"Arrived on site to inspect range oven leaking gas. Upon further inspection, I tested the oven bake and the cooktop burners and after testing, I could smell the strong odor of propane. I pulled the unit out and using my liquid gas leak detector, I tested the regulator and the gas line for leaks. I found the regulator leaking near the regulator harness (photo). I removed and replaced the regulator and checked all connections for leaks and found none. Retested the unit and it is operating as designed. No gas leaks detected at the end of service, job completed."

Arrived on site for refrigerator not dispensing water/making ice. Upon arrival confirmed issue. Found no water passing through manifold during tests even with proper water pressure from cutoff applied. Replaced manifold and fold inlet valve still not allowing water to pass through once manifold issue was resolved. Replaced inlet valve. Found water dispenser and ice maker working as designed with no leaks. Call complete

"Arrived on site to install previously diagnosed parts. Inspected unit and work area. I replaced the compressor, dryer, and coupler and ran nitrogen through the system up to 120 psi. Found no visible leaks present. Vacuum down the unit to -31 psi and found the pressure hold for 15 minutes. Charge the unit up with 68 g of R600 and tested the unit. The unit began to cool and operate as designed. Call complete."

Arrived on site for a refrigerator that has a loose handle. Inspected unit and work area. The customer advise the freezer door handle could not be tighten down using an Allen wrench and does they called in for service. Did find that the holes on the handle had not been properly drilled through. Used my drill to screw through the screws and reconnect the handle. Tested the unit and now the unit is working as designed. Call complete.

"Arrived on site for washer, inspected unit and work area. CX complaint is that washer makes noises sometimes. Entered diagnostics and found stored error code F7E1. Ran a calibration cycle and then ran a diagnostics cycle. Unit sounds to be operating as designed. Tilted unit backwards and inspected the belt and it felt stretched out. I replaced belt and unit is now operating as designed. No leaks where observed during service. Job completed."

Arrived onsite for washer making a squeaking sound. Upon arrival inspected unit. Put in diagnostics and could not duplicate any issues. Put a load in and watched. Found when unit was slowing down in spin cycle it would squeak a bit. Inspected underneath unit and found ware marks on cam from belt. Replaced cam and belt. Unit is now functioning properly. Job complete

Arrived onsite for range center burner not igniting. Upon arrival inspected unit. Found unit not sparking on center igniter. Inspected harness and found loose connection to igniter. Secured connector and tested. Unit is now functioning properly. Job complete

"Arrived to instal previously diagnosed and ordered parts. I removed and replaced the UI and the unit regained all functions. I found the chassis incorrectly leveled and after correcting, the door closed as designed. The prior door action likely contributed to the failure of the UI due to moisture incursion on the circuit board. I discussed detergent type and amount with the CX and set the rinse agent to A1. Operational test good, no leaks observed during service."

Arrived on site to replace microwave door hinges. Replaced both hinges test unit and unit test good job complete.

Arrived onsite for grates not leveling correctly. Upon arrival found fracture in grates. Need to replace grates. Replaced grates. Unit is now correct. Job complete

Arrived on site to replace control board. Replaced board and light socket and light bulb test unit and unit test good job complete.

"Arrived on site for washing machine leaking. I found the washer is in unit 1107. I inspected the unit and work area. I fill the washer with water and monitored for any leaks. I found none. I ran the recirculating pump and drain pump, I found no leaks and the pumps working as designed. I visually inspected the drain pump assembly and found no leaks. I ran a diagnostics cycle and found the unit is working as designed. Job complete. No leaks found at the time of service."

"Arrived to inspect flame height issue. I found two of three outputs from the regulator were operating normally and inspected the bake system further. I found debris within the orifice and after removal, the unit operated as designed and heated/cycled correctly. Operational test good, no gas leaks of the unit detected during service. Warranty applied."

Arrived on site to diagnose an oven that is not heating up to proper temperature. Tested unit and found calibration correct and no further repairs needed.

Arrived on site to test unit for unit not heating. Test unit and found bad magnetron capacitor and diode. Replaced all 3 parts test unit and unit tes good job compete.

