"Arrived on site to install previously diagnosed parts. For the knobs customer declined and decided to contact whirlpool/Jenn-air to see if the can get a concession for them. The customer advised me that the front right burner would not ignite properly or at all sometimes. Upon further inspection I found that the spark would travel away from the fuel source I adjusted the burner head but found no change. Also as I was putting the knobs back on I found the far right side valve stem was bent. I am ordering the valve assembly and a burner head. Office to reschedule. ; ordrng 1 W11338090 (Assembly, Valve) and 1 W11319683 (BURNR-HEAD)"

"Arrived on site for fridge not cooling. I inspected the unit and work area. I found the compressor running. I gained access to the freezer evaporator and found it full of ice. Per techline with a SXS defrost issue we need to replace the UI, hv control, and thermistor. The office will reschedule when we have eta on the parts.; ordrng 1 W11518204 (Ui) and 1 WPW10384183 (Thermistor) and 1 W11566851 (Hv control)"

Arrived on site to test unit for not washing. Test unit and found unit no draining correctly. Found pinched drain hose. Secured drain hose test unit and unit draining correctly. Found unit not getting water. Was able to get water then unit not responding. Will order new control board and will replace board and sump and motor on return visit office to reschedule ; ordrng 1 W11410061 (Control board)

"Arrived onsite for a ice machine that is not producing ice. Upon arrival I found out unit into diagnostics and found that the Recirculation pump not working but found that all other functions work. I replaced the pump and tested again and found no change, I gained access to both renderings of the machine harness and tested it with my meter and found it good. Which leads me to believe that the main control may not be sending voltage to the pump . I and ordering the control and transformer. And reschedule for 12/19/22; ordrng 1 W11034363 (CNTRL-ELEC) and 1 WPW10485951 (Transformers)"

"Arrived on site for freezer not cooling all the time. I inspected the unit and work area. I found the customer is actually having frost build up in the freezer and water leaking from the filter head. I inspected the unit and work area. I found condensation around the fridge air baffle, I found the right side door gasket is torn and not sealing. I found the filter head leaking water steadily. I put the unit into diagnostics and found the air baffle opening and closing, I found the defrost heater coming on. I found the right side of the freezer door is not closing properly due to the slide not pulling closed. I am ordering the slides, the right hand door gasket and a filter head. ordrng 1 W11346623 (Filter head) and 1 W10830046 (Right side door gasket) and 1 WPW10132653 (Lh glide) and 1 W10132652 (Rh glide)"

Arrived onsite for microwave/oven combo not functioning. Upon arrival inspected unit. Found display constantly cycling showing unit loosing power and restarting. Jolly unit from wall. Supply voltage checked good. Noticed that console was restarting and loosing power but oven and microwave lights never dimmed or lost power. Seems to be isolated tot he console. Found power to UI intermittent. Replaced appliance manager. Powered unit and did not resolve issues. Ordering console. ordrng 1 W11297728 (Stainless console)

"Arrived onsite for a washer that is leaking at times. Upon arrival i began performing my diagnostics process, as I was instructed the water inlet valve area I dropped my socket In between the control and the back of the as I was attempting to retrieve it the socket Made contact with the back of the control and shorted it out. Im ordering the control and I contacted the office to see if we can get the customer rescheduled for sometime later this week as he will not be available any later than that. Office advised that I let the customer know that they will contact him to reschedule. ; ordrng 1 W11502823 (CNTRL-ELEC)"

"Part not ordered by previous technician, confirmed with DW; ordrng 1 W11482383 (Water valve)"

Arrived onsite for right front burner is operating only on high heat. Upon arrival test unit and found that the element stays energized and does not cycle and begins to over heat. Need to replace right front infinity switch. Ordering right front infinity switch. Office to reschedule ; ordrng 1 WPW10434452 (Infinity switch)

Arrived on site to test unit for unit leaking. Test unit and found unit leaking from vent. Vent is damaged will order new vent office to reschedule ; ordrng 1 W11416460 (Vent) and 1 W11545290 (Deflector) and 1 W11545539 (Gasket)

Arrived on site for fridge not dispensing ice. I inspected the unit and work area. I found the ice maker would not cycle as designed. I found the ice not falling past the ice door. I found the new icemaker in box was broken. I am ordering a new icemaker. Reschedule for Tuesday 12/20/22; ordrng 1 W11579388 (Icemaker) and 1 W10749631 (Bracket) and 1 W10749629 (Door)

