon arrival I put unit into diagnostics and found the F9E1 code stored. I cleared the code and ran the drain pump through diagnostics mode and found that it wouldnt turn on . Upon further inspection I found that the drain pump harness had come unpinned. I was able to save the oem connector and re-pin it.I tested unit and found unit operating as designed job complete. No leaks.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Andice, TX 78628
Lou
Job Details:
11/08/2022
"Arrived on site to inspect dishwasher door not staying open. Upon further inspection, I tested the door at 90 degrees open and it would not stay open. I pulled the unit out and found the hinge pads were missing. I installed both hinge pads and tested. Unit is operating as designed. No water leaks observed during service, job completed."
We serviced a
MAYTAG DISHWASHER
Model MDB4949SKZ0
Near Austin, TX 78753
Joe Z
Job Details:
11/08/2022
Arrived onsite to install previously ordered parts. Replaced sump and motor. Test unit and unit operates as designed. No leaks present at this time. Job complete
We serviced a
WHIRLPOOL DISHWASHER
Model KDTE204KPS0
Near Bertram, TX 78605
Kimo
Job Details:
11/08/2022
Arrived onsite for dishwasher that will not go into wash. Upon arrival I put unit into diagnostics and found that there was a wash motor not running code I then ran a cycle and found that the Sump&motor would not run. I replaced the Sump&motor and tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
MAYTAG DRYER
Model MED6230HW1
Near Austin, TX 78753
Joe Z
Job Details:
11/08/2022
Arrived onsite for drum will not turn. Upon arrival inspected unit. Checked polarity and polarity is good. Noticed motor not turning and element not energizing. Found fuse is OL and element is fractured. Need to replace fuse and element. Replaced fuse and element. Test unit. Unit is operating as designed. Job complete
We serviced a
MAYTAG REFRIGERATOR
Model MSS25N4MKZ04
Near Seguin, TX 78155
Andrey
Job Details:
11/08/2022
"Arrived on site to test unit for gaskets not sealing, tested unit found unit not installed in its location, unit is brand new and was not plugged in yet, customer stated that RC door is popping out more then the FC, advised customer that unit needs to be plugged in so the gaskets can be warmed up by form into place, put light in RC and FC gaskets are sealing properly, at this time job complete"
We serviced a
JENN-AIR DISHWASHER
Model JDTSS246GP0
Near Austin, TX 78737
Leonardo
Job Details:
11/08/2022
Arrived on site to test unit for no working customer said it was not the dishwasher with a problem that it was the oven. Advised customer to call Jenn air again to get work order on oven. Test dishwasher and thats working correctly.
We serviced a
WHIRLPOOL WASHER
Model WTW5100HW2
Near Buchanan Dam, TX 78609
Kimo
Job Details:
11/08/2022
"Arrived onsite for a washer that Is showing f7e1. Upon arrival and inspection I found that the gearcase was leaking. I replaced the gearcase along with the actuator, cam, cap, and belt. And cleared the code and tested unit and found unit operating as designed no leaks . Job complete."
We serviced a
KITCHENAID DISHWASHER
Model KDPM604KPS0
Near Woodway, TX 76712
Jonathan M
Job Details:
11/08/2022
Arrived on site for a dishwasher that has a service pointer to replace the heater. Inspected unit and work area. Did confirm that the customers model and serial numbers matched the model and serial numbers within the service pointer. Replaced the heater and tested the unit. The unit begin to work and operate as designed with no leaks present. Call complete.
We serviced a
WHIRLPOOL RANGE
Model WFG320M0BS3
Near Austin, TX 78747
Leonardo
Job Details:
11/08/2022
Arrived on site to test unit for oven temp going down. Test unit at 350 and unit average temp correctly. Showed customer hot to calibrate job complete.
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Seguin, TX 78155
Andrey
Job Details:
11/08/2022
"Arrived on site to replace previously diagnosed control, replaced control, tested unit unit now running, job complete"
We serviced a
JENN-AIR FREEZER
Model JBZFL18IGX00
Near Austin, TX 78738
Luis
Job Details:
11/08/2022
"Arrived on site for door issues. Found loose handles,removed door panel from cabinet,tightened screws behind panel,reinstalled door assembly tested door operation good."