"Arrived on site for noise complaint. Ran diagnostics diagnosed loud noise from pump,replaced defective pump ran diagnostics all test passed. REPAIR COVERED BY MANUFACTURE WARRANTY.(CNOTE!!)"

Arrived onsite for a washer that the water temp is reversed. Ms stated that when the washer is set on the cold setting there was steam coming out of the door causing the console to sweat. I found the hoses reversed at the fill valve. I found the customers hot water wall valve handle missing and I could not get a wrench on the stem because the two wall valves are so close together. I advised the customer to call a plumber and have new style wall valves put in and have them reverse the hoses at the washer. I advised once that is done to use the machine and then if there was still an issue to call us back. Call complete.

"Arrived on site for refrigerator not dispensing water. Upon arrival confirmed issue and found proper water flow between cutoff, filter and valve to ice maker. Found inlet valve not allowing any water to pass through with a stable 120 connection. Replaced valve and reassembled and tested dispenser. Found no leaks and dispenser fully functioning as designed call complete"

"Arrived on site and inspected dishwasher and did not find any error codes. Ran A diagnostic cycle and everything is working properly. There is no rinse aid in dispenser and recommended that customer at this to assist water sheeting away from dishes. Also recommended running hot water before starting dishwasher. No further repair is required at this time dishwasher is operating as intended, job Complete"

"Arrived onsite for burner not getting hot enough. On inspection found the big burner had a 75 orifice installed, there was 165 laying in the orifice tray. Installed it and it was to much flame. I had 125 that I installed and it was just the right size of flame. Tested unit and showed CX the new flame. No gas leaks detected during service."

"Arrived on site and inspected freezer and found at this time it is quiet, customer has a video of it making a rattling noise while running. Customer says noise is intermittent. Inspected compressor and found mastic has come off and Capillary tube is very close to dryer. It could possibly be vibrating together. Repositioned both and added mastic back. Also inspected evaporator and fan and did not see any issues here. Customer says they are able to stop vibration by putting a hand on the door. Set front seat down lifting up freezer. Could not duplicate customers noise experience at time of service call, job complete"

Arrived onsite for washer that is showing the ul error code on any sized load. Upon arrival I ran a quick wash cycle with some clothes in the unit and found that the unit operated as designed. I checked the suspension and found that they where good. The drain pump had good water flow at time of testing and the drain hose was installed properly. I advised cx on detergent use as over sudsing could cause the symptoms she made known time at this time (sd showing up at times when using the unit and the cloths not spinning out properly). Unit operating as designed job complete.

"Arrived on site to check washer for not draining. Upon arrival customer stated unit had been working properly. No repairs needed at this time, job complete"

"Arrived on site to test unit for handle falling off, tested unit found that the stubs are loose causing handle to wobble, tightened stubs installed handle unit is now functioning properly, no leaks detected job complete"

Arrived onsite for dryer not heating. Upon arrival inspected unit. Unit powered on but no heat. Disassembled unit and found failed heating element and cutoff. Replaced both. Tested unit and unit is now functioning properly Job complete

"Arrived onsite to install previously ordered parts. Replaced motor W10890624, capacitor W11428524, and actuator W10913953. Calibrated unit . Test unit and unit now operates as designed. Job complete"

Arrived on site for washer not turning on. Upon arrival confirmed issue and found control not disturbing power correct ply and showing signs of corrosion on control. Found no other hardware failures during tests and replaced control. Found washer functioning as designed. Call complete

Arrived on site to test unit for console not working properly. Found loose connection. Secured connection and tested to 350. Unit now working as designed. No leaks detected. Job complete.

Arrived on site to test unit for unit not draining. Test unit and found plug still on at disposal. Removed plug test unit and unit test good job complete.