Arrived on site for top load washing machine leaking. I inspected the unit and work area. I tested the water valves. I found the fabric softener leaking from the tub ring. I am ordering the tub ring according to service pointer W11651001. I leveled the unit. The office will reschedule when we have eta on the part.; ordrng 1 W11590590 (Tub ring)

Arrived on site for oven not heating properly . When Customer is having issues with oven heat but after cooking for awhile oven will start clicking and losing heat . Found igniter failing and not reigniting after unit heats up. Ordering bake igniter . No gas leaks detected at time of service. Call to set return ; ordrng 1 W10324262 (Igniter)

Arrived onsite to replace failed glass cooktop . While replacing inspected burners and found RF burner also failed. This is more than likely what caused the heat fracture to begin with. Need to order and replace RF burner to complete the repair. Left knob off of unit to discourage use for failed burner. Office to reschedule.; ordrng 1 W11517959 (Right front burner) and 1 WPW10312185 (RF switch)

Arrived on site for washer not functioning correctly. Upon arrival confirmed issue and verified drain pump resistance was 19.2 ohms. Verified control was sending 123 V down from the drain pump connector but unit was receiving no power through the wiring harness. Will need office to reschedule once availability of wiring harness is known.; ordrng 1 W11591637 (Lower Harness)

Arrived on site and inspected refrigerator and found freezer is frosted over. replaced control but will need thermistor harness and UI.; ordrng 1 W11204566 (Freezer harness) and 1 W11099702 (Ui) and 1 W10882092 (Heater)

Arrived on site for frost door handles being flat. I inspected the unit and work area. I found the handles flattened and the right side door dented. I replaced the handles. I am ordering the right side door. The office will reschedule when we have eta on the part.; ordrng 1 LW11037738 (Right door)

"WRS325SDHZ08 Arrived to inspect no ice and cooling issue. Upon arrival, I found the evaporator fully filled with frost and the unit had elevated temperatures, causing ice production to cease. Testing of the defrost element circuit revealed and open load and it will need to be corrected after the customer defrosts the unit. The defrost thermistor read 23.35 K with the evaporator encased in ice and was a likely correct reading. The evaporator fan was 99.9 . I tested the circuit at P2-7 to N and found it provided line VAC only when called for. I advised the customer to allow the unit to stand with the doors ajar for 48 hours and also with the placement of towels to catch any overflow. We will return with the required parts. I corrected the dispenser dripping after pause issue as well. No leaks observed during service. ; ordrng 1 W11581973 (FC Harness (Fuses Included)) and 1 W11546610 (Heater)"

"Arrived on site for washer starting but never going into wash cycle . Found belt guard had come off again and broke with on cap harness . Ordering cap , harness , belt guard ,belt , cam and suspension . No water leaks detected at time of service. Call to set return ; ordrng 1 W11171694 (Suspension) and 1 W11335100 (Harness) and 1 W11162560 (Cap) and 1 W11087188 (Shield) and 2 357640 (Shield screws)s and 1 W10808317 (Belt) and 1 W10721967 (Cam)"

"Arrived on site and found ice in upper bin is shiny but production is good, test 56 shows E2 but test 57 cycled properly and dispensed ice in tray. Test 45 passes also, test 36 fan is running. freezer temperature is 4 degrees. Will bring back pantry door, ice door, ice box fan and icemaker; ordrng 1 W10815676 (Pantry door) and 1 WPW10549589 (Ice door) and 1 W10846539 (Ice box fan)"

Arrived onsite for previously diagnosed parts. On inspection found that I needed the inner gasket and I had the outer gasket on the truck. Ordering the inner gasket; ordrng 1 W11177741 (Inner gasket)

Arrived on site to test unit for broken adjuster wheel. Found shaft was broken off where e-clip locks shaft into place. Needing shaft and clip. Office to reschedule. ; ordrng 1 W10115793 (Short shaft) and 1 489504 (E-ring)

"Arrived on site and found water is cycling but there is no cooling, found condenser fan is running and compressor is warm but not running. Replaced start device and this had no effect, sealed system repair will be needed.; ordrng 1 WPW10218037 (Evaporator) and 1 WP2313624 (Condenser) and 1 WP759113 (Gas valve) and 1 WPW10605286 (Compressor) and 1 WPW10200037 (Drier) and 1 Sf8404 (Stub)"

"Arrived on site to test unit for lights flickering. Found FC module connection was loose causing interference with voltage. Secured connection, unit now working properly. No leaks detected. Job complete."