We serviced a
MAYTAG WASHER
Model MVWC565FW3
Near Round Rock, TX 78664
Vincent
Job Details:
11/08/2022
"Arrived on site to inspect washer, inspected unit in work area. Customer had a concern of unit walking while washing. I just saw you in diagnostics and had no error codes, ran a diagnostic cycle and found that the legs were not properly leveled. Leveled the legs and re-test it. Unit is operating as a zone no leaks observed during service. Job completed."
We serviced a
WHIRLPOOL ICE MACHINE
Model KUIX535HPS01
Near Dripping Springs, TX 78620
Luis
Job Details:
11/08/2022
"Arrived on site for no ice. Found no water flow during fill found harness no fully connected to valve,reinstalled harness ran diagnostics all test passed."
We serviced a
AMANA WASHER
Model NTW4516FW3
Near Manor, TX 78653
Matthew
Job Details:
11/08/2022
Unit In storage . Arrived onsite to replace faulty control board. Replaced board and tested. Calibrated unit and tested. Unit is operating as designed. Job complete
We serviced a
AMANA RANGE
Model AER6603SFW2
Near Seguin, TX 78155
Andrey
Job Details:
11/08/2022
"Arrived on site to to test unit for oven not heating, unit has been brought back to the rental place per customer request because she was not available today at her home, contacted customer and let her know that the unit has been serviced and they will deliver it back to her when she is back from work, inspected unit and found loose connections L2 in junction box, secured connections and tested unit, unit is now operating as designed job complete"
We serviced a
WHIRLPOOL DRYER
Model WED5620HW2
Near New Braunfels, TX 78130
Andrew
Job Details:
11/08/2022
Arrived on site to test unit for dryer top damage. Replaced top usingone stop dispatch. Unit working as designed. Advised customer on use and care of unit. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT318FZDM09
Near Round Rock, TX 78664
Paul
Job Details:
11/08/2022
Arrived onsite for a refrigerator to replace the previous diagnosed parts. I replaced the door switch and let the office know to have maintenance put the bulb back in it. Call complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRT541SZDM01
Near Hutto, TX 78634
Cliff
Job Details:
11/08/2022
Arrived on site to replace previously ordered parts for WRT541SZDM01 Whirlpool refrigerator. Replaced light switch W11123941 and tested unit. Found all is functioning properly at this time. No leaks were found at time of service.
We serviced a
WHIRLPOOL DISHWASHER
Model WDT730PAHZ0
Near Austin, TX 78723
Joe Z
Job Details:
11/08/2022
"Arrived onsite for not operating. Upon arrival test unit and UI will not respond. Checked polarity and is good. Got 120 at control. Getting correct voltage to console. Found user interface was not secured to console securely. Secured UI to console. Test unit, unit now operates as designed. No leaks present at this time. Job complete"
We serviced a
KITCHENAID DISHWASHER
Model KUDT03FTSS2
Near Austin, TX 78734
Kevin
Job Details:
11/08/2022
"Arrived on site and inspected dishwasher and found air inlet plastic has broken on the bottom of the inside door panel., Took pictures.