Arrived onsite for electronic range with a front right burner thats not adjusting temps when you change it on the keypad. Upon inspection and several tests I found the unit operating as designed. The duel zone burner heated normally at its highest setting and then pulse on and off at its lowest like it should. Job complete

"Arrived on site. Replaced defective ice container,found unit not cooling correctly found dye on manufacture joint,repaired leak and replaced drier vacuumed system down unit kept vacuum recharged system to manufacture spec powered unit on checked low side pressure good. ; used 1 Wpw10143759 (Drier) from stock"

Arrived onsite for washer not rinsing properly. Upon arrival inspected unit. Found low flow from valve. Replaced valve and flow was restored fully. Also reminded customer of amount HE detergent to use. Unit is functioning properly. Job complete

Arrived onsite for unit not heating and timer not progressing. and found unit operating with gas valve shut off after having remodeling in the Landry room. Determined that all else is in good working order including the timer function.

Arrived onsite for a washer that is not going into spin. Upon inspection I found that the hub teeth had worn away due to the fact the I could turn the basket and the wash plate separately tho theyre supposed to be locked together. ordrng 1 W11252784 (WASHPLATE) and 1 W10820039 (HUB)

"Arrived on site for no cool. Powered unit on,removed evaporator cover found small trace of oil on evaporator,removed compressor cover no heat from discharge tube diagnosed a leak in the system ordering a new evaporator,compressor,drier and 3 way valve. Parts covered by manufacture sealed system warranty, ordrng 1 W11492867 (Evaporator) and 1 Wow10143759 (Drier uv) and 1 W11506635 (Access valve) and 1 W10832994 (Compressor) and 1 W11580434 (3 way valve)"

"Arrived on site to test unit for water not circulating, tested unit found motor not receiving any voltage, split door and checked voltage at the control no voltage sent to wash motor, need control to fix issue, after the replacement of control wash motor can be tested fully, if issue persists recommend replacing motor as well, ordering control

"Arrived on site for microwave intermittently heating. I inspected the unit and work area. I pulled the unit from the wall and tested it. I found it not heating. I gained access to the microwave control and tested relay 4903, I found the relay opening and power being sent to the inverter. I tested the neutral line from the filter board to the inverter and found continuity, indicating the secondary switch, and thermostat are good. I gained access to the magnetron and found it not shorted to chassis and the terminals are reading properly. I installed the new inverter and retested the unit. The new inverter is bad and is throwing a fault code. I am ordering a new inverter.

"Arrived on site for cooling complaint in fresh food section. No ice build up on evaporator cover,ran diagnostics fan powered on thermistor reading open diagnosed unit will need both thermistors,ordering thermistor parts ordrng 2 W10316760 (Thermistor)s"

Arrived onsite for dishwasher that is leaving a film on the dishes. Upon arrival I put unit into diagnostics mode and found code stored for the detergent dispenser. I then ran a cycle and found found that the unit was producing too much suds as I did not add any detergent Prior to the test. upon further inspection I found that the detergent dispenser was leaking rinse aid. I Double checked the heating circuit and found that it was good ; ordrng 1 W11032769 (DISPENSER)

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer provided a photo of the water on the floor at the front right center area. I pulled the unit out and inspected the drain tubes and both were clear of debris. Removed the front toeplate and found dry water streaks on the inside of the toeplate on the right side. I removed the bottom drawer in the RC section and found a small amount of water at the bottom of the RC section and so,e at the bottom right side of the evsp drip pan. I removed the fan scroll and did not see any signs of frost build up. Reassembled the unit and recommended that the customer get photos of the bottom of the fan scroll/evsp cover if the unit leaks again. When removing the drawers from the RC section, I found the snack pan had a broken wheel and was difficult to remove. Also found a small dent near the bottom center section of the FC door (photo). Customer advised they have an open maintenance list with the builder and the door is on the list. I am ordering the snack pan and scheduled return service. No water leaks observed during service.; ordrng 1 WPW10542037 (Snack pan)"

"Arrived on site to inspect refrigerator leaking water. Upon further inspection, the customer advised that water is leaking from underneath the unit. I pulled t(e unit;it out and inspected the RC drain tube and found it badly clogged with debris. Removed the debris and tested and it is clear now. I removed the front toeplate and found the harness at the bottom left corner of the FC door is damaged (photo).No water leaks observed at the end of service. Office to schedule return service. ; ordrng 1 W11130210 (Ice door)"

"Arrived on site for dryer making a squealing noise. I inspected the unit and work area. I gained access to the interior cabinet and found the guide wheels that the basket sit on are seized and dont spin freely, along with the belt pulley.