"KUIX305ESS1 Arrived to inspect no ice. The unit had all functions present, but the sealed system would not make heat on the high side, nor cold on the low and was verified running. I found debris from tubing failure in the back corners of the chassis, under the evaporator and determined the unit will require the compressor, service port, non-dye drier and evaporator plate assy.

"Arrived on site to inspect dryer not drying clothing. Upon further inspection, I tested the unit with the door open and the door switch closed. I found the element illuminating in the back right corner vent area and the unit getting hot. The unit is stacked and I pulled the right side out to gain access to the vent tube at the back of the unit. Using my vent test kit, I tested airflow and found the the first two tests failed (photos). I tested temps at the back of the unit inside the tubing and temps were within range. I removed the vent tube from the back of the unit and retested and the unit passed (photo). I found the vent goes directly outside and the tube was crimped at the tube going out of the unit. Using my borescope, I ran it down the tub to the outlet and didnt find any obstructions. I adjusted the tube and re-routed the tubing and re-installed it to the unit and retested. The test passed on the first try. I put the unit back in its space and retested and the test passed again. No lint observed during service, job completed."

Arrived on site to install previously diagnosed parts. Upon arrival I installed the Moisture sensor (electrode and harness). And tested unit and found unit operating as designed . Job complete.

Arrived onsite for dishwasher leaking. On inspection found the leak in the middle of the pump. Replaced the pump and tested unit in diagnostics mode. No leaks detected during service. Found following errors on the unit F5E1 F9E2 F9E1 F9E4

"Arrived on site for a washing machine that is flashing and F20 (no water detected) error code. Inspected unit and work area. The customer advised that the unit will sometimes not complete cycles and leaves the clothes completely sopping wet. Ran into diagnostics and did confirm the error code. Around the unit through an auto test and found that the hot water was not drying in enough water causing the failure. Removed the back hose and found rocks and debris inside of the hot water valve. Replaced the water valve and tested the unit. The unit began to fill a lot better but was still weak. I removed the hot water hose from the machine and turned the water line on into a bucket. Found reduced water pressure coming from the wall. I did explain that the customer would need to have that checked out due to potential continual issues with any hot water cycles. The customer was aware of the pressure differences between hot and cold lines. Call complete."

"Arrived on site to inspect range cooktop damage. Upon further inspection, I found the cooktop cracked at the back left corner (photo). I removed and replaced the cooktop and tested and unit is operating as designed. Job completed."

Arrived on site for a dryer that it making screeching noise when in use. Upon inspection I found the noise coming from the idler pulley. I installed new pulley and tested unit and found unit operating as designed

Arrived on site to test info for run away temp and f9e1 error. Found bad control board again and sensor ready 103? at room temp. Replaced control board at no charge and sensor. Test unit and unit test good job complete.

Arrived on site for refrigerator needing previously diagnosed icemaker. Upon arrival reconfirmed issue and installed required part. Reassembled and tested unit. Found unit harvesting/filling as designed with no leaks. Call complete

"Arrived on site for a washing machine that is not starting cycles and has water at the bottom of the tub. Inspected unit and work area. Did confirm the customers complaint and found the unit nonresponsive. Took apart the machine and verified voltage going to the control but found the control not sitting voltage anywhere else. Measured resistance on the drain pump and found 16.9 ohms. I did advise the customer that they would need a new motor control/main control for repair.

"Arrived on site and customer says they are experiencing off-balance loads. Ran washer empty and it did not vibrate excessively. Customer provided a load of sheets and when loaded correctly it is spinning normally. Showed customer the difference between when things are loaded correctly and when they are loaded off balance. Did not find any other issues with washer and sent multiple videos to KB/service management of washer spinning properly, job complete

Arrived onsite and tested unit for intermittent ignition problem. Adjusted ignition stem . Tested and found likely cause to be pan shorting the arc to ground before reaching the bake manifold. Advised accordingly. Unit is now operating as designed.