We serviced a
KITCHENAID OVEN
Model KEBS208SSS04
Near Austin, TX 78750
Vincent
Job Details:
11/08/2022
"Arrived on site for oven, inspected unit and work area. CX complaint upper oven not heating enough. Remove oven from wall and gained access to element and found bake element open. Im ordering the part
We serviced a
WHIRLPOOL RANGE
Model WFG505M0MS0
Near New Braunfels, TX 78132
Andrey
Job Details:
11/08/2022
"Arrived on site to test unit for burners not igniting, unit is in the garage and not installed, but contractor stated that the issue is not the burner but it has 2 missing knobs and the oven door has fallen apart and a small scratch on the handle, ordering all necessary parts, knobs are missing parts ; ordrng 2 W11620491 (Knobs)s and 1 W11620705 (Handle) and 2 W11428245 (Screws)s"
We serviced a
MAYTAG WASHER
Model MHWC7500YW0
Near Austin, TX 78702
Matthew
Job Details:
11/08/2022
"Arrived onsite for washer not starting a cycle. Upon arrival inspected unit. Ran diagnostics test and passed. Ran normal load and experience intermittency with starting a cycle. Miss communication between control and latch. Door needed to be opened and closed multiple times to start a cycle. Ran a 1 hr was for customer to monitor completion. Recommended parts are latch, door switch and possibly control. ordrng 1 WPW10192966 (Control) and 1 WPW10192995 (Door latch) and 1 WPW10192994 (Door switch)"
We serviced a
KITCHENAID OVEN
Model KEMS308SSS05
Near Georgetown, TX 78633
Lou
Job Details:
11/08/2022
"Arrived on site to inspect oven not reaching set temps. Upon further inspection, I found the customer had a metal,sheet covered with foil sitting on the bottom panel of the oven and a drip sheet sitting above it on a rack blocking all heat/airflow from the bake element. When I removed the sheets, I found the bottom panel badly warped and the metal sheet badly warped as well. I test3d the oven on bake at 350 degrees and it did not reach preheat temps. I pulled the unit out and tested the element and found it bad. I am ordering the bake element . Unit left with power on so customer has access to the microwave. ; ordrng 1 WPW10207398 (Bake element)"
We serviced a
KITCHENAID REFRIGERATOR
Model KRMF606ESS01
Near Georgetown, TX 78633
Lou
Job Details:
11/08/2022
"Arrived on site to inspect refrigerator ice maker not working. Upon further inspection, I tested temps in the FC=6 degrees. I placed the unit in diagnostics and checked for errors in test 56. I found E5 error. I tested the harvest in test 57 and the ice maker failedNo water leaks observed during service.; ordrng 1 W11579560 (Ice maker)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDT970SAHZ0
Near Kyle, TX 78640
Kevin
Job Details:
11/08/2022
"Arrived on site and found saved error code F4E3, ran diagnostic cycle and found wash motor is working. Sent video to KB service management of water spraying. Customer pointed out while lower spray arm is spinning several of the holes in the spray arm were blocked. They attempted to clean them out and had no success, Will send a new spray arm direct to customer they know how to attach it. Also recommended running hot water at sink before starting dishwasher and discussed correct detergent pod placement for best results, job complete; ordrng 1 W10629546 (D2C Lower spray arm)"
We serviced a
WHIRLPOOL OVEN
Model WFG320M0BS3
Near Austin, TX 78721
Matthew
Job Details:
11/08/2022
Arrived onsite for broken door. Upon arrival inspected unit. Found door failure. Door is separating completely and causing the door to not have a good seal and heat to escape while being used. Unit will need the front door panel(stainless) replaced. Ordering outer door panel.; ordrng 1 W11176456 (Front door glass)
We serviced a
WHIRLPOOL DRYER
Model WED5050LW0
Near Seguin, TX 78155
Andrey
Job Details:
11/08/2022
"Arrived on site to test unit for taking to long to dry, customer stated that is not the issue but something is wrong with controls they will not adjust time, noticed that customer was trying set timer when file was set to sensor dry, stated to customer that the only time the timer can be used is when file is set to timed dry, customer also stated that unit has a intermittent high pitch noise and it last about a minute and turns off, was able to mimic the noise and its coming from motor, ordering motor and blower wheel also returning with press screened parts, ordrng 1 279827 (Motor) and 1 WP694089 (Blower wheel)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDTA50SAKZ0