Arrived on site to diagnose a dishwasher that was not draining. Tested all parts and components and found no failures to unit at this time. No leaks were found at time of service and job is complete.

Arrived on site to diagnose a refrigerator with light not working. Found failed door switch and replaced it. Tested unit and found all is functioning properly at this time. No leaks were found at time of service.

"Arrived onsite and installed ACU with JZ and determined it was a defective control and not compatible with the unit. Verified the model and serial, ordered the correct part. Did verify function of the rotor/stator. Only the control should be needed to complete repaiR, 2 man; ordrng 1 W11322901 (ACU)"

"Arrived on site for washer not cleaning properly . Got 7-4 Error code . During wash test unit very loud . Found oil on stator and cabniet . Ordering gearcase ,slider clutch ,stator rotor . No water leaks detected at time of service. Call to set return ; ordrng 1 W11185701 (Gear) and 1 W10905025 (Slider) and 1 W10905022 (Clutch) and 1 W10636382 (Bolt) and 1 W10006482 (Rotor) and 1 W10006483 (Stator)"

"Arrived on site for dishwasher, inspected unit and work area. CX complaint was dishwasher leaking from corners. I ran a diagnostics cycle and found no leaks and no stored error codes. I then ran a pro wash and found leaks. I could not pin point where it was coming from. I tried leveling it I tried reciting the tub gasket and nothing helped. I called techline spoke to Travis SR#7735153362 and sound to order tub seal and door seal. Im also going to order the inner door. Leaks where observed during service. Office to contact CX when parts are available.; ordrng 1 W11483553 (Tub gasket) and 1 W11606677 (Door seal) and 1 W11559689 (Inner door)"

"Arrived on site to test unit for water leak, tested unit found gasket not sealing properly causing water to leak, also customer stated that UI has lights that are already out, ordering UI, customer will monitor and if leak persists, will let us know on return visit, ordering part, office to reschedule ; ordrng 1 W11460962 (Panel UI)"

Arrived on site to test unit for shutting off intermittently. Found all fuses tested good. Motor will stop spinning and unit says its still drying. Needing motor and blower wheel. Office to reschedule. SR#7735154132; ordrng 1 W11549461 (Motor) and 1 WP697772 (Wheel)

Arrived on site to test unit for tripping breaker. Found white wire to gas valve pinched between cover and cabinet. Put electrical tape on exposed wiring and replaced control. When unit plugged in breaker tripped instantly. Reset breaker and unit is now powering on and not tripping. No signs of grounding out on harness and voltage correct to unit. Was advised by whirlpool Techline to replace harness and if issue persists breaker would need to be replaced. Office to reschedule. SR#7735160016; ordrng 1 W11173616 (Power cord) and 1 W11628776 (Harness)

"Arrived On site for washer not completing a full cycle and spitting out the clothes all the way per customer on arrival. Upon arrival confirmed issue and found the following error codes F6e3, f7e7, f7e3. Found ACU not sending proper voltage to stator or clutch for agitation and spin but worked fine on other test settings. Will need office to reschedule once availability of parts is known.; ordrng 1 W11510463 (Acu) and 1 W11568984 (Lower harness) and 1 W10897050 (Stator) and 1 W10905022 (Clutch)"

"Arrived on site to test unit for no light under unit, tested unit found no light socket not receiving proper voltage, control has failed, ordering control office to reschedule ; ordrng 1 W11552018 (Control board)"

Arrived on site for a dishwasher that will not start a cycle. Inspected unit and worked area. Did confirm the customers complaint as the whole control panel was dead. Check voltage going to the user interface and found 14 V from the outside wires and 5 V from the inside wires going to the user interface indicating that control was good but the user interface was bad. Ordering the user interface assembly and the office will need to contact the customer about a return date due to an out of stock and PSP item.; O-emld tckt