"Arrived on site to inspect washer not agitating or spinning. Upon further inspection, I placed the unit in diagnostics and checked error codes. I found F7E1. Cleared the code and continued with testing and the unit operated as designed except in spin mode, the unit began to make a loud screeching noise. I tilted the unit back and found the cam pulley had ground itself into the pulley shield due to the customer washing too large of a load. No water leaks observed during service, job completed."

Arrived on site to test unit for oven not getting to temp at bake. Found bad console

"Arrived on site and inspected refrigerator and found freezer right hand side rail slide will not close all the way.

"Arrived on site for loud noise. Diagnosed loud noise from compressor compartment,removed cover found fan blade disconnected from shaft reinstalled blade noise no longer present.

"Arrived on site. Found control locked,unlocked control reset power failure and adjusted temp. Advised customer to let unit run 24-48 hrs to regulate temperature.

"Arrived on site to diagnose dryer that is not heating at all. Ran unit and confirmed no heat. Voltage good, airflow good. Tested safety devices. Found high limit thermostat open, all other devices test good. Did not find element grounding. Replaced high limit and tested. Verified unit working as designed. Call complete."

Arrived on site for a refrigerator not cooling properly in Rc. Upon further testing found that defrost heater and thermostat were working as designed as well as main control board without failure was due to DC fan motor failing. Found noise no longer present and unit distributing air cross evaporator coil as designed and inform customer to give you 24 hours to stabilize temps. Call complete

Arrived onsite and determined f1e1 error code but all other function operating as designed. Advised that possible control glitching due to ongoing construction onsite. Advised that replacing the control would be the next logical step after resetting and customer requested control replacement. Completed repair. Tested function. All checks good.

"Arrived onsite for ice machine making a noise. On inspection the unit was off, I turn unit on and let the system run the flush cycle. Checked and saw that the unit started making ice. Waited for 45 minutes to see if the unit would reproduce the sound. Noise never came back and I told the customer to run the unit and when the noise appears again to call us. The unit was operating as designed when I left. No water leaks detected during service.

"NX58H9500WS/AA Arrived to inspect bake issue. I found the igniter registering in the M range and tested the supply voltage. The unit provided line VAC to the hot surface igniter and I removed and replaced it. All functions resumed normal operation and the unit heated and cycled as designed. No gas leaks detected during service.

Arrived on site to test unit for door not closing correctly. Test unit and found damaged hinges and inner door and outer panel.

Arrived on site for dryer making loud noise when on. Upon arrival confirmed issue. After disassembly of unit I found one rear and one front rollers r failin. Also found tears around belt but pully was intact with no issues. I made repair with new roller asm(4x) and belt. Found noise removed from dryer and unit now functioning as designed. Call complete

"Arrived on site and inspected washer and found strike is broken. After replacement washer it will now begin a normal cycle and is progressing correctly, job complete

Arrived on site for wall oven needing previously diagnosed control rebuild installed. Upon arrival confirmed issue and istalled part. Reassembled and tested both ovens. Found unit heating as designed with no failures. Call complete

"Arrived on site to install previously diagnosed and ordered parts. I removed and replaced the switches and tested and unit continued to fail. After further inspection, I found the torsion spring thats attached to the frame. I advised my customer of this and advised them that the unit cannot be repaired due to the spring. I reassembled the unit. Job completed. No charge for todays services as the unit was not fully repaired."

"Arrived on for refrigerator, inspected unit and work area. Customer complaint was making sheets of ice in the freezer.Gained access to the freezer and removed all ice build up with steamer. Gained access to the drain tube and removed it to clean it out. Unit is now draining as designed. No leaks where observed during service. Job completed.

"Arrived on site to diagnose refrigerator thar had lost some cooling in the RC and had water dripping. Examined unit and found loss of cooling had been due to evidence of a defrost issue. When i examined the liner and gaskets for issues, i found large gaps in the lower mullion. This was causing the door gaskets to have gaps and not be able to seal. Called into tech line and spoke with Andrew, SR7735271962. Unit being sent for product review. No repair made, customer will be contacted by WP. Call complete."

"Arrived onsite and found symptoms f6e6 and un operating bake function remove probe. Probe not in place. Advised that due to communication error and non function, the console was likely needed. Customer will reach out to Jenn Air before agreeing to repair.