Near Austin, TX 78704
Wesley
Job Details:
11/08/2022
Arrived onsite and replaced the control for repeat f6e1 error. Error code recurred. Indicating a ui issue causing the problem. Ordering the ui to repair. Found the touch panel buckled and not water tight ordering the ui electronics and touch panel. Electrical supply issues have been resolved. ; ordrng 1 W11460908 (Console cap) and 1 W11460962 (Ui)
We serviced a
JENN-AIR OVEN
Model JJW2730DS03
Near Seguin, TX 78155
Andrey
Job Details:
11/08/2022
"Arrived on site to test unit for no power, tested unit found unit has power and is receiving proper voltage, but displaying a F2E0 error code, console is not responding to any touch, removed console and check J4, J5, J6, and J7 they are firmly connected, cycled power to unit, console is powering on but still displaying error code and not responding to touch, will need console to fix unit, advised customer that console is on back order and could take 4-8 weeks to get one, customer will call Jenn air and see if this can be resolved faster, ordering console, office to reschedule ; ordrng 1 W11236888 (Console)"
We serviced a
WHIRLPOOL DRYER
Model WED8620HC2
Near Austin, TX 78748
David S
Job Details:
11/08/2022
Arrived on site for dryer have any automatic drying issue. I spoke to the customer and found out the issue is the cycle signal cant be changed or saved. I checked voltage to the control and found good voltage. I found good dc voltage being set to and from the console. I am ordering another console to complete the repair. ordrng 1 W11367342 (Console)
We serviced a
WHIRLPOOL WASHER
Model WFW8620HC4
Near Austin, TX 78748
David S
Job Details:
11/08/2022
Arrived on site for washing machine not powering on. I inspected the unit and work area. I found good voltage at the wall. I found the control receiving good voltage. I tested dc voltage to the console and found it receiving 12.7bdc but not sending any. Li am ordering the console to repair. The office will reschedule when we have eta on the part.; ordrng 1 W11327395 (Console) and 1 W11550669 (Acu)
We serviced a
WHIRLPOOL DISHWASHER
Model KDTM404KPS1
Near Georgetown, TX 78626
Cliff
Job Details:
11/08/2022
"Arrived on site to diagnose a dishwasher that is leaking. Found tub dented on bottom right side, and it will need to be replaced to complete repairs. ; ordrng 1 W11409866 (Tub)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRB533CZJW00
Near Austin, TX 78704
Wesley
Job Details:
11/08/2022
Arrived onsite and repaired the front support with MZ. Proceeded to remove compressor. Did not have appropriate cap tube coupling to complete repair. Advised customer Returning with sealed system parts and lokring kit to join the alloy cap tube to the uv drier. Office to reschedule. ; ordrng 1 WPW10143759 (Uv drier) and 1 W10913906 (Access valve) and 1 Lokringkit (Cap tube coupling)
We serviced a
MAYTAG WASHER
Model MVW6200KW0
Near Buda, TX 78610
Kevin
Job Details:
11/08/2022
"Arrived on site And set washer into a diagnostic cycle and found motor will not move. Incoming water and drain pump work, Inspected gear case assembly and found it is leaking oil. Washer will need to be completely rebuilt to correct issue.; ordrng 1 W11449840 (Gearcase) and 1 W11026785 (Motor) and 1 W11239857 (Belt) and 1 W10902814 (Washplate) and 1 W11569161 (Lower harness)"
We serviced a
WHIRLPOOL OVEN
Model WOD51EC0HS02
Near Austin, TX 78737
Leonardo
Job Details:
11/08/2022
Arrived on site to test unit for bottom oven not working sometimes and upper oven not turning off. Test unit and checked all wires and all wires look good. Will need to replace both control boards office to reschedule ; ordrng 1 W11261169 (Control board)
We serviced a
WHIRLPOOL WASHER
Model WTW5057LW0
Near Austin, TX 78744
David S
Job Details:
11/08/2022