"Arrived on site and inspected microwave and found no power showing. Replaced both interlocks and control, No other parts prescreened, fuse checks good. Power wheel flicker when harness connecting filter board to control board is pulled on/moved. Sent a short video to KB/service management. Will bring back filter board, harness, Magnetron, capacitor, and diode. Replace all parts on next visit; ordrng 1 W11335495 (Capacitor) and 1 W11222648 (Diode) and 1 W10754299 (Magnetron) and 1 W10531156 (Filter board) and 1 W11350916 (Harness)"

"Arrived on site for a washing machine thats not filling. Inspected unit and work area. The customer advised that when they start a cycle, the unit wont even spin and will complete the cycle before water even feels. Ran into through diagnostics and found an F7 E5 (shifter fault) error code. Tested unit and manual diagnostics and was able to get the unit agitate but Im not able to get the unit to spin as the agitator was the only thing spinning. Checked underneath the unit and found the slider broken. Ordering the slider and the office will need to contact the customer about a return date due to limited parts availability.; ordrng 1 W10734521 (Slider)"

Arrived on site for control not responsive or flickering . Customer also is having issues with time having to be reset . Ran diagnostics got 2-1 error code . Keypad is non responsive at times . Ordering console . As far as time issue did instruct oven does have to be connected to WiFi . Left WiFi team number if they have issues connecting. Call to set return ; ordrng 1 W11105007 (Console)

"Arrived on site for washer shutting off and on , also contol lights fading and dancing . Ran diagnostics no 0-2, 1-2,2-1 codes . Passed lock , fill, and agitate . When going into spin unit would shut down control light would flicker and dance and motor would hum but not spin. Replaced control and stator . Same thing happened . Tested resistance on motor and found motor had failed . Ordering motor ,another control and cap . Called safety . Same ref #. No water leaks detected at time of service. Call to set return. ; ordrng 1 W11026785 (Motor) and 1 W10803588 (Control) and 1 W10625046 (Cap)"

"Arrived on site to inspect washer leaking water during cleaning cycle. Upon further inspection, I found the unit pulled out of its space with the hot water hot disconnected. Customer moved the dryer and placed the washer back in its space to test. I reattached the hot water hose and placed unit in diagnostics showing no error codes. Continued with testing and monitored the underside of the unit (bottom of drum, drain pump/hoses, and found no signs of a leak during testing. I removed the back panel and found where water/detergent and leaked onto the chassis and down the back panel to the bottom right corner of the unit (photos). I removed the front panel and inspected the drain pump, hoses and bellow and found no signs of leaks. Customer advised they have a water softener system and provided samples of the cleaner and detergents they use. I found the cleaner was too much for a water softener system and it possibly causing too many suds and causing the water to leak out the vent tube at the top of the drum and go to the back of the unit. I recommended the customer cut the cleaner in half and try a cleaning cycle and if the unit leaks again to contact our office and schedule service. No water leaks observed during service, job completed. ; O-emld tckt"

"Arrived onsite to install previously diagnosed part. Upon arrival I installed the console. And tested unit and found that the bottom Oven was not heating I am ordering control, control without power supply, and the bake and broil element. I attempted to connect to WiFi the unit would connect but it is as though it doesnt see that it is. I advised the c to contact the WiFi team. Office to reschedule ; ordrng 1 W11261167 (Control) and 1 W11261169 (Control without power supply) and 1 WPW10260252 (Broil element) and 1 W11545804 (ELMNT-BAKE)"

Arrived onsite for washer not spinning. On inspection the agitator is way out of balance and the tub is leaning on the front right. When diagnostics mode it makes a chirping noise and if you push the agitator up into the right the noise goes away. Ordering suspension and agitator assembly. Returning the gearcase and parts. No water leaks detected during service.; ordrng 1 285565 (Wash plate assembly) and 1 W10780045 (Suspension)