"Arrived onsite for a rang that has Broken orifice holder screws and a missing orifice. Upon arrival I found that all of this was true. I Extract the broken screws out of the office holders and found that Orifice underneath the cooktop, i reused the orifice and taped and installed Screws. And tested unit and found unit operating as designed no gas leaks job complete.

Arrived on site to replace outer glass on oven door . No gas leaks detected at time of service. Job complete

Arrived on site to test unit for unit not getting water. Test unit and found float stuck in the up position making unit think its full of water. Secured float test unit and unit leaking. Found cracked between door and tub. Customer declined estimate job complete.

"Arrived on site to diagnose refrigerator that had lost some cooling. Customer had said that prior to arrival they had unplugged and defrosted the unit prior. I examined the unit for a defrost issue based on the customer finding water around unit. I examined the harness and heater components and found the defrost thermistor was almost fully unplugged, and not in the correct position per service manual. Adjusted and zip tied to keep in proper position. Call complete. Customer will follow up if issue returns, and I advised them to leave it in a state of failure to get a full diagnostic."

"Arrived on site to inspect microwave drawer not closing. Upon further inspection, I tested the unit and the door opened good. I tested the closure and found once the door does close completely, itll pop back open. I pulled the unit from the cabinets and inspected the switches and found the latch hook on the left side was not fully engaging. With the door closed, I adjusted the switch interlock then tightened the interlock mounting screw and retested. Unit is operating as designed. Placed the unit back in its space and retested and unit continues to operate as designed. Job completed."

"Arrived on site for door issues. Found mullion not entering catch,adjusted mullion rail tested door operation mullion now entering catch"

Arrived onsite to install previously ordered parts. Upon arrival inspected unit and found air gap about 4 inches long under RC door. Uploaded pictures on SD. There is no repair that can be made to prevent warm air from migrating into unit and causing frost. Job complete

"Arrived onsite and installed the control box to repair defrost failure, unit is now plugged in and operating as designed. Advised maintenance on repair. All checks good."

"Arrived on site for front right and left burners taking a long time to ignite. I followed service pointer W11643965, and realigned the burner heads. The unit is now working as designed. Job complete."

"Arrived on site ,replaced harness , actuator and control. Washer still tripping breaker . Found cap is shorted out causing tripping on gfi. Replaced cap W10866249. Ran calibration and diagnostics wash. All checked normal. No water leaks detected at time of service. Job complete"

Arrived on site for a dryer that has no power. Inspected unit and work area. The customer stated that the issue was not with the unit not turning on but that it was making a lot of noise. Turn the unit on and immediately heard a crackling sound as the drum was turning. Remove the front panel and found a screw nut wedged between the felt liner and the front bulk head assembly. Remove the abstraction from the dryer and reassembled. I tested the unit and the unit began to work and operate as designed. Call complete.

Arrived on site to install new screws and studs to resolve broken screw on door. Installed new studs and screws on unit and tested. Verified all working as designed. Call complete.

Arrived on site to test unit for left and drawer humidity control was stuck and left hand RC door handle threads stripped. Replaced door handle and pan front. Unit now working as designed. No leaks detected. Job complete.

Arrived on site for gasket keeps popping off . Found its the tub trim spacer kit not staying in place . Found right side leveling foot not all the way down causing dishwasher to shift right and pulling trim out . Releveled foot and shifted mounting to left side so trim is touching cabniet. Job complete . No water leaks detected at time of service.

"Arrived on site for a dryer that is not heating. Inspected unit and work area. Tested the unit and did confirm the customers complaint. Check voltage to the unit and found proper voltage and polarity. Removed the back cover and tested all heating components. Found the thermal cut off open. Replaced the thermal cut off but did explain to the customer that the thermal cut off generally opens due to an airflow issue. Checked the customer venting system and found it venting into a Lowes bucket. I did advise them that if they continue to have issues, the most likely issue is their venting and that they will need to update their venting according to their owners manual installation instructions. Tested the unit and the unit is heating and operating as designed. Call complete."