"Arrived on site for washing machine not stopping a cycle. I inspected the unit and work area. I found fault codes F9e1 long drain fault f6e1 acu communication error. I gained access to the control and tested the actuator, drain pump, motor, lid lock and valves, I found all within range. I put the unit through a diagnostics cycle and found it not switching from agitate to spin. I replaced the control and retested the unit, I still found it not switching between agitate and spin. I gained access to the gearcase and retested directly at the components, I found them in range. I removed the actuator and spun the cam by hand while manually changing how the gear case engages. I felt no difference in resistance between spin and agitate, indicating the gear case stripped. I pulled the wash plate and verified the SPANNER nut is in good condition. I am ordering the gearcase, actuator, cam, belt to complete the repair. The office will reschedule. ; ordrng 1 W11449840 (Gear case) and 1 W11481722 (Actuator) and 1 W10721967 (Cam) and 1 W11239857 (Belt)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRX735SDHV00
Near Austin, TX 78745
David S
Job Details:
11/08/2022
"Arrived on site for whirlpool fridge having a failing compressor. I inspected the unit and work area. When I arrived I could hear the compressor running.I put the unit into diagnostics and found all fans working as designed. I temp tested the freezer and found it getting to 5 degrees. I gained access to the compress and condenser and found the condenser clean and the fan working. I found the compressor hot to the touch and pulling 1.26 amps o start up, I found the amperage climbing as I monitored the unit. I am ordering a sealed system, to complete the repair. The office will reschedule when we have an eta one the parts.; ordrng 1 Uvdryer (Uv dryer) and 1 W11536253 (Evaporator) and 1 W10507884 (Compressor) and 1 W11506635 (Access valve)"
We serviced a
WHIRLPOOL DISHWASHER
Model WDF331PAHS1
Near New Berlin, TX 78155
Andrey
Job Details:
11/08/2022
"Arrived on site to test unit for fail brackets,contractor that mounting are good but top rack 2 front wheels are broken, ordering 2 front wheels , office to reschedule ; ordrng 2 W10888592 (Rack wheels)s"
We serviced a
WHIRLPOOL MICROWAVE
Model WMH31017HS09
Near Burnet, TX 78611
Kimo
Job Details:
11/08/2022
"Arrived onsite for microwave that buzzes when In use. Upon arrival I was Shown a video of this happening, I then tested unit by heating a cup of water and found that the unit began buzzing from the high voltage side. I am ordering mag, cap and diode. Office to reschedule. ; ordrng 1 W11256462 (DIODE) and 1 WPW10574736 (CAPACTR-MG) and 1 W11391712 (MAGNETRON)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRS571CIHZ04
Near Buda, TX 78610
Kevin
Job Details:
11/08/2022
"Arrived on site and inspected refrigerator and found icemaker shaft coupling teeth have all broken off. Will need to bring back a new one, chute cover, and ice bin to ensure repair on next visit; ordrng 1 WP2220458 (Coupling) and 1 W11347840 (Ice bin) and 1 W11573761 (Chute cover)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Burnet, TX 78611
Kimo
Job Details:
11/08/2022
"Arrived onsite for refrigerator with IM not working. Actual complete is that the unit isnt dispensing ice properly. Upon inspection I checked the impeller and found it good, the ice bin auger was good as well, I found that the set temps for the fc at 3* and the rc at 46*. I reset them to the recommended temps of 0 and 37 respectively. Will speaking to the cx about what she was Experiencing with the unit, The icemaker harvested as normal Adding to the ice that was already in the Ice bin, i the tested the dispenser and found that is was operating as designed. Upon further inspection I found that the right fc gasket was torn I am ordering the gasket and rescheduled 11/08/22.; ordrng 1 W10830055 (GASKET-FIP)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model WRF555SDFZ05
Near Burnet, TX 78611
Kimo
Job Details:
11/08/2022
"Arrived onsite for refrigerator with IM not working. Actual complete is that the unit isnt dispensing ice properly. Upon inspection I checked the impeller and found it good, the ice bin auger was good as well, I found that the set temps for the fc at 3* and the rc at 46*. I reset them to the recommended temps of 0 and 37 respectively. Will speaking to the cx about what she was Experiencing with the unit, The icemaker harvested as normal Adding to the ice that was already in the Ice bin, i the tested the dispenser and found that is was operating as designed. Upon further inspection I found that the right fc gasket was torn I am ordering the gasket and rescheduled 11/08/22.; ordrng 1 W10830055 (GASKET-FIP)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model MFI2569VEW
Near Georgetown, TX 78633
Gerry C
Job Details:
11/08/2022