Arrived on site for SXS fridge with the door light staying on. I found out we received the wrong m&s. It is a quad door fridge. I inspected the unit and work area. I found the UI would lock itself. I tested the magnetic door switches and found them working. I am ordering the panel UI. The office will reschedule when we have eta on the parts.; ordrng 1 W11430637 (Panel ui)

"Arrived onsite for unit tripping breaker. Upon arrival inspected polarity and is correct. Unit Tripps breaker as soon as you plug unit in wall outlet. Inspected control and found breaker does not Tripps when J2 connector is disconnected. Replaced motor and still Tripps breaker. Contacted SW and SW recommended ordering Control, harness, shifter, lid switch, strike, drain pump. Office to reschedule ; ordrng 1 W11170319 (Control) and 1 W10903238 (Harness) and 1 W10913953 (Actuator) and 1 W10837741 (Strike) and 1 W10682535 (Lid switch) and 1 W10919003 (Drain pump)"

Arrived on site to diagnose a refrigerator that is not cooling. Found refrigerant leak at evap and it will need to be replaced to complete repairs. Cap tube is aluminum and lockrings will be needed for repair. Office to set return appointment for 2 hours.; ordrng 1 W11407409 (Evap) and 1 Lokringkit (Lokring kit) and 1 W11506635 (Coupling) and 1 WPW10143759 (Drier) and 1 Lokringcouplings (Lokring couplings) and 1 2hourjob (2 hour job)

"GDT695SSJ5SS Arrived to inspect draining issue. I found debris within the pump haousing and it had galled the housing walls. I removed and replaced the pump assembly and tested. The issue was corrected and the unit operated as designed. No leaks observed during service.

"Arrived onsite for washer leaving lint behind at the end of the cycle. Upon arrival inspected unit. Customer took pictures. Debris left on upper section of basket and tub ring area. Ran fill, agitate , spin and drain test. All are functioning properly. Found no evidence of unit deterioration. Suspected external debris entered unit and took some time to clear. Most recent loads have not shown debris. Customer will monitor.

"Arrived on site to replace dented door, verified that door was needed, inspected new door and replaced, builder will give the nameplate to customer, left name plate with builder job complete"

"Arrived on site to test unit for grinding noise, tested unit found wash plate grinding during agitation, , customer accepted, replaced wash plate, ran diagnostics cycle, all components are functioning as designed, no leaks detected job complete"

Arrived on site to diagnose a washer that is shaking during spin. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best loading process to help with balancing loads. No leaks were found at time of service.

Arrived on site for wall oven giving f8e1 only when both/lower (only also) ovens were used. Upon arrival confirmed issue. Found during diagnostics tests lower fan motor continuously failing to stay at steady speed even with proper power supply. I installed required motor. Reassembled and tested both ovens. Found no issues after 30 minutes of run time.

"Arrived on site for wall oven having inconsistent temperature. I inspected the unit and work area. I ran a temp test. I found the bake element coming on, and the broil element coming on. I set preheat too 350 degrees. I found the unit 10 degrees lower then set point. I recalibrated the oven and reshaped the gasket. The unit is working as designed.

"Arrived on site for dryer, inspected unit and work area. CX complaint was dryer not turning on. Tested and found faulty motor. Unit will need new motor and rebuilt kit.

"Arrived on site for dryer, inspected unit and work area. CX complaint was water sitting in tub. Entered diagnostics and found error code F3E2. Tested unit and found it operating as designed. CX had explained that she had cycled power to it and it was operating better after that. I called techline and explained what had happened and said that unit is operating as designed. No leaks found during service.

"Arrived on site to install previous diagnose parts. I replaced the felt seals, the guide wheels, pulley and belt. I reassembled the unit and tested it shortly. I found the basket tumbling and heating. I advised the customer to not run the unit for 24 hours to let the glue cure on the seals.

"Arrived on site to inspect microwave venthood light. Upon further inspection, I found the bulb had broken free from the base and the base was still inside the socket. I removed the old base and installed a new bulb and tested. Unit is operating as designed. Job completed."