"Arrived on site for washer not spinning cloths out well and making a loud gr8ndinga noise. Upon arrival confirmed issue and found f7-e1&e7 in diagnostics. Found capacitor failed mid cycle leading to cam back off unit and grinding teeth down. Found actuator also failing. Replace cap, act, and cam. Found noise no longer present and unit functioning as designed with no leaks. Call complete"

"Arrived on site and inspected washer and found gear case its beginning to look oil, took pictures. Replaced it and cam kit and ran a calibration cycle and then a diagnostic cycle after replacement and washer is working properly, job complete"

"Arrived on site to inspect refrigerator temps. Upon further inspection, the customer advised that the ice maker is still frosting up. I tested temps in the FC=8 degrees and RC=41.5 on setting of 40 degrees. I found condensation built up on the bottom of FC section and customer advised that they have felt cold air at the top of the door. I inspected the door gasket, as it was adjusted at previous service call and found no gaps at the top or along the sides. I placed my flashlight inside the FC section at the bottom and closed the door. I found a large gap in between the gasket and mullion. I took several photos of the gap with the door closed, using a straight edge and found condensation built up on the bottom of the FC section at the door opening (photo). I contacted techline and spoke to TJ and advised of previous service, todays complaint and my findings. TJ provided a text message to my phone and I provided photos of my findings. TJ advised the file would be sent for review and provided an SR#7735269932. I advised the customer thst someone from the manufacturer would contact them within 24-48 hours with a resolution to the issue. No water leaks observed during service, job completed."

Arrived onsite to perform recommendations per tech line. Cleared lines with nitrogen. Replaced compressor and dryer. Pulled 15 minute vacuum and held. Charged per spec and powered unit. Compressor is running and pressure is ideal at 0/125 psi. Unit is cooling. Recommended customer place a bottle of water in the freezer compartment. Water should freeze and remain frozen for 24 hrs before loading. Job complete

Arrived on site to diagnose a refrigerator that is leaking. Found icemaker leaking and replaced icemaker assembly. Tested unit and found all is functioning properly at this time. No leaks were found after service was performed.

Arrived onsite for previously diagnosed parts. Installed the FC door and tested the unit and everything was working. No water leaks detected during service.

Arrived onsite for crack in the RC liner. On inspection there was a crack on the bottom of the RC liner. Mixed up epoxy and applied it to the crack. Smooth out the epoxy and informed the customer to let it dry for 30 minutes. Before you close the door make sure it is not still wet.

Arrived on site for dryer stuck in sensing mode. Upon arrival confirmed units thermal fuse that had been previously replace had blown. Customer stated they had gotten dryer vent cleaning done a few cycles after unit had been used and after failure. Used vent tester kit and verify there is no pressure buildup or clogs in the wall and replace fuse. Call complete

Arrived onsite for broken cook top. Upon arrival inspected unit and found cracked glass on cooktop. There is no damage from impact. Customer states that unit cracked when using high heat. Replaced glass cook top W10906141. Job complete

Arrived onsite for Not Filling or Takes too Long to Fill. Upon arrival ran diagnostics and got error code F0-E3 overload. Ran diagnostic cycle and all components operate correctly. Ran a heavy duty cycle and notice water level is set to lowest setting. Instructed customer on changing the fill to her preference. Changed setting to deep fill. And began wash cycle unit is filling correctly. No leaks present at this time. Job complete

"Arrived on site to diagnose refrigerator not making ice and has a large amount of condensation in it. Examined unit and found moisture all over the ceiling of the RC, and on the ice box area. When I closed the door I noticed the mullion was not hitting. Found it was not making any contact with the closer, and the flipper was staying folded, allowing a 12 inch air gap between the doors. I corrected the level of the unit and right door to allow the flipper to contact the closer properly. This should resolve the moisture and no ice due to temp. Advised ice should return within 24 hours. Unit passed all diagnostic tests, and icemaker does properly cycle. Call complete."

Arrived on site to test unit for leaking. Found regulator was over tightened causing crack. Replaced regulator and adjusted flames. Unit now working as designed. No leaks detected using bubble solution. Job complete.

Arrived on site to replace previously ordered parts for dishwasher. Replaced gasket and element and tested unit. Found all is functioning properly at this time and no leaks were found after service was performed.

Arrived on site to install previously diagnosed parts. Inspected unit and work area. Replaced the housing assembly and test at the unit. The unit began to work and operate as designed. Advise the customer to run through a few loads just to be sure and call back if any other issues persist. Call complete.

"Arrived on site to install previously diagnosed parts. Upon arrival I installed the new cam,actuator and belt and tested unit and found unit operating as designed job complete."

Arrived on site. Replaced defective fresh food doors checked door seals and operation good.