"Arrived to inspect no ice. I found the cover not fully seated and after correcting, the unit passed testing, but did not fill with water. Further inspection revealed the water dispenser would not work as well, but moving the filter caused momentary water flow. I suspect the issue is due to the filter housing and we will return with it and the valve to correct the issue. No leaks observed during service.; ordrng 1 WP12956202 (Filter Head)"
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFF507HPS01
Near Austin, TX 78702
Matthew
Job Details:
11/08/2022
"Arrived onsite for refrigerator leaking. Upon arrival inspected unit. Found water pooling in drip tray. Tested dispenser and did not see leaking from upper dispenser housing. Cleared water and tested multiple times. After some time , could see water begin to pool from around door liner. Appears to be pin hole leak inside of door and insulation is saturated. Will need to replace the left fresh food door. Office to reschedule ; ordrng 1 W11436964 (Left door) and 1 W10394073 (Water tube)"
We serviced a
AMANA DRYER
Model NED4655EW1
Near Manor, TX 78653
Matthew
Job Details:
11/08/2022
"Unit in 1219. Arrived onsite for dryer not heating. Upon arrival inspected unit. Verified supply voltage and recorded 245vac. Ran unit and unit powers on and fumbles, but no heat. Checked thermal fuse, cutoff, high limit and element and all check good. Not receiving 240 vac at element. Called SW. Divided circuit at element and found only receiving 120 vac. Loosing a leg of power. Ordering motor and wiring harness. ordrng 1 279827 (Motor) and 1 WPW10450286 (Wiring harness) and 1 W10857612 (Timer) and 1 279838 (Heating element) and 1 279816 (Cutoff) and 1 WP3977767 (Thrmst) and 1 WP3392519 (Fuse)"
We serviced a
WHIRLPOOL DRYER
Model WGD4950HW1
Near Bastrop, TX 78602
Cliff
Job Details:
11/07/2022
Arrived on site to diagnose a dryer that is not drying properly. Found external venting clogged preventing airflow through unit and venting issue will need to be resolved prior to using unit. Job is complete.
We serviced a
MAYTAG RANGE
Model MEW5630DDB
Near Belton, TX 76513
Gerry C
Job Details:
11/07/2022
"Arrived to inspect upper oven getting too hot. I tested the unit at 350 and noted the bake and broil coming on throughout preheat. The unit reached preheat and the broil element stayed engaged until I cancelled the cycle at 480 degrees. I tested the lower and verified this version does not appear to engage the broiler as some others do, during preheating operations. The broil relay on the main control has stuck in the closed position, requiring board replacement, which is not available.
We serviced a
KITCHENAID REFRIGERATOR
Model KSCS25FKSS01
Near Austin, TX 78733
Luis
Job Details:
11/07/2022
"Arrived on site for dispenser issues. Found bracket warped preventing ice chute door from sealing correctly,replaced bracket tested dispenser door working as designed.
We serviced a
WHIRLPOOL RANGE
Model WFG550S0HZ1
Near Round Rock, TX 78665
Vincent
Job Details:
11/07/2022
"Arrived on site for rage, inspected unit and work area. CX complaint was unit tipping breaker over night. Tested voltage to unit and it was 120VAC. Tested voltage at the wall outlet and it was also good. Inspected control board and found nothing from normal. Advised CX. To get breaker checked since is on a GFCI outlet and after replacing the breaker if it continues we would proceed with a replacing the control board. Unit is operating as designed at this time. No leaks where observed during service.
We serviced a
KITCHENAID ICE MACHINE
Model KUIC18NNZS0
Near Horseshoe Bay, TX 78657
Lou
Job Details:
11/07/2022
"Arrived on site to inspect ice machine making noises and ice melting. Upon further inspection, I found the unit turned off. Turned it on and tested in diagnostics and it operated as designed. I tested the unit in normal operation and monitored the unit. Unit is operating as designed. I recommended the the customer allow the unit to operate and if they hear the noise again to take a video with their phone and call it in for service. No water leaks observed during service, job completed."
We serviced a
SAMSUNG DRYER
Model DVE45R6300V/A3
Near Bastrop, TX 78602
Cliff
Job Details:
11/07/2022
Arrived on site to diagnose a dryer that is not heating. Found failed cutoff t-stat and replaced heater assembly. Tested unit and found all is functioning properly at this time.