"Arrived on site to inspect washer not draining. Upon further inspection, I found the dryer stacked on top of the washer located in the garage (photo). I placed the unit in diagnostics showing error code F9E1-long drain. Cleared the code and continued with testing and when the drain pump came on at the beginning of diagnostics, I could hear that it was struggling to drain the water from the unit. I canceled testing and pulled the unit out and removed the back panel to gain access to the drain pump. I removed the drain pump filter and found a large amount of debris inside the filter (photo). I removed the debris and re-installed the filter and retested and unit is operating as designed. I secured the drain hose at the drain pipe (photo). No water leaks observed during service, job completed."

Arrived on site to install previous diagnose part. I gained access to the console and replaced it with new. I reassembled the unit and tested the buttons. The unit is working as designed.

Arrived on site to install previous diagnose part. I gained access to the console and replaced it with new. I tested the console and found it working properly.

Arrived on site for unit not cooling properly no ice production. Customer stated unit would intermittently show PO on ui. Unit has never been pulled out. Pulled unit out and found p2-7(pink wire) defrost wire broken entering cabinet. Provided customer with SR#. Job complete. Sr#7735146820

"Arrived on site for fresh food section warmer then normal. Fran diagnostics and found evap fan not working . Replaced fan and all checked normal. No water leaks detected at time of service job complete

"Arrived to inspect continuous ice production issue. I measured temperature and the FC showed -8?F, plenty cool for ice production. I heard the unit attempt to cycle and fill and the ice that was dropped was hollow and very wet, indicating a likely short-cycled ice production. The RC measured at 33? and was set to 42. I removed the water supply line and found a large amount of debris from the supply within the home. I flushed with approximately five gallons of water and found no more visible signs of debris. I noted the ice maker would short cycle after about 10 minutes repeatedly. I R/Rd the ice maker and tested. The CX requested the filter and I added it to the charge. I added a 6? offset increase to both the FC and RC chambers. No leaks observed during service."

"Arrived on site to inspect ice machine not making ice. Upon further inspection, I found the unit turned off. Turned on and placed in diagnostics. Tested the unit and found the recirculating pump is bad. I removed and replaced the recirculating pump and retested and unit is operating as designed. No water leaks observed during service, job completed."

Arrived on site to test unit for unit turning off on middle of cycle when unit was running. Test unit and found unit accidentally unplugged under sink thats why it stopped and didnt drain. Plugged unit in test unit and unit test good job complete.

"Arrived on site. Replaced compressor,evaporator,drier and recirculating pump,vacuumed system down unit kept vacuum recharged system to manufacture spec ran diagnostics weak water flow from valve,replaced valve,ran diagnostics all test passed good frost formation on evaporator plate. Sealed system parts covered by manufacture. used 1 W10897719 (Valve) from stock"

"Arrived on site to install previously diagnosed part. Inspected unit and work area. Replaced the hub assembly and tested the unit. The unit began to work and operate as designed. Advised the customer that if any further issues persist, they would need a new gear case and transmission assembly and will be liable for the additional repair cost of they choose to continue repair

Arrived on site and replaced all led modules per service pointer W11606409 using s-code S84638. Unit now working as designed.

"Arrived on site for no ice. Checked wires at door harness found no damage to wires,ran diagnostics thermistor test passed,bucket test passed,ran harvest test passed dumped ice,ran fill test passed icemaker filled with water. Found no issues with icemaker in diagnostic test.

Arrived onsite for refrigerator door popping open consistently. Found door needed adjustment and liner near hing had snapped causing a structural binding that tended to prevent the door from closing consistently. Adjusted level and lubricated the binding. Unit is now operating as designed and closing consistently.

Arrived on site for poor washing performance. Found weak wash motor and drain tube clogged with grease . wash motor and drain tube . also unit is not heating up and control is no longer available. No water leaks detected at time of service.