Arrived onsite for intermittently not igniting consistently. Determined the bake ignitor stem needed to be adjusted to widen the arc for more consistent ignition. All checks good. Unit is now operating as designed. No charge CB status.

"WRS325SDHW08 Arrived to instal previously diagnosed and ordered parts. I found the unit had frosted the evaporator while awaiting parts and I steamed the frost away. The heater circuit had a plug that had disconnected likely due to the excessive freezing and I corrected and replaced the harness and thermistors. Further testing showed all systems operational. I leveled and squared the unit and corrected dispenser drip, which was staining the front of the unit. Operator test good, no leaks observed during service."

"GI0FSAXVY012 Arrived to inspect no ice. I discussed the issuer with the customer and found it had produced since our last visit, but only a very few times. The evaporator fan was running, but not the compressor and I suspected it was in defrost upon my arrival. RC temperature was 38?F, ice room 12? and FC temperature 2?. Due to the defrost operating, I had to wait until it completed for testing. After defrost completed, I verified line VAC present to the ice maker and jumping L to V showed no water flow or sound from the valve. I removed the cover from the valve area and found the connector had dislodged. I corrected the connector issue and tested. The unit operated as designed and filled the ice maker to an acceptable level. No leaks observed during service. Warranty applied to service."

"Arrived on site to test unit for error f2e1 prompting intermittently. Per service pointer W11636633, attempted to contact whirlpool but they are currently experiencing technical difficulties and was advised to contact next business day. Advised customer to contact customer service per service pointer. Job complete."

"Arrived on site to diagnose cooktop that is not lighting any burners, except center. Examined unit and found this model has the free floating burner caps that do not lock onto the burners. Showed customer that the caps have to be positioned over the electrodes, otherwise the spark just hits the bottom of the burner head. Positioned caps and was able to get all burners to light. Unit working as designed. Call complete."

Arrived onsite for leaking water from filter area. Upon arrival inspected unit and found fracture on water valve. Need to replace valve. Replaced valve W11482383. Test unit and unit operates as designed. No leaks present at this time. Job complete

"Arrived to inspect no cool. I found the entry point for the cabinet heat loop had a very slight leak at the factory swedged joint. I cut out the affected area and corrected the issue. I vacuumed, tested and charged the system and it cooled as designed. I corrected the dispenser drip and tested. No leaks observed during service."

Arrived onsite for How to Use the Humidity Control or Energy Saver Feature. Upon arrival customer showed me that the issue is there is frozen condensation inside freezer near top left corner of FC door. Found the FC door gasket is not sealing properly. Used heat gun to reshape gasket. Door is now sealing correctly. Job complete

Arrived onsite to replace failed control. Replaced control and tested. Unit is operating under recommended settings. Job complete

"Arrived on site to inspect dryer noises. Upon further inspection, I tested the unit and found it making a loud vibration noise again. I disassembled the unit and retested and found the vent tubing inside the unit was making the noise. I tightened the motor mount screws and tightened all screws on the vent tubing and adjusted the sealing pads and retested. Unit is quieter at this point. I reassembled the unit and retested and the unit was quiet for a short period of time. I found the vent tube at the back of the unit is vibrating against the chassis. I demonstrated for the customer by pushing the unit back where they keep it and hearing the noise then pulling the unit out away from the wall and moving the vent tube off the unit and it got quiet. Advised customer that, at this point, theres nothing more to be done to the unit. No lint observed during service, job completed."

Arrived on site for a cooktop that is not heating the right front burner. Inspected unit and work area. Did confirm the customers complaint but did find all other burners working. Disassembled the cooktop and found the element open. Replaced the element and tested the unit. The unit began to work and operate as designed. Call complete.

Arrived on site to diagnose a range with a door not opening and closing properly. Found lft hing not fully installed and reinstalled hinges properly. All is working properly at this time.

Arrived on site to diagnose a microwave with a light not working. Found interior light bulb failed and replaced ot. Tested unit and found all is functioning properly at this time.

Arrived on site for vent hood inspected unit and work area. Found clip broken. Replaced it with new one and tested unit is now operating as designed. Job completed.

Arrived on site to diagnose a washer that is not cycling properly. Found lock assembly not registering door position. Replaced lock assembly and tested unit. Found all is functioning properly at this time and no leaks were found at time of service.