We serviced a
KITCHENAID DISHWASHER
Model KUDI01FLSS6
Near Lakeway, TX 78738
Kevin
Job Details:
11/07/2022
"Arrived on site and inspected dishwasher and found left-hand side linkage is broken. Dishwasher door is operating normally after replacement, job complete
We serviced a
KITCHENAID REFRIGERATOR
Model KBFN402ESS00
Near Austin, TX 78736
Luis
Job Details:
11/07/2022
"Arrived on site for no cool. Removed fresh food evaporator cover found oil and uv dye leaking from insulation around heat exchanger,pierced low side pressure reading -25 diagnosed a leak at exchanger. Called tech support sent photos to tech support. Tech support deemed it unreliable,customer will need to contact whirlpool customer service
We serviced a
MAYTAG DRYER
Model MED6630HC0
Near Austin, TX 78705
Scott
Job Details:
11/07/2022
Arrived on site for dryer not heating . Found unit is loosing a leg of power at terminal block flipped breakers and still only getting one leg of power .
We serviced a
WHIRLPOOL OVEN
Model WOS51EC0AS03
Near Hutto, TX 78634
Vincent
Job Details:
11/07/2022
Arrived on site for oven inspected unit and work area. CX complaint was no power to oven. Tested unit and found bad thermal fuse After installing the fuse powered unit up and had error code F1E1 bad control board. I replaced both the thermal fuse and control board. I tested unit and its now operating as designed. Job completed.
We serviced a
WHIRLPOOL WASHER
Model MVW7232HW0
Near Driftwood, TX 78619
Kevin
Job Details:
11/07/2022
"Arrived on site and inspected washer and found control board is getting power, found drain pump has failed and harness connector is burnt out at control board
We serviced a
WHIRLPOOL WASHER
Model WFW97HEXL0
Near Leander, TX 78645
Kimo
Job Details:
11/07/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new motor control and latch. And tested unit and found unit operating as designed no leaks. Job complete.
We serviced a
WHIRLPOOL REFRIGERATOR
Model KRFC300EWH01
Near Austin, TX 78704
Joe Z
Job Details:
11/07/2022
Arrived onsite for CONDENSATION IN FREEZER SECTION. Upon arrival found the bottom of FC door gasket is sagging and allowing warm air to seep in causing frost build up. Inspected gasket and is good. Remounted the gasket and is secured. Also noticed the unit has not been leveled. Explained to the customer of the importance of leveling and how is will help her doors close on there own and get a better seal. Leveled unit and doors now close correctly.Job complete.
We serviced a
KITCHENAID REFRIGERATOR
Model KSSC48QMS00
Near Austin, TX 78731
David S
Job Details:
11/07/2022
Arrived on site for KitchenAid built in fridge not cooling. I inspected the unit and work area. I found the condenser fan and evaporator fan running. I gained access to the compressor and found it not turning on. I tested voltage to the inverter and found good voltage. I tested the hz output of the inverter and found number inconsistent With the data sheet. I replaced the inverter and cleaned off the condenser coils. I turned the fridge back on and found the compressor coming off and the freezer starting to cool as well.
We serviced a
KITCHENAID VENTHOOD
Model KVWB606DSS1
Near Marble Falls, TX 78654
Lou
Job Details:
11/07/2022
"Arrived on site to inspect venthood fan not working. Upon further inspection, I tested the unit on all speeds and the motor is making a humming noise, but the blower wheel isnt turning properly due to the amount of cooking oils/grease built up on the motor. I removed and replace the blower and retested and unit is operating as designed. I reassembled the chimney for the customer as well. Job completed."
We serviced a
WHIRLPOOL WASHER
Model WFW92HEFW0
Near Leander, TX 78645
Kimo
Job Details:
11/07/2022
Arrived onsite to install previously diagnosed parts. Upon arrival I installed new water level sensor and drain pump. Then tested unit and found unit operating as designed no leaks.Job complete.