"Arrived on site for refrigerator making noises. Inspected unit and work area. Tested unit and found a bad filter housing and a bad filter. Gained access to replace filter housing and replaced it. Unit is now operating as designed. No leaks where observed during service. Job completed.

"Arrived on site to inspect dryer error codes. Upon further inspection, the customer advised that theyve had two other repair companies service the unit and could not repair the unit and advised that previous techs disassembled the unit. I placed the unit in diagnostics showing error code F9E2. I cleared the code and continued with testing and the unit operated as designed. I performed another diagnostics test and again the unit operated as designed. I tested the unit in a timed dry mode for 10 mins and the unit operated as designed. I tested one more time in diagnostics and timed dry mode and the unit continued to operate properly. I contacted techline and spoke to Andrew and advised of the compliant, prior service, and my findings. Andrew advised that the float switch might have been stuck, but if the unit is operating properly, not to replace any parts. Provided SR#7735140500. I advised the customer of my conversation with tech support and recommended that they dry a load and see what happens. Advised that if the unit fails again to contact our office and schedule service. No water leaks observed during service, job completed."

"Arrived to inspect no cool. I found the unit not cooling and I pressurized to 140 psi and monitored. Seeing no change in 10 minutes, I lowered the pressure to 120 so I could monitor on both gauges accurately, for an additional 10 minutes. Seeing no change, I thoroughly swept the system from both directions with nitrogen and R/Rd the compressor and vacuumed to 340 microns. Holding vacuum for an additional 15 minutes, I charged with the MFG prescribed refrigerant charge and tested. The unit cooled as designed. No leaks observed during service. I contacted the MFG and advised of the 2nd compressor and findings. file#7735148787."

Arrived onsite for all burners on high and no adjustment. Upon arrival inspected unit. Made adjustment to all burners so that flame transitions from low to high. Burners are now functioning properly. Job complete

Arrived onsite and replaced freezer door. Also found that an additional possible cause could be that 5e humidity control was not on and there was condensation collecting and dripping off of the mullion into the freezer door switch housing. Turned on humidity control. All checks good.

"Arrived onsite for unit not operating, not responding to inputs. Found breaker off and found control lock engaged upon restoring power. Exited control lock and checked diagnostics for errors. No stored errors. Unit will begin cycle properly. Advised maintenance on findings. Door lock is engaging and disengaging as designed."

Arrived onsite and tested microwave for not heating properly. Preemptively secured interlocks due to evidence of normal loosening of the mounting screws. Tested mug with 2 cups of water and unit heated water sufficiently in the first minute boiled water within 3 minutes. Advised on findings and repair of the interlocks. All checks good. Unit is operating as designed.

"Arrived on site to test unit for not operating properly, customer stated that cycles would end but clothes inside would be wet and covered in suds, system would tell her to do cleaning cycles back to back but still suds are present, tested unit found no error codes in system ran diagnostics cycle, all components are functioning properly, customer has a water softener causing excessive suds, showed customer how to adjust detergent dispenser settings, unit has a automatic dispenser that cant be removed so customer cant manually adjust detergent, advised customer to Dilute detergent 50/50 with water, run a clean cycle with vinegar and also a empty cycle to clear out all excessive soda buildup in tub, customer will call us back if no improvement, at this time job complete"

"Arrived on site to test unit for no heat, tested unit found breaker tripped, reset breaker checked all sensors and heat element, everything is running good, tested vent and found complete restriction, removed vent from unit and demonstrated to customer suction with vent off and on, advised customer to call back her vent cleaners, vent has a restriction and needs to be removed before using unit, provided customer with dryer vent wizard number, at this time job complete"

Arrived on site to diagnose a dishwasher that is not drying properly. Tested all parts and components and found no failures to unit at this time. Advised customer on findings and best cycles and options for best performance. No leaks were found at time of service.

Arrived on site to diagnose a dishwasher that is not draining. Found plug in garbage disposal was not removed during installation. Removed plug and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.

Arrived on site to diagnose a dryer that is not drying properly. Found thermistor and himit t-stat malfunctioning and replaced both parts. Tested unit and found all is functioning properly at this